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Loretto, MN

4.64/5 - 11 reviews

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Google Rating

4.9

Based on 2581 reviews

Comfort Matters Heating, Cooling, & Plumbing

4.9

Arthur Isaacson

00:10 14 May 25

Brandon and Jackson did an excellent job. Our new AC gave them some trouble with the install, they ran down the issues like pros and got everything working. Thank you so much for all the hard work.

Fr. Sean Magnuson

20:19 13 May 25

Technicians were honest about issues and provided all available repair/replace options with costs up front. Very satisfied.

Aaron Hanson

18:36 13 May 25

Dax Johnson

17:51 13 May 25

John helped us out with our 30 year old AC and got it running.

Tim Huff

10:28 13 May 25

Katie Olson

04:09 13 May 25

*Updated 5/10/25* I've used Comfort Matters for 6 years now and they are hands down the best! My family has used them for or ac, furnace, plumbing and duct cleaning. All of the technicians are always friendly and they make sure to explain everything very well. 🤗 Lyndon and Jaydn came out this week and as always they were great! I highly recommend Comfort Matters to everyone for all of your heating, cooling, duct and plumbing needs!

Tracey B

07:28 12 May 25

Purchased new AC and furnace in August of 2023. Have had nothing but problems since!The AC does not cool our home in the least and our home is always hotter than it is outside. For example….it is currently after 2AM and our home is currently at 78° while it is less than 70° outside.We have kept up on maintenance and have called Comfort Matters out multiple times every summer!Last summer, they finally found that whoever originally installed the system left the paperwork attached the inside and that was causing airflow problems. Had to call them out again last summer because the system still was not keeping up and was told to do an air duct cleaning for around $1,000.Overall very frustrating given the cost of the new unit, the fact that our previous unit that was much older cooled our home significantly better prior to going out in the middle of a heat wave in 2023 and we have gotten nothing but the runaround since purchase and installation as well as nothing but excuses from this company as to why our new unit has NEVER worked!The unit isn’t even 2 years old and we’ve had to call this company out every summer since installation with no resolution. They are coming out again tomorrow and I’m sure it will be a waste of our time and our family will continue to suffer in summers :/

steve m

22:16 09 May 25

We started using Comfort Matters a couple of years ago when we had AC problem and they got things taken care of right away. Now we have maintenance contracts with them for heating, cooling and plumbing. They’re always professional and do a great job explaining everything. Lyndon has been out several times and goes above and beyond to get things done. A big thank you to the entire team!

Charles Deng

07:09 09 May 25

Excellent service.

Laura Gruman

22:27 08 May 25

John

Tamara Kuchar

19:25 08 May 25

John did a good, thorough job.

Jon & Liz Steinmetz

00:41 08 May 25

John provided excellent service for us. Answered our questions and gave us ideas to solve some of our heating and cooling concerns. We bought our hvac system from them and have always received top notch service.

Lissa Grabowski

20:57 07 May 25

Excellent service and thorough explanations. Came out next day for AC repair and Eric Vang did a very good job!

Blake Duncan

20:13 07 May 25

Brandon and Jackson from Comfort Matters did an excellent job installing our new furnace. They were professional, efficient, and made sure everything was working perfectly before they left. Highly recommend their service!

Erik Bushnell

19:09 07 May 25

Lyndon and Jackson both provided excellent service. Even though we were scheduled for a diagnostic on Weds, Comfort called up Tues evening saying they were available then and Lyndon came out shortly after. We had an ongoing issue from last fall that a different company had charged us money for, did not fix, and became difficult to get a hold of. Lyndon was all over our system and laid out the options for us along with his professional opinion. We were so happy with the drastically better service that we signed up for the service plan and a new AC. After walking through the various options as well as some food for though for later improvements, Lyndon gave us the expectation that it would likely be early the next week but he would call then and there to get the install scheduled despite it being almost 9 at night (after asking us if it was ok that he was still here). Amazingly they were able to schedule the install the next day. The unit arrived around 8am and about 9:30 Jackson was on-site to install. By about 1 we had a newer better AC and Jackson walked through some new features and any questions I had about that as well as some other unrelated HVAC questions I had. I'm looking forward to having Comfort Matters maintain my systems as well as some other project work I have coming down the line based on this experience.

