Excellent
4.9
Jeff zinter
23 hours ago
Lyndon was on time, very personable but still professional. We have an older system and there were some things that needed attention with our A/C unit. He gave us a recap of his visit and a list of recommendations with costs included. There was no pressure from him and we could decide what we wanted to do. I would highly recommend Comfort Matters for all your HVAC needs due to great people, equipment and service.
Response from the owner:Thank you Jeff for taking the time to leave such a great review! We appreciate it!
Craig Smith
1 day ago
Cody was on-time and very pleasant to work with. I've been very impressed with Comfort Matters and their employees since switching to their company over 10 years ago and recommend them to friends and neighbors frequently.
Response from the owner:Thank you for taking the time to leave us a review, Craig. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Comfort Matters Heating, Cooling, & Plumbing - Maple Grove, MN team. Sincerely, Comfort Matters Heating, Cooling, & Plumbing Hanover - Maple Grove - Rogers - St Michael
Tracy Rowe
1 day ago
Always the best customer service. Technicians genuinely care about you and meeting your needs. Everyone at Comfort Matters is courteous and kind and we are always satisfied with the job they do.
Response from the owner:Thank you for choosing Comfort Matters Heating, Cooling, & Plumbing, Tracy! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Very considerate and professional. Matthew Hernandez installed our water heater and was great at moving things for us in a tight area.
Response from the owner:Thank you Jennifer for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Megan Howison
1 day ago
Alex was flexible and knowledgeable!
Response from the owner:Thanks for your feedback, Megan. It's great to hear that Alex's flexibility and knowledge made a positive impact. We strive to provide excellent service at Comfort Matters Heating, Cooling, & Plumbing.
Sarah Dore
3 days ago
Chad was amazing! He walked us through our options so thoroughly and was so patient and knowledgeable! We want Chad anytime we need work! Thank you Chad!
Response from the owner:Thanks for the wonderful feedback, Sarah! We're pleased to hear Chad provided thorough and patient service. Your satisfaction with our team at Comfort Matters Heating, Cooling, & Plumbing is appreciated.
Julie Peil
4 days ago
Bradley was very thorough and explained everything that needed to be done. Would highly recommend Comfort Matters again.
Response from the owner:Thanks so much for sharing your 5-star experience, Julie! Bradley is a valued member of our team and we are happy to know you enjoyed their service. Please reach out if there is anything else we can do for you. We appreciate your business with Comfort Matters Heating, Cooling, & Plumbing!
Jason
4 days ago
I’ve had Comfort Matters replace my entire HVAC system over the last 10 years. Chad at Comfort Matters was great! He really took his time to diagnose and the show and explain all the parameters he measured and looked at. He replaced a capacitor that was out of spec. He sat and listened to my concerns and frustration with the efficiency of my AC. He recommended a recharge of coolant with leak inhibitor. It was just more money than I was willing to spend at the moment. So I decided to just live with the service he provided and he left. A few minutes later he came back. He said that after taking to management explaining my situation. They said to fill my system free of charge. They went above and beyond to make sure I was satisfied. Which I feel is rare if not totally non existent these days.
Response from the owner:Jason, thank you for sharing your experience with Comfort Matters Heating, Cooling, & Plumbing. It's great to hear how Chad addressed your concerns and ensured your HVAC system was serviced effectively. We aim to provide exceptional customer care.
Dave Bacon
4 days ago
Jadyn, our technician Has been with us for over three years and that’s very important. Our system was 24 years old that he limped along the last two years, which we really appreciate it. So when he came to me and told me that we have a problem, I knew it was time to get a new system. I trusted his opinion. Andy, the sales person came out. Took the time with Cory to go to the house and decide what was the best system for us. We decide one step above because it only makes sense since we’ve had it been completely happy. Great work.
Response from the owner:Thanks for sharing your experience, Dave. It's great to hear that Jadyn and Andy provided you with trustworthy service during your system upgrade. We're glad you found the right fit for your home.
Brett Fricke
4 days ago
Response from the owner:Thank you, Brett! We appreciate your business with Comfort Matters Heating & Cooling Inc. Please contact our team in Maple Grove if you are in need of our services again!


“Had a Tech. j Tripp check water softner 8-17-2026 in Maple Grove and he said new softer needed and quoted ridiculous price of $3,700 to replace!! He then said he could do for $3,300 !! I told my daughter to pay him the $89 trip charge& I told him NO WAY !!! I called “Joe” from another plumbing firm in Maple Grove- he had my daughter OVER THE PHONE POUR MORE WATER IN TANK, stir up with a stick and had her push needed buttons to regenerate. UNIT NOW WORKING FINE!! A year ago, I had another tech you dispatched try selling me a new furnace (present one 6 years old)!! Later your Tech Kyle actually knew what he was doing and got furnace operating perfectly as it needed air!! I BEGAN WITH YOUR FIRM AS WRIGHT/Hennepin ELECTRIC WAS USING YOU FOR SERVICE——— I AM NOW CONVINCED YOUR TECHS ARE ON A COMMISSION AND SIMPLY OVERSELL!!!”
- Ron B.

“Weston did our AC maintenance today and we are very satisfied with his work and recommendations. We have been using Comfort Matters for many years and will continue to stay with them due to the high degree of professional service and the great technicians that do the work. We have had furnace, air conditioning and plumbing done with this company and they are A-1 in our opinion.”

- Lowell A.

“Nothing makes me more comfortable knowing that the company I am using is family owned and operated. This company and its crew of knowledgeable service technicians are truly the best. Kyle is our go to person and he’s always been the best.”

- Mark K.

“Jon installed a new toilet for me. He was such a gentleman and so helpful. I had a broken wrist and he
volunteered to help me move some heavy things. He went above and beyond what he was there to do. I was so impressed with his
professionalism and skill. He's what we used to call a "hard worker". I have used Comfort Matters for many projects and I am very
satisfied.”

- Nancy G.

“Jon and Memphis did an excellent job at replacing our sump pump! Jon initially confirmed that our sump pump was in need of replacement as the main sump pump had quite working. (Luckily the backup was working well.) He presented several options of high quality sump pumps and was able to schedule an install the next morning. The install was completed by Jon and Memphis quickly, efficiently and it is a very clean install. Thank you!”

- Chris C.

“Eric V. performed maintenance on our air conditioning system today. He is a very knowledgeable and professional technician. I asked questions regarding our carbon monoxide detectors, recommended types of furnace filters, and what the drain pan treatment does. Eric did an exceptional job of answering these questions. I highly recommend having any one of the Comfort Matters team performing maintenance on heating, cooling and plumbing.”

- Roger L.

“You have the best team I have ever worked with!! In the last 3 days I have had the pleasure of working with the following on my parents house. Seng-Plumbing Inspection, John R- diagnosing a struggling furnace and setting us up for a new one, Alex & Mitchell- duct cleaning, Caden & Joe – furnace install, Brandon & Drew- replacing chimney pipe and cap and the office staff. Everyone has been respectful, hardworking, pleasure to talk to, answered all questions, cleaned up and went above and beyond to get it all done quickly. Thanks!!”

- Pam M.

Need HVAC and Plumbing Service?

Contact the experts at Comfort Matters Heating, Cooling & Plumbing.

Call us at (763) 445-4725!