Excellent
4.9
John was knowledgeable and thorough. He used his expertise to diagnose the problem with our AC unit. He took his time to educate us on the options in a way that we felt comfortable proceeding with Comfort Matters for our current and future cooling and heating needs!
Response from the owner:Thanks for your detailed review, Jenny. It's great to hear that John was able to diagnose your AC issue and provide you with clear options. Comfort Matters Heating, Cooling, & Plumbing looks forward to assisting you with your future heating and cooling needs!
Judy Ziemiecki
16 hours ago
Alex did my AC tune up. Provided me with lots of good information.
Response from the owner:Thanks for sharing your experience, Judy. It's great to hear that Alex provided valuable information during your AC tune-up. Your feedback helps us maintain quality service at Comfort Matters Heating, Cooling, & Plumbing.
Julie Hansen
17 hours ago
John was Very nice and detailed in what was being repaired.
Response from the owner:Thanks for your review, Julie. It’s great to hear that John provided detailed explanations during the repair. If you need any more home service assistance, let us know!
Erik Bushnell
20 hours ago
Lyndon and Jackson both provided excellent service. Even though we were scheduled for a diagnostic on Weds, Comfort called up Tues evening saying they were available then and Lyndon came out shortly after. We had an ongoing issue from last fall that a different company had charged us money for, did not fix, and became difficult to get a hold of. Lyndon was all over our system and laid out the options for us along with his professional opinion. We were so happy with the drastically better service that we signed up for the service plan and a new AC. After walking through the various options as well as some food for though for later improvements, Lyndon gave us the expectation that it would likely be early the next week but he would call then and there to get the install scheduled despite it being almost 9 at night (after asking us if it was ok that he was still here). Amazingly they were able to schedule the install the next day. The unit arrived around 8am and about 9:30 Jackson was on-site to install. By about 1 we had a newer better AC and Jackson walked through some new features and any questions I had about that as well as some other unrelated HVAC questions I had. I'm looking forward to having Comfort Matters maintain my systems as well as some other project work I have coming down the line based on this experience. 07/01/2026 - Travis came out to perform routine service on our AC. Super nice guy, handled the business, checked on our safety, and made some recomendations for improvements with no pressure. I greatly appreciate Comfort Matters employees continuing the inital great service. Many companies do that up front to make a sale and then its out the window. Comfort Matters continues to be a pleasant experience every interaction we have.
Response from the owner:Erik, thanks for sharing your experience with Lyndon, Jackson, and Travis. It's great to hear that our team provided excellent service and helpful recommendations. We look forward to assisting you with your future HVAC needs!
Katherine Barnes
23 hours ago
Comfort Matters just installed a new furnace and air conditioner for me today. The 2 technicians who came to do the work, Nick and Connor, were great. They explained how the day was going to go, dropcloths were put on the floor and shoe covers were worn every time they came in the house. I've been very pleased with the whole process from calling the office to get an estimate, actually getting the estimate to scheduling the installation. And the price was very competitive. Everyone I spoke with was professional, and answered any questions I had. I would definitely recommend them.
Response from the owner:Katherine, thank you for your detailed review. We're pleased to hear that Nick and Connor provided a great installation experience for your new furnace and air conditioner. Your satisfaction with our professionalism and competitive pricing is appreciated.
Tom Brooks
2 days ago
Response from the owner:Thanks for the great review, Tom. We're glad you had a positive experience with Comfort Matters Heating, Cooling, & Plumbing. Your support means a lot!
Donn Linscheid
2 days ago
Alex was great! Very professional and informative. What a great experience! Comfort Matters always come through. Thank you so much! Donn
Response from the owner:Thanks for your review, Donn. It's great to hear that Nick provided professional service and helped you with the new technology. Your satisfaction with Comfort Matters Heating, Cooling, & Plumbing is appreciated.
Anne Letourneau
2 days ago
Travis awesome. Worked hard on such a hot day!!!
Response from the owner:Thanks for the kind words, Anne. Travis is dedicated, and it’s great to hear he worked hard on such a hot day. Your support is appreciated!
Leon Kessler
2 days ago
Jackson and Brandon were great. Prompt ,no mess and kept communication open. Described well what they were doing. Comfort Matters seems to be a very efficient company and good to work with.
Response from the owner:Thanks for your review, Leon. We're pleased to hear Jackson and Brandon provided prompt service and clear communication. Comfort Matters is committed to efficiency and quality in heating, cooling, and plumbing services.
Chad Ottoson
2 days ago
Always professional and thorough. Techs always explain things and lay out best options without “selling” you. Great company to work with!
Response from the owner:Chad, thank you for your positive feedback. It's great to hear that our technicians provided thorough explanations and options without pressure. We strive to maintain professionalism in all our services at Comfort Matters Heating, Cooling, & Plumbing.


“Nothing makes me more comfortable knowing that the company I am using is family owned and operated. This company and its crew of knowledgeable service technicians are truly the best. Kyle is our go to person and he’s always been the best.”
- Mark K.

“Jon installed a new toilet for me. He was such a gentleman and so helpful. I had a broken wrist and he
volunteered to help me move some heavy things. He went above and beyond what he was there to do. I was so impressed with his
professionalism and skill. He's what we used to call a "hard worker". I have used Comfort Matters for many projects and I am very
satisfied.”

- Nancy G.

“Jon and Memphis did an excellent job at replacing our sump pump! Jon initially confirmed that our sump pump was in need of replacement as the main sump pump had quite working. (Luckily the backup was working well.) He presented several options of high quality sump pumps and was able to schedule an install the next morning. The install was completed by Jon and Memphis quickly, efficiently and it is a very clean install. Thank you!”

- Chris C.

“Eric V. performed maintenance on our air conditioning system today. He is a very knowledgeable and professional technician. I asked questions regarding our carbon monoxide detectors, recommended types of furnace filters, and what the drain pan treatment does. Eric did an exceptional job of answering these questions. I highly recommend having any one of the Comfort Matters team performing maintenance on heating, cooling and plumbing.”

- Roger L.

“You have the best team I have ever worked with!! In the last 3 days I have had the pleasure of working with the following on my parents house. Seng-Plumbing Inspection, John R- diagnosing a struggling furnace and setting us up for a new one, Alex & Mitchell- duct cleaning, Caden & Joe – furnace install, Brandon & Drew- replacing chimney pipe and cap and the office staff. Everyone has been respectful, hardworking, pleasure to talk to, answered all questions, cleaned up and went above and beyond to get it all done quickly. Thanks!!”

- Pam M.

“I had two guys come out on Friday January 23rd they were Caden and Joe. They did a very good job installing a new Rheem gas furnace and also a new AC that they put in outside in the cold. I was very happy with what they did they were courteous they knew what they were doing they had the electrician come hook everything up, and it was the first night I have been here in a year that I have not had to listen to a noisy furnace starting up or shutting down. it is very efficient , very quiet , I am very happy with what they did and what this furnace did for me the first night I had it. Technically they will be happy with some of those I did not have to worry about leaks and I am glad that I installed a new furnace and AC.”

- Betty Jo H.

“Jimmy performed an overall plumbing maintenance today. He was very thorough & explained clearly the results. I’m very happy with the service he provided & how personable he was!
I would highly recommend Comfort Matters!!!!!”

- Debbie K.

Need HVAC and Plumbing Service?

Contact the experts at Comfort Matters Heating, Cooling & Plumbing.

Call us at (763) 445-4725!