Chad Hudalla

18:50 07 May 25

Comfort matters provides excellent maintenance services for both heating and cooling. Technicians are professional, detailed and efficient.

April Seifert

01:06 07 May 25

Tom Zyla

19:00 06 May 25

Comfort Matters crew were very professional and took the time to explain what exactly needed to be done.

Emily Atmore

01:14 06 May 25

I called Comfort Matters based on records available from a previous owner of my home. I had a bad experience with a large HVAC company previously so I was apprehensive but our AC was broken and we needed help. I was pleasantly surprised I was able to schedule an appointment within 24 hours and with only a 4 hour window and for the evening hours. I even received a call back on a Sunday. Lyndon Yang came out to service our unit and was so friendly and easy to talk to. He did a thorough job explaining the issue and was so helpful in breaking down all of our options and weighing the pros and cons of each based on our specific situation. It was nothing like my previous experience with an HVAC company. I would definitely recommend Comfort Matters and specifically Lyndon Yang.

Amanda Kruse

19:10 05 May 25

John was very thorough and helpful in my repair of my A/C! He was very knowledgeable and explained everything wonderfully! He completed the repair in the time he said he would and overall was great service!

Christina Sogn

17:35 05 May 25

Eric Vang was great to work with!

doreen grubbs

16:38 05 May 25

05/05/2025Lyndon and Bee were very friendly and knowledgeable. He took the time to show me everything and explain it in terms I could understand!! Thank you Lyndon and Bee

Kathy

13:31 05 May 25

They were prompt about communicating when they were coming, and confirmed how to get to our home which is hard to find. Kyle was very professional, he worked efficiently and he was quite observant and made suggestions and recommendations of future options I might want to consider, and why, but wasn't pushy. Very courteous and considerate of my home, and he was working in a deluge.

Amy Amy

02:32 05 May 25

Comfort Matters consistently provides impressive customer service.Most recently, I scheduled a system inspection with Jaydn and I cannot say enough good things about the experience. He’s courteous, professional, and clearly very knowledgeable. He took the time to thoroughly inspect the system and explained everything in a way that was easy to understand. I appreciate Jaydn’s attention to detail and commitment to quality. I highly recommend Comfort Matters!

Tracy Rowe

19:36 04 May 25

Always the best customer service. Technicians genuinely care about you and meeting your needs. Everyone at Comfort Matters is courteous and kind and we are always satisfied with the job they do.

Randolph Hull

18:54 04 May 25

Comfort Matters has been our Heating & Cooling contractor since 2012. We have purchased a complete high efficiency Furnace, AC Unit, and Humidifier from them twice, in 2012 and in 2024 for installation in two separate houses. They have excellent service. Corey and all staff are excellent to work with.

Clint P

14:56 03 May 25

Over ten years of great customer service! Had an entire HVAC system and duct work installed and have continued with regular maintenance over the years. The team at Comfort Matters is excellent!

John Knoedl

04:29 03 May 25

The service was as good as ever. Of course that and the prices are wy I keep coming back

Tricia Keating

19:44 02 May 25

John was so helpful in explaining all the details to me. He was thorough and very quick at all repairs.Lyndon was great. He was very nice, quick at service and explained everything very well.

Paula Meyer Vatsveen

00:05 02 May 25

The Comfort Matters Tech was honest, knowledgeable, on time and did not try to over sell us on anything. He gave us options to improve our current furnace. Everyone at the company is friendly and easy to work with!

Tom Benson

16:56 30 Apr 25

Jayden was prompt, knowledgeable, thorough and most of all courteous.

