New heat pump and furnace. Install crew and sales crew were very professional, cleaned up and were very efficient.
Great plumber, great work, in and out fast.
Lyndon was great! Extremely patient. Very thorough. Highly recommend
Bee was very nice and a true professional, he was informative and operated in a timely manner. I would recommend him 10/10 times.
Bee was great! Quick and thorough service, handled my barking dog very well and she warmed up to him quickly. Loved the visual aids and detailed explanations of how things worked and how we can keep things in better shape in between services.
We’ve used this business for installing a new furnace (Lyndon and Bradley) and an AC tuneup (John R.). Every technician has been friendly, professional and helpful in explaining every step of the process. The office is great at communication and being proactive with scheduling. I’ve been extremely happy and plan to use them for all heating and cooling related services.2025 updated: We’ve continued using Comfort Matters and are still very happy with their services. Really appreciated our latest technician’s (Lyndon) thoroughness and professionalism!
It was a pleasure working with Cody! He was very polite and clearly explained what he saw upon his inspection of our air conditioning unit and furnace. We have been using Comfort Matters for many years now and always find them to be very responsive and professional in the service they deliver. I highly recommend Comfort Matters!!
Lyndon Yang and Joe Goth did a wonderful AC inspection for us , Very pleased!
Jordan was on time, very knowledgeable and easy to work with. He took the time to answer my questions and made sure I was 100% satisfied. Nice job, Jordan!!
John was excellent! Quick diagnosis of AC system failure, presented 4 options for repair or new system, very professional throughout.
I have used Comfort Matters for 10 plus years. They do a great job in maintaining your heating cooling system and fixing any problems that come up. They are fast, prompt, courteous, reasonable in price and do not leave a mess behind. Bee did a great job in servicing my air conditioner today.
I’ve use only comfort matters now as they have a great staff. John today was very professional.
Bee did a wonderful job for our AC tune up. He explained everything clear. Thanks, Bee!
If you are in the northwest or west TC metro and are in the market for an HVAC replacement you need to reach out to Comfort Matters. You will not regret it. I'm glad I did as they did the best job analyzing what system fit my needs and budget. They also back what they sell you with a 12 month guarantee!!!! This allows us to try the system during all 4 Minnesota Seasons! No other HVAC company offered us that peace of mind. Sales (Brandon) was professional and courteous and took time to ensure I was getting all the information I needed to make the best decision for our home. The instillation team led by Taylor did an outstanding job installing the system. He made sure to explain the process and answered all my questions. As a buyer of an HVAC system I know that installation is the most important part of this process. A bad installation (offered by some cheap companies) will cost you in the long run with a troubled system.Go with a company that is acknowledged by the HVAC equipment manufacturer as a certified distributor. Comfort Matters has that with Daikin (Daikin Comfort Pro). This means they have taken the extra training and education needed for proper installation and maintenance of the Daikin system.If you read all of this and are in the market, do your home a favor, call them. You will not regret it.
The customer service has always been top notch. The technician went through his review and clearly explained everything we had questions on. Very friendly and easy to deal with. Each time they're here it's a pleasure!
I had an AC checkup thru the Sunshine Club. Troy was very friendly and professional. He removed a mouse skeleton from the unit and replaced my long hose in my garage better than I do! I can't say enough that if you have HVAC issues, call Comfort Matters. You won't be sorry!
Just had my HVAC tune up done by Bee at comfort matters. I had a few reschedules because of personal conflicts and the team was super accommodating. Bee was very professional, did the job quick and was thorough in explaining the work done.No complaints! Will continue to use comfort matters!
I had a great experience having Comfort Matters diagnose my HVAC system zoning. Jadyn was on time and willing to work until 8:00 PM on a Friday night to figure things out. He was courteous and kind and gave me great advice on issues for the future. I highly recommend Comfort Matters and will use them for future needs. Well done!!
Service was quick and well done! Many thanks to Chad Dotzler for a very professional job!
John did a fabulous job researching and correcting the issue with our AC. Now we are back up and running. Thanks!!!
Just had AC and furnace replaced by Comfort Matters. After living through a few heat waves already this summer w/o AC, the cool of the new air conditioner is a huge blessing. Everyone working for Comfort Matters that I had contact with (special call-out to Lyndon Yang and Jackson Kreuser) were pleasant, professional, friendly, thorough, and went above and beyond my expectations.
John did an excellent job tuning up our AC. Pricing was straightforward and low pressure. Booking and communication thereafter was also great!
John was great! He came out for a check up and repaired my AC's insulation quickly. Thanks, again!
Bee was awesome! Talked me through all the options, made sure I understood what was being reviewed, was considerate of the house and kind to my daughter.
Bee was my tech today to clean and tune up my AC. He did a great job start to finish. Knowledgeable and friendly! Great service needs to be shared. Thanks Bee 😊
We got new AC couple months ago. Two guys were working on it . ( don’t remember names) best service ever. Today we got furnace tuned up ….. another great experience. Recommend 100%.
