Excellent
4.9
Tim Quigley
2 days ago
The technicians arrived right on time and were extremely professional and friendly. I had to leave for work but Drew gave me a complete walk through on what would be happening. My wife was home all day and was very pleased with Brandon and Drew's curtiousness and professionalism. All work was completed when I came home from work everything clean, it was like they were never here, except for the new furnace and AC unit.
Response from the owner:Thanks for sharing your experience, Tim. It's great to hear Drew and Brandon provided a thorough walkthrough and completed the installation efficiently. Enjoy your new furnace and AC unit!
Roger Erickson
3 days ago
Cody L. was our tech today. He was very professional and what I appreciated the most, he made sure we understood our options. We truly felt Cody had our best interest in mind first and foremost. Outstanding young man, which reflects on the company in a very positive way. Thank you, Cody.
Response from the owner:Cody is dedicated to ensuring customers understand their options. Your recognition of his professionalism reflects our commitment to quality service at Comfort Matters Heating, Cooling, & Plumbing. Thank you for sharing your experience, Roger.
Ethan Hepokoski
3 days ago
I had my A/C serviced today by Cody with Comfort Matters. The issue was my Lennox thermostat wasn’t communicating with the furnace, in fact he even informed me that the thermostat that I had I wasn’t getting all the benefits from it, since I didn’t have the correct A/C condenser. It was a really good experience. It’s nice to finally have the A/C working as well. thank you Cody!
Response from the owner:Thanks for your review, Ethan. We're pleased to hear Cody resolved the communication issue with your Lennox thermostat and that your A/C is now working effectively. Your comfort is important to us at Comfort Matters Heating, Cooling, & Plumbing.
Shaefer Wiese
3 days ago
They communicated the whole time, they took care of me, were super professional. Eric was awesome, and felt like he was acting in my best interest, which isn’t always the case with HVAC companies. Would highly recommend!
Response from the owner:Thanks, Shaefer, for sharing your experience. It's great to hear that Eric provided excellent service and communicated effectively. Your recommendation means a lot to us at Comfort Matters Heating, Cooling, & Plumbing.
Jessica Bucher
4 days ago
Travis is the best and very knowledgeable! I really appreciate his honesty and expertise!
Response from the owner:Thanks for your kind words, Jessica. We're pleased to hear you found Travis knowledgeable and honest. Your feedback highlights our commitment to providing expert heating and cooling services at Comfort Matters Heating, Cooling, & Plumbing.
Matthew Taffe
4 days ago
Brandon and Drew did an awesome job installing a new HVAC system.
Response from the owner:Thanks for sharing your experience, Matthew. We're pleased to hear Brandon and Drew did an awesome job installing your new HVAC system. Enjoy the comfort!
Patrick Edmonds
4 days ago
This was our first time using Comfort Matters and we had a great experience from the estimate process to the installation process.
Response from the owner:Thanks for sharing your experience, Patrick. It's great to hear you had a smooth process from the estimate to the installation with Comfort Matters Heating, Cooling, & Plumbing. Your feedback is valued as we strive to provide excellent service.
Cori Borgstahl
5 days ago
Thanks John for getting us up and running again!
Response from the owner:Thanks, Cori, for your kind words! We're pleased John was able to get everything up and running for you. If you need anything else, let us know!
Rachel Bauer
5 days ago
John was awesome today, he explained things well, answered all my questions, and fixed our AC unit quickly.
Response from the owner:Thanks for sharing your experience, Rachel. It's great to hear that John was able to explain everything and quickly fix your AC unit. We strive to provide efficient service at Comfort Matters Heating, Cooling, & Plumbing.
Chad Marek
5 days ago
Friendly and responsive company! I appreciate the text of the picture of the tech Alex. I appreciate the routine warranty inspections of my AC
Response from the owner:Thank you for your feedback, Chad! We strive to provide a seamless experience from start to finish, and we're glad you appreciated the text updates and the ease of financing. If there's anything else you need or if you have further questions, feel free to reach out. We're here to help and look forward to continuing to serve you! -Comfort Matters Heating, Cooling, & Plumbing


“Still highly recommended. These guys did an AC/Furnace replacement just before last summer and AC worked great AND my power bill had a noticeable drop – granted my old unit was like 20 years old. Install was quick and easy. Just got through winter with the furnace running and the new humidifier and again – everything working great. They came out again last week as part of their service/tune up plan and tech was super helpful with some outstanding questions I had.”

- Philip B.

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