The Roche Family

16:36 30 Apr 25

John came today to check our furnace. He was patient and able to explain its condition.Happy with his Service.Ryan came by to start the AC and he was wonderful and hard working.

Emily Volinkaty

02:11 30 Apr 25

John came out today to check out our furnace and humidifier. He was quick, informative and very helpful! Appreciate the great customer service!

Jennifer Manias

22:50 29 Apr 25

We had Lyndon come do a checkup of our furnace, clean our ac unit, etc. He was so nice and walked me through everything and asked if I had any questions or anything and just did a very good thorough job with everything! I was very happy with his service!

Chris Olson

20:36 29 Apr 25

We've used Comfort Matters for as long as we've owned this house. No complaints, ever. Loved that you put covers on your shoes while inside our home. Very professional. Clear explanations. Thank you. Today, it was Jaydn who came and checked out our HVAC systems. Thank you!

Holly Gilbert

19:48 29 Apr 25

Lyndon was very professional and did a great job explaining his concerns with our a/c. I would definitely recommend!

Jim

21:46 28 Apr 25

The Schany Family

16:37 28 Apr 25

Always prompt, great communication, polite, have used Comfort Matters exclusively for the past few years. I highly recommend them.

DAVID Schlosser

00:06 26 Apr 25

excellent service

Catherine Stone

23:21 25 Apr 25

4/25/25Lyndon did a Great job explaining everything that needed to be done. What was under warranty what wasn’t. And best of all he put on shoe covers so my house didn’t get dirtier than it is. He was very pleasant with whom to work.Jake explained everything so well and did not push purchases. He was very nice.

Aimee Blansette

15:32 25 Apr 25

Kong and Brady arrived right on time, were very efficient, left the house looking like they found it and were very patient with my dog! Highly recommend!

Guy Johnson

22:15 24 Apr 25

John did a great job with my tune up. I highly recommend comfort matters

Eric Hissam

21:39 24 Apr 25

Thank you for the excellent service and the great air conditioning tune up.

Peggy Rein

19:44 24 Apr 25

John Reiter was excellent, helpful and extremely courteous!! We would highly recommend! Thank you!!!

Jason Steffens

18:11 24 Apr 25

Eric Vang did an outstanding job today and answered all my questions thoroughly. I hope to see him back here again in the future.

Josh Rieck

16:14 24 Apr 25

Lyndon Yang performed my A/C tune up. Lyndon did a great job of answering my questions and providing information on a range of preventive services to consider without being pushy. I recently switched to Comfort Matters from a competitor and have been happy with the change so far.

John Wenholz

15:38 24 Apr 25

John Very professional and helpful!

Karen Berkner

22:32 23 Apr 25

John was very professional. He explained everything thoroughly

Ian Peters

18:07 23 Apr 25

Lyndon Yang was great to work with. Great service!!

Bill Kucharski

16:56 23 Apr 25

Jake at Comfort Matters has been out twice- new water heater and now new water treatment system. Competitive pricing, exceptional knowledge and work. Highly recommend for all your needs!

Vickie Bateman

15:39 23 Apr 25

Jim D and his battle buddy did an AWESOME JOB!!! This company had come out last Monday to get me up and running but my hot water heater had other plans!!! I'm now up and running now and I couldn't be more pleased!!! Thank you to all involved!!!Vickie and Jasmine B.

Kerry Kramp

10:53 23 Apr 25

Cody was our I’m service person and he performed our Spring start-up service changing all filters, checking all systems, and ensuring that everything was working effectively. He was considerate - definitely wanted to ensure that we were set up for Summer, and was professional in the whole process. We are very pleased with Comfort Matters and trust them to oversee our heat and air conditioning needs!!! Very happy!

Eric Bullen

00:37 23 Apr 25

John was great, thank you!

Diane Cooper

20:58 22 Apr 25

Jadyn serviced my air conditioner today, and he did an awesome job of checking it out and giving me a detailed explanation of what he found. He did a drain pan treatment for me. Thank you!!Seng Vang serviced my air conditioner as well. It’s ready for summer! Thank you!