Excellent company called them and they came out same day and you speak with a live person on the phone no leaving messages. They send you a photo and info on person coming to your house and they call you to let you know when to expect them. I had Lyndon out he was super nice and very good at explaining and showing things to you. Very good at giving his opinion a little bit of pressure for buying but that’s to be expected given it is a sales position. He is not overly pushy and was very friendly and polite! Would recommend
Comfort Matters has been our go to since we moved to Minnesota 10 years ago. They have never let us down! Today we had Chad as our technician and he explained everything in detail and took his time answering my questions. I appreciated his knowledge and thoroughness. I would highly recommend him and Comfort Matters.
Eric was great! They came out the same evening we called and got our AC working, thank goodness! It was 2 days before the 4th of July, so very happy we didn't go the holiday weekend without AC!
We had the pleasure of having Chad Dotzler working on our AC unit today. He took his time and was very thorough. He was explicit in explaining systems and even contacted his boss when to help explain our air exchanger. I appreciated his patience and assistance.
Great experience always with Comfort Matters. Corey and his crew do awesome work.
Excellent service and communication! I rate A+!Today, Chad D. was my service technician. Chad did a very thorough job, and took time to answer several questions and suggest options for my consideration. I truly appreciate his great customer service!
John did a fantastic job explaining our ac issues and fixing it quickly - which was great in this heat!
Hero to the rescue! My house is cool and cared for thanks to Lyndon from Comfort Matters. Helpful, courteous, knowledgeable service.From service call to installation and seasonal reminders, working with Comfort Matters has been a pleasure.
John did a great job explaining what her did and the needs of my HVAC system
Chad was very thorough and helpful, answered all my questions.
Bee Yang did a wonderful job servicing my AC. I would highly recommend Comfort Matters for heating and AC service.
Chad was friendly, professional and did a great job with my AC service.
John and Travis did excellent work. Diagnosed the issue quickly, clearly laid out the options for repair and made the repairs. Recommend Comfort Matters for all you cooling, heating and plumbing needs.
've been consistently impressed with the team at Comfort Matters Heating and Cooling. Their technicians are always punctual, knowledgeable, and courteous. I really appreciate that they never come across as overly salesy — just honest professionals who take pride in their work.Every time they've been out, they've left the space tidy and treated my home with respect. I'm confident in the quality of their work and trust their recommendations without hesitation. Their pricing is fair and transparent, which is hard to come by these days.If you're looking for a trustworthy HVAC company that values professionalism and customer care, I highly recommend Comfort Matters.
John did awesome at helping us quickly diagnose our AC issues and get a new unit scheduled for install promptly. Highly recommend!
Excellent job, fast and efficient. Bee was great and thorough and did a great job of explaining everything.
John came out and did a great job explaining my options and getting me up and running
A great experience from start to finish! Everyone was professional, informative, and went above and beyond. Chase was extremely helpful when he came out for the quote and was very friendly and honest while inspecting and talking through options. Drew and Brady were great at install and worked hard to make sure everything was perfect!!! Would highly recommend for great quality, excellent service, and reasonable pricing!
Comfort Matters was fantastic from start to finish. Our system died on a Thursday, they had a representative out to see what the issue was on Friday, an associate out on Saturday to quote us on a new system that they installed on Wednesday. The whole process only took 5 days and we are very happy with the unit and all the people we interacted with.
Lyndon Yang was very helpful and explained our A/C issues with options for resolutions. He was very professional. We are happy with our service from Comfort Matters!
6/27/2025: Lyndon once again did a wonderful job!! Very professional and respectful. I appreciate his taking the time to walk through everything with me and answering all my questions. My AC unit looks brand new again. ⭐️⭐️⭐️⭐️⭐️6/28/2023: Lyndon was wonderful and so informative. He explained everything he was doing, showed me what needed replacing and always asked if I had any questions. Extremely friendly, professional, and respectful of my home. Lyndon cleaned up when all was done and it looked better than before he arrived. My air conditioning unit now looks brand new again. My furnace is working better and he even had time to check my hot water heater. Absolutely amazing service I’m very happy I picked Comfort Matters for service.
I am so glad I contacted Comfort Matters. They were the third plumbing company I contacted in my search for information on Reverse Osmosis Systems vs. a whole house carbon filter in addition to needing help with a leaky kitchen sink faucet. Comfort Matters was able to get a plumber out the next day. We met with Jimmy D. He arrived promptly. He was professional, friendly, very knowledgeable and answered all our questions. He did a great job helping us understand the pro's and con's of ROS vs. carbon filter. Jimmy also tested our water and showed us a chart on the amount of chlorine the City of Rogers adds to our water (it was crazy high). Based on the info Jimmy shared and his expertise, it was easy to make the decision to move forward with having him install a new whole house carbon filter / softener combo system. At our request, he gave us tips on trying to fix our leaky faucet ourselves. One last comment is that Comfort Matters offers a great heating/cooling/plumbing membership package that gave us a break in the cost of our purchase/installation. We used Comfort Matters last fall when we needed our furnace and a/c inspected. They did a great job then as well. I highly recommend Jimmy and Comfort Matters.
