Excellent
4.9
Harlan Schultz
5 hours ago
Courteous and efficient
Response from the owner:Thank you for choosing Comfort Matters Heating, Cooling, & Plumbing, Harlan! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Aaron Holstein
20 hours ago
Joe and Brandon did a fantastic job! Very friendly, knowledgeable, and respectful.
Response from the owner:Thanks for sharing your experience, Aaron. Joe and Brandon take pride in their work. We’re glad you found them friendly and knowledgeable!
Robert Briggs II
22 hours ago
John was very friendly and professional; he was excellent at troubleshooting the problem and making the repairs. Local family owned and operated is the way to go.
Response from the owner:Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us. Sincerely, Comfort Matters Heating, Cooling, & Plumbing Hanover - Maple Grove - Rogers - St Michael
pat eggers
2 days ago
I had Cody out to work on my boiler. He was professional, extremely knowledgeable, fast and explained the issues. Took care of the problems with ease. I want him back if there are any future issues. Hard to find a good boiler technician. A good company.
Response from the owner:Thanks for the positive review, Pat. It's great to hear Cody provided excellent service on your boiler. We look forward to assisting you with any future issues.
Peter Mullin
3 days ago
10/5: Lyndon is keeping the reputation of Comfort Matters Jordan pulled a marathon diagnostic for us after a standard look at our furnace initially turned up nothing. He is a very friendly guy. It’s worth noting that we had three visits from Comfort Matters - two of which did not turn up anything. The problem was we woke up to a cold home - twice. And we did not want it happening during a bitter cold week, again. When Jordan found nothing on the second visit we persisted with Comfort because of their Satisfaction Guarantee and Promise. It took a long night and deep diagnostic, but we couldn’t be more thrilled. Kudos July 2025: John was in and great!
Response from the owner:Thank you for choosing Comfort Matters Heating, Cooling, & Plumbing, Peter! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Comfort Matters Heating, Cooling, & Plumbing Hanover - Maple Grove - Rogers - St Michael
charlie baller
3 days ago
John was thorough and explained everything clearly and was very professional!
Response from the owner:Thanks for your review, Charlie. It's great to hear that John was thorough and professional in his service. We aim to provide clear explanations and quality work at Comfort Matters Heating, Cooling, & Plumbing.
Ruby
3 days ago
10/5/26 Thank you, Comfort Matters! I am so pleased with the check ups to prepare our furnace for winter. Lyndon is knowledgeable, pleasant, and has a top notch work ethic. Thank you Comfort Matters for working your magic! No heat with sub zero temperatures, you were able to install a new furnace in less than 24 hours. We are very grateful. Cody, thank you! You explained things in a manner easy to understand. Bruce, your expertise made picking out a new furnace almost fun! 😉 Jackson and Vincent, your knowledge and work ethic made for a good install day!
Response from the owner:Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.
Mary
3 days ago
Denzel was great!!!
Response from the owner:Thanks for the great review, Mary! Denzel is a valuable member of our team at Comfort Matters Heating, Cooling, & Plumbing. We’re glad to hear you had a positive experience!
god communication about arrival. Explained work and how much time required. Spent time on results of his work. Very professional. Will use again in the future
Response from the owner:Thanks for your detailed review, Mike. It's great to hear that you appreciated our communication and professionalism. We look forward to serving you again in the future!
Susan Ritchie
5 days ago
I am a member of the Sunshine program for three years now and can't rate it high enough. Today Lyndon came out for my yearly furnace check. He took his time doing a thorough job with cameras examining every part of the furnace innards. Lyndon showed me all of the pics and explained all of the issues going on and how to remedy them. Very thorough and thoughtful of my situation.
Response from the owner:Thank you for taking the time to leave us a review, Susan. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Comfort Matters Heating, Cooling, & Plumbing - Maple Grove, MN team. Sincerely, Comfort Matters Heating, Cooling, & Plumbing Hanover - Maple Grove - Rogers - St Michael


“Travis R. was professional and extremely courteous when he did our furnace tune up this past week. He also checked our air exchanger unit which was full of bugs and offered an add on cleaning service. I have always been impressed by the quality of technicians that Comfort Matters has sent our way. Thank you!”

- Julie A.

“As a Sunshine Club member, we had our annual furnace inspection/tune-up completed today by Travis R. His work was efficient and thorough and I appreciated the comprehensive review of his findings. I’ve been satisfied with Comfort Matters for many years now.”

- Mark H.

“Bee did our annual A/C maintenance service, and was thorough, friendly, and explained what needed to be done. I appreciated his helpful analogies in explaining how proactive maintenance could extend the life of the HVAC system. Bee arrived within the expected time window, and didn't delay in getting the work done. A secondary issue required another visit 2 days later, but we were able to secure an appointment right away, and we were grateful that Bee was able to quickly resolve the issue. Very happy with the professional and competent work done.”

- Jon M.

“After several years of fighting with our aging outdoor frost-free faucet, we finally decided to replace it. Jimmy was prompt, personable, and professional. The replacement required cutting into the interior drywall, but he was careful to keep the intrusion minimal, and left the place spotless after his work was done. We now have a trouble-free faucet that will serve us for many years to come, and we're grateful for Jimmy's work on our behalf.”

- Jon M.

“Comfort Matters provides excellent service always! Chad Dotzler visited our home to do our annual AC tuneup. Chad was very professional and a pleasure to work with. He gave us some good tips on keeping the furnace filter frame clean and keeping the outdoor pipes protected from birds and installing a cleanser pad in the drip tray for the AC evaporator coils.”

- Richard T.

“July 16: Just had my AC tune-up from Bee….he was very friendly, well mannered and was very thorough explaining everything he did today. I was very happy with the service! Thank you Bee!”

- Mary K.

“We recently had an issue with another company that we had used for years and reached out to Comfort Matters. Jaydn came out and took care of us when the other company left us hanging with no A/C and a hot weekend coming up. After Jaydn was out at our house, there was a minor issue that I called back on and they were out the very next day and fixed the issue with no push back. Comfort Matters will be our new go to HVAC company in the future.”

- Brandon S.

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