Mindy Schroeder

20:09 22 Apr 25

Comfort Matters is a great company as are the Technicians. Jaydeb came out to complete our annual furnace and AC maintenance he was on time, professional and thorough. He took the time to make sure any and all questions I had were answered. He made a few recommendations and made sure he explained them and gave me options. I recommend Comfort Matters to anyone looking for any of the services they offer.

jackie white

17:06 22 Apr 25

22-APR-2025: UV LIGHT REPLACEMENTEric Vang was here and was fantastic! He did a great and on top of that was a treat to chat with! Comfort Matters rocks!⭐️⭐️⭐️⭐️⭐️⭐️30-JAN-2024: ANNUAL HEATING CHECKUPLyndon was here and was PHENOMENAL! Our home is in such good hands with Comfort Matters!! SIX STARS ⭐️⭐️⭐️⭐️⭐️⭐️27-FEB-2023 : ANNUAL HEATING CHECKUPOnce again - - fantastic service from Comfort Matters. John was out and took very good care of us. Since contracting with Comfort Matters in 2016 we have found that we NEVER, EVER have to worry about heating and cooling issues, EVER. Comfort Matters takes care of our systems as if they lived here. THANK YOU AGAIN!ONGOING REVIEW - - Comfort Matters just continues to be TOP NOTCH! Great service, fair prices. Our totally trusted partner! Had Sam out today for regularly scheduled twice-yearly check and he was fantastic. Not only did he do a good job, but was super friendly and fun to talk with. We are SO HAPPY to have found this team.NEW REVIEW - after purchasing new system:When Will I See You Again???You guys TOTALLY ROCK! Every bit of our experience with your team has been 100% top notch. When it came time to replace our furnace and AC there was absolutely no question we were going with Comfort Matters as our vendor. The new system is FANTASTIC. So quiet. And we can definitely notice the quality of the air has improved in just 3 days! But now that it's in....when we will see you again?!?!?! I guess we will have to enjoy the twice yearly maintenance visits and say goodbye to our other repair calls!! (Hahaha - tough problem, right??) Thanks again for everything!INITIAL REVIEW - initial service call: I loved my entire experience with Comfort Matters. From my initial phone call and scheduling with Peggy thru the same day service done by Tony. Both Peggy and Tony were so professional and so friendly. You are very, very fortunate to have them working for you. Tony went out of his way to uncover ALL issues we might be having and went above and beyond understanding how he could help us with more than just what the original service call was for. I LOVE him....and you better know I will be insisting he always be sent to our home. Excellent service and very fair pricing!

Grey Campbell

16:07 22 Apr 25

John was great very professional.

shannon immer

19:26 21 Apr 25

Jack Arduini

16:28 21 Apr 25

Joh showed up on time, Got right to work. Job was done quickly. Will definitely use them again for future work.

Dale Barthel

16:10 21 Apr 25

Jimmy D came and did the annual plumbing inspection. I am glad he did because he walked me through the two areas of concern I had. He will be back to fix them. I trust him and Comfort Matters.

Jennifer Johnston

23:48 18 Apr 25

We were very pleased. Lyndon was a hard worker and extremely competent and attentive to detail. We would be pleased to have him work on our heating/cooling units again. He went above and beyond. Refreshing in today’s culture.Jayden did a fabulous job figuring out our fan issue! He was on time, courteous, respectful and competent. We would gladly have him come out as needed. We were in good hands!

Erik Thompson

23:32 18 Apr 25

Great service. Fair and honest assessment of furnace and A/C.

Joanne Thorson

21:40 18 Apr 25

Great job Jayden and Bee... thanks

Brandon Larsen

20:01 18 Apr 25

Lyndon was great! Very knowledgeable and helpful.