Jim was excellent. Arrived exactly on time, was knowledgeable, professional, and answered all my questions. He took the time to show me how everything worked, financing options, and made sure the app was connected and functioning. Will definitely be using them again.
Lyndon Yang did an absolutely amazing job !! He’s extremely personable, very professional and explained things extremely well.I look forward to seeing him in the fall.
John was great! We appreciated his transparency and explanations of everything going on with our system
Chad was amazing. He was knowledgeable and did the job pretty well and on time for us. He took time to answer all our questions.
Great service! Walked through some simple changes to make things work even better for us! Thanks Lyndon!
We had Chad out to do our A/C tune-up. He was very polite and thorough—and a great sport in all of this rain. I had full confidence in him. Plus, he gave me much-needed tips on how to safely change my filter. Thanks, Chad!
Comfort Matters was prompt with their service!! Bee was here for a routine maintenance / A/C tuneup. And was thorough with his work and explaining of options of next steps.
Lyndon yang was amazing!!!!!!!!!!!! Such a joy to have him in our home- very knowledgeable and kind.
Chad Dotzler was at our house Tuesday and did a great job checking and cleaning out air conditioning. He was very professional and knowledgeable.
It was a great experience. I worked with Lyndon Yang, and he made it very easy to understand what needed repairs and what our options were before any work was done.
Lyndon was great! Answered all of my questions and thoroughly explained what was working fine and what needed to be repaired on my AC and Furnace. I will definitely call Comfort Matters again.
Quick response, fast work, lots of knowledge. We were very happy with the service we were provided and will be using Comfort Matters again.
The communication and service was excellent, Bee was helpful and worked through the process quickly. I would highly recommend Comfort Matters and Bee if you need anything done with your system.
Jackson and Brandon were great. Prompt ,no mess and kept communication open. Described well what they were doing. Comfort Matters seems to be a very efficient company and good to work with.
Great company. My ac died and when I called they rearranged some maintenance calls to come out that day and fix it- it was during the heat dome where real temps were in the 100s. Cody was wonderful- explained what needed to be done, arrived on time and got to work. Had the repair done in 2 hours. So impressed and will use them from now on.
Our air conditioning was not working. I called Comfort Matters, hoping they could get someone out early next week, but they had a technician, Lyndon Yang, out in a couple of hours! Lyndon was great in explaining what the issues with our AC was and our options. Really appreciate the friendly and professional service!
I had a very good experience with Comfort Matters. Chase came out and walked me through options. He was very nice. Answered my questions and was very quick to get back to me. Install crew were very nice as well. I don't know tons about HVAC, but the finished install looks good and you wouldn't have known they were even there after they left.
Chad was prompt, polite and knowledgeable. He was also incredibly patient with our crazy pups. We would recommend him any day of the week!
Bee did great job checking up on our AC unit and central system. Hope to see him again next time! Comfort Matters is dope!
Lyndon and Mitchell were quick to respond, very thorough, and helpful. They helped us find the best option for our repair and worked efficiently. Highly recommend!
I had Corey Hickmann perform a furnace inspection this week and he was prompt, courteous, and incredibly knowledgeable. He explained the importance of carbon monoxide detectors and made a recommendation on what type of furnace filter to buy and how often to change them. Comfort Matters has always provided me with top tier customer service! Highly recommended.
John Reiter the technician did a fantastic job and took the time to help me understand all the pieces and was very professional and polite !!!
Lyndon and Travis did a great job! We will use Comfort Matters again in the future for all AC and furnace needs.
Chad from Comfort Matters completed the scheduled maintenance check on my AC unit. He was very courteous and professional, and took extra time to alert me to a few ways to prevent possible future problems with the AC/furnace system. I appreciated the information he shared.
Love Comfort Matter's, they do a great job. Lyndon and Travis did a great job and is very thorough.
Chad was here today for my annual air conditioner tuneup. He was extremely professional and very personable. He explained the bells and whistles on the air conditioner and furnace in terms that I could understand. He went above and beyond to help with a few things that were not part of the annual inspection! I feel like I made a new friend today. Wonderful experience with Comfort Matters. Would highly recommend them.
Bee Yang did my AC tune up today. He is super friendly & educated me about my system, which I appreciate! Thank you!
Lyndon Yang,provided exemplary service—he precisely identified our needs, presented the most suitable options, and clearly explained each one in detail
Very happy with Bee’s work/performanceVery professional and knowledgeable
Lyndon was our tech. Great service, kind, and explained every thoroughly.
John was great, showed up on time and explained everything he found and the potential impacts.