“I recently had my annual air conditioner checked as part of my maintenance plan. I was very pleased with the service technician and would recommend Comfort Matters to anyone needing their services”
“This is a long overdue review of the service and informative advice I received from Nick Goth at Comfort Matters. What I thought was a problem with my water heater turned out to be a problem with my water pressure and in fact, a problem with the water pressure thoroughout the community where I live.
I live in a townhome with a shared wall and the pressure reducing valve that sits on top of the water line servicing my unit and my neighbors unit no longer functioned. This caused the water pressure in our units to spike over 90psi. Nick explained all of this to me and what potential issues can arise with water pressure at that level. He quoted me a very fair price to replace the pressure reducing valve and to also add an expansion tank, which is recommended. The repair was the responsibility of the Homeowner's Association and unfortunately they choose to hire their vendor to complete the repair.
I informed other residents of the water pressure issue and it turns out that most all of the units in this community have excessive water pressure and will need to have their valves replaced. Without Nick's expertise, the entire community would not realize we have this serious issue that requires timely attention. Thank you Nick for your thorough understanding, expert knowledge and professional attention. I doubt there is anyone better at 'all things plumbing,' than Nick Goth at Comfort Matters!”
“Had a Tech. j Tripp check water softner 8-17-2026 in Maple Grove and he said new softer needed and quoted ridiculous price of $3,700 to replace!! He then said he could do for $3,300 !! I told my daughter to pay him the $89 trip charge& I told him NO WAY !!! I called “Joe” from another plumbing firm in Maple Grove- he had my daughter OVER THE PHONE POUR MORE WATER IN TANK, stir up with a stick and had her push needed buttons to regenerate. UNIT NOW WORKING FINE!! A year ago, I had another tech you dispatched try selling me a new furnace (present one 6 years old)!! Later your Tech Kyle actually knew what he was doing and got furnace operating perfectly as it needed air!! I BEGAN WITH YOUR FIRM AS WRIGHT/Hennepin ELECTRIC WAS USING YOU FOR SERVICE——— I AM NOW CONVINCED YOUR TECHS ARE ON A COMMISSION AND SIMPLY OVERSELL!!!”
“Weston did our AC maintenance today and we are very satisfied with his work and recommendations. We have been using Comfort Matters for many years and will continue to stay with them due to the high degree of professional service and the great technicians that do the work. We have had furnace, air conditioning and plumbing done with this company and they are A-1 in our opinion.”
“Matthew was here an installed water heater..Did an excellent job very knowledgeable explained everything. I give him 5 🌟🌟🌟🌟🌟”
“Nothing makes me more comfortable knowing that the company I am using is family owned and operated. This company and its crew of knowledgeable service technicians are truly the best. Kyle is our go to person and he’s always been the best.”
“Jon installed a new toilet for me. He was such a gentleman and so helpful. I had a broken wrist and he
volunteered to help me move some heavy things. He went above and beyond what he was there to do. I was so impressed with his
professionalism and skill. He's what we used to call a "hard worker". I have used Comfort Matters for many projects and I am very
satisfied.”
“Jon and Memphis did an excellent job at replacing our sump pump! Jon initially confirmed that our sump pump was in need of replacement as the main sump pump had quite working. (Luckily the backup was working well.) He presented several options of high quality sump pumps and was able to schedule an install the next morning. The install was completed by Jon and Memphis quickly, efficiently and it is a very clean install. Thank you!”
“Travis R did an exceptional job on our biannual air conditioning and furnace service. He was knowledgeable and very thorough. Thank you!”