Kevin Heilman

18:45 18 Apr 25

UPDATE: Have you had your AC system checked for summer? We just did, and Lyndon Yang from Comfort Matters did an excellent job checking it over. He did all of his checks, then reviewed everything with us. THIS is why we stick with Comfort Matters. Great service from great folks, like Lyndon.Here is why we keep coming back to Comfort Matters: THEY CARE. Every interaction with the Comfort Matters team is polite and professional. We have them do semi-annual checkups on our system, and we have had them replace our AC. Today, we had them replace our furnace. They had spotted a troubling issue on a recent checkup, and we decide to get it replaced. The install team was Ian Holt and Nolan, both of whom were professional and competent technicians. They did an amazing job on the installation. And Ian inspected our system thoroughly, and ensured any issues were properly resolved. They cared about the work they were doing. Lots of places SAY they care about doing a good job. Comfort Matters proved they actually DO care about doing a good job. And that is why we keep coming back to them. So when you finally get tired of other hvac companies giving you shoddy work, call Comfort Matters. You’ll be glad you did.

Sue Hagen

21:55 17 Apr 25

He did a wonderful job. Very friendly and knowledgeable!!

Dee Browning

17:18 17 Apr 25

Anthony came out to clean the heads of my mini split system. He was knowledgeable and performed the task efficiently. Anthony is respectful and was a joy to have in my home.He will be back in the fall for mantinance. Thank you Comfort Matters for being a company that remembers your customers. 💓Was great having Anthony out to check out the boiler before winter. He is so knowledgeable and respectful. Thank you Anthony and Comfort Matters.Jake came out to drain the water heater and replaced some parts. He also gave me information on additional items I am concerned about. Jake did a great job. Thank you Jake and Comfort Matters.It was great meeting Lyndon today. He did a great job making sure the mini-split system is ready for the summer.He also looked up information on an air purification for me. Thank you Lyndon and Comfort Matters.Nathan was out this week to check the mini split. He was very good at making sure the cooling system was working as it should.He cleaned the outside unit and the filters inside. Thank you for the great service Nathan, and the conversation about the maintenance on the mini split. Hope to see you again.Josh was out today to make sure the high efficient boiler is working properly for the coming winter. Josh was punual, experienced, and friendly. He gave me information about the boiler, gauges to keep an eye on etc. Josh you did a great job, thank you!!!!!!Jaydn checked out the mini-split. He did some cleaning, took values, and also replaced some insulation. It was a pleasure having Jaydn in my home. Good job, hope to see you again.

Irmgard Farah

16:27 17 Apr 25

Eric was very pleasant and efficient. He explained the issues very well.

Paul Norasingh

22:20 16 Apr 25

Laydon Yang was professional and helpful. Explained the whole process during our time up appointment. Also explained what we needed and didn’t need for future planning.

mike davis

20:21 16 Apr 25

Lyndon & Bee were super helpful. Explained everything very well and a pleasure to have in my home.

Linda Sershen

18:12 16 Apr 25

Jayden was great to work with. He was very professional. He explained everything that I had questions about. Thank you Jayden for great job!

Jeanette Harris

14:28 16 Apr 25

4/16/25. Lyndon and Bee were awesome.Very polite staff. Easy to schedule appointments. No “hard sale” just provide suggestions.

Philip Coler

21:56 15 Apr 25

We've worked with Comfort Matters a few times. They have been professional at every turn. Their flexibility with scheduling made it easy to work appointments into our schedule. We've had to be reactive in our appliance fixing/replacing and Comfort Matters has made that experience much more bearable.

Twylah Adkins

17:06 15 Apr 25

John did a super job. Explained everything very well and everything left clean. Very nice guy.

Jeff Emerson

00:01 15 Apr 25

Replaced broken air exchange

Natalie Baker

21:10 14 Apr 25

Routine maintenance appointment, Eric was on time and courteous. Comfort Matters continues to be a solid provider for our HVAC system.

Therese L

01:12 13 Apr 25

Jordan took the time to educate us about our air conditioning system. We highly recommend him and his work. Jordan was on time, professional, courteous and gave great information which we appreciate.

Patrick Cullen

22:29 12 Apr 25

Professional and quality work as always.Highly recommend them, and I'm picky!

Steven Freitag

13:22 12 Apr 25

Jimmy came in and solved our problem with our kitchen faucet. Great job Jimmy!

Pat Morgan

22:48 11 Apr 25

John was very helpful and courteous. He clearly explained what service occurred and future actions.

Terri Nielson

18:49 11 Apr 25

John did a very good job at explaining everything

Don Piche

17:40 11 Apr 25

Good Service and values. Jimmy is well-mannered and very respectful!

James Wiencke

16:19 11 Apr 25

Great job!

Karen Zigan

15:28 11 Apr 25

Very professional and informative.

Mike Quesnell

00:38 11 Apr 25

Cody was on time and did a great job. Very friendly.

Troy Lenger

22:22 10 Apr 25

Very good service, always happy the way they take care of me

Theresa Christofferson

15:57 10 Apr 25

John did a great job!!

Jason Miller

23:43 09 Apr 25

This is a great company to work with. They do all the little things right which is a big deal. From the initial phone call to the service stop, the people are kind, courteous and very patient when they explain what's going on.

Melissa Szczech

19:49 09 Apr 25

Great, friendly, personable!

Nithin Joseph

00:58 09 Apr 25

James Narragon

00:53 09 Apr 25

Seng Vang from Comfort Matters performed a water heater flush and plumbing inspection this morning. He did a very good job and was friendly and professional. I ended up signing up for the annual maintenance inspection. All went well, thank you, Jim Narragon

Mona Trebesch

00:41 09 Apr 25

Lyndon was very thorough in doing our air conditioner inspection. He provided complete recommendations for what we might need to do in the future. We always trust the work completed by the Comfort Matters Team.

William Harding

21:44 08 Apr 25

I took advantage of my tuneup, they've done a thorough job, including checking for CO monitors.

Peter Sedlacek

19:21 08 Apr 25

These folks are great, always explain things and very patient. Upfront about prices and not pushy with sales.

Jim Martin

16:58 08 Apr 25

Always a great experience with Comfort Matters. John was great and explained everything in detail. John provided different options and answered all of my questions.

Toni Seroshek

05:01 08 Apr 25

As always, great service, great communication for our spring AC tune up. Highly recommend.Nov 2024 Eric just serviced our furnace and replaced the flame sensor. Very professional, knowledgeable, friendly.Highly recommend Comfort Matters!Cody just provided our Spring AC check. He was efficient, explained things well. He also advised me re our humidifier. Such a nice guy! Our dog loved him! Once again, Comfort Matters hits the highest mark!Jon was just here (Jan 2024) to service our furnace. Great guy! Great service! He explained everything well. Did a thorough check up.We are extremely happy with anything/everything Comfort Matters has done for us! We highly recommend them!Replaced our old AC. Nick and Ian were great! Professional, really good communicators, knowledgeable, friendly, polite. Very happy with their service! Appreciate too that they live locally.

Jana Morrison

14:48 07 Apr 25

Lyndon Y. came to our home to do a check-up and safety inspection and he was wonderful to work with. He was respectful, knowledgable and did a great job walking me through his checklist of findings! We are fortunate to have a great company keeping our family informed on safety precautions when it comes to all things heating and cooling.

Bill Isch

21:30 06 Apr 25

Did an excellent job

Sharon Edelman

17:13 06 Apr 25

Thank you for the continued service on my mechanical needs. Your team is awesome to work with.

Shahani Farmer

06:26 05 Apr 25

Fixed my unit, air feels great!

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(763) 445-4725

18071 Territorial Road , Maple Grove, MN 55369

* All statements, claims, and guarantees are made subject to applicable terms and conditions. These terms are designed to ensure transparency and fairness while protecting both the business and its customers. We encourage you to contact us directly for more details or if you have any questions. Please note that these guarantees are subject to specific criteria, and we reserve the right to update or modify terms at our discretion to maintain integrity and compliance.

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