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Loretto, MN

4.60/5 - 10 reviews

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Google Rating
4.9
Based on 2574 reviews
Comfort Matters Heating, Cooling, & Plumbing
Comfort Matters Heating, Cooling, & Plumbing
4.9
Charles Deng
Charles Deng
07:09 09 May 25
Excellent service.
Laura Gruman
Laura Gruman
22:27 08 May 25
John
Tamara Kuchar
Tamara Kuchar
19:25 08 May 25
John did a good, thorough job.
Jon & Liz Steinmetz
Jon & Liz Steinmetz
00:41 08 May 25
John provided excellent service for us. Answered our questions and gave us ideas to solve some of our heating and cooling concerns. We bought our hvac system from them and have always received top notch service.
Lissa Grabowski
Lissa Grabowski
20:57 07 May 25
Excellent service and thorough explanations. Came out next day for AC repair and Eric Vang did a very good job!
Blake Duncan
Blake Duncan
20:13 07 May 25
Brandon and Jackson from Comfort Matters did an excellent job installing our new furnace. They were professional, efficient, and made sure everything was working perfectly before they left. Highly recommend their service!
Erik Bushnell
Erik Bushnell
19:09 07 May 25
Lyndon and Jackson both provided excellent service. Even though we were scheduled for a diagnostic on Weds, Comfort called up Tues evening saying they were available then and Lyndon came out shortly after. We had an ongoing issue from last fall that a different company had charged us money for, did not fix, and became difficult to get a hold of. Lyndon was all over our system and laid out the options for us along with his professional opinion. We were so happy with the drastically better service that we signed up for the service plan and a new AC. After walking through the various options as well as some food for though for later improvements, Lyndon gave us the expectation that it would likely be early the next week but he would call then and there to get the install scheduled despite it being almost 9 at night (after asking us if it was ok that he was still here). Amazingly they were able to schedule the install the next day. The unit arrived around 8am and about 9:30 Jackson was on-site to install. By about 1 we had a newer better AC and Jackson walked through some new features and any questions I had about that as well as some other unrelated HVAC questions I had. I'm looking forward to having Comfort Matters maintain my systems as well as some other project work I have coming down the line based on this experience.
Chad Hudalla
Chad Hudalla
18:50 07 May 25
Comfort matters provides excellent maintenance services for both heating and cooling. Technicians are professional, detailed and efficient.
April Seifert
April Seifert
01:06 07 May 25
Tom Zyla
Tom Zyla
19:00 06 May 25
Comfort Matters crew were very professional and took the time to explain what exactly needed to be done.
Emily Atmore
Emily Atmore
01:14 06 May 25
I called Comfort Matters based on records available from a previous owner of my home. I had a bad experience with a large HVAC company previously so I was apprehensive but our AC was broken and we needed help. I was pleasantly surprised I was able to schedule an appointment within 24 hours and with only a 4 hour window and for the evening hours. I even received a call back on a Sunday. Lyndon Yang came out to service our unit and was so friendly and easy to talk to. He did a thorough job explaining the issue and was so helpful in breaking down all of our options and weighing the pros and cons of each based on our specific situation. It was nothing like my previous experience with an HVAC company. I would definitely recommend Comfort Matters and specifically Lyndon Yang.
Amanda Kruse
Amanda Kruse
19:10 05 May 25
John was very thorough and helpful in my repair of my A/C! He was very knowledgeable and explained everything wonderfully! He completed the repair in the time he said he would and overall was great service!
Christina Sogn
Christina Sogn
17:35 05 May 25
Eric Vang was great to work with!
doreen grubbs
doreen grubbs
16:38 05 May 25
05/05/2025Lyndon and Bee were very friendly and knowledgeable. He took the time to show me everything and explain it in terms I could understand!! Thank you Lyndon and Bee
Kathy
Kathy
13:31 05 May 25
They were prompt about communicating when they were coming, and confirmed how to get to our home which is hard to find. Kyle was very professional, he worked efficiently and he was quite observant and made suggestions and recommendations of future options I might want to consider, and why, but wasn't pushy. Very courteous and considerate of my home, and he was working in a deluge.
Amy Amy
Amy Amy
02:32 05 May 25
Comfort Matters consistently provides impressive customer service.Most recently, I scheduled a system inspection with Jaydn and I cannot say enough good things about the experience. He’s courteous, professional, and clearly very knowledgeable. He took the time to thoroughly inspect the system and explained everything in a way that was easy to understand. I appreciate Jaydn’s attention to detail and commitment to quality. I highly recommend Comfort Matters!
Tracy Rowe
Tracy Rowe
19:36 04 May 25
Always the best customer service. Technicians genuinely care about you and meeting your needs. Everyone at Comfort Matters is courteous and kind and we are always satisfied with the job they do.
Randolph Hull
Randolph Hull
18:54 04 May 25
Comfort Matters has been our Heating & Cooling contractor since 2012. We have purchased a complete high efficiency Furnace, AC Unit, and Humidifier from them twice, in 2012 and in 2024 for installation in two separate houses. They have excellent service. Corey and all staff are excellent to work with.
Clint P
Clint P
14:56 03 May 25
Over ten years of great customer service! Had an entire HVAC system and duct work installed and have continued with regular maintenance over the years. The team at Comfort Matters is excellent!
John Knoedl
John Knoedl
04:29 03 May 25
The service was as good as ever. Of course that and the prices are wy I keep coming back
Tricia Keating
Tricia Keating
19:44 02 May 25
John was so helpful in explaining all the details to me. He was thorough and very quick at all repairs.Lyndon was great. He was very nice, quick at service and explained everything very well.
Paula Meyer Vatsveen
Paula Meyer Vatsveen
00:05 02 May 25
The Comfort Matters Tech was honest, knowledgeable, on time and did not try to over sell us on anything. He gave us options to improve our current furnace. Everyone at the company is friendly and easy to work with!
Tom Benson
Tom Benson
16:56 30 Apr 25
Jayden was prompt, knowledgeable, thorough and most of all courteous.
The Roche Family
The Roche Family
16:36 30 Apr 25
John came today to check our furnace. He was patient and able to explain its condition.Happy with his Service.Ryan came by to start the AC and he was wonderful and hard working.
Emily Volinkaty
Emily Volinkaty
02:11 30 Apr 25
John came out today to check out our furnace and humidifier. He was quick, informative and very helpful! Appreciate the great customer service!
Jennifer Manias
Jennifer Manias
22:50 29 Apr 25
We had Lyndon come do a checkup of our furnace, clean our ac unit, etc. He was so nice and walked me through everything and asked if I had any questions or anything and just did a very good thorough job with everything! I was very happy with his service!
Chris Olson
Chris Olson
20:36 29 Apr 25
We've used Comfort Matters for as long as we've owned this house. No complaints, ever. Loved that you put covers on your shoes while inside our home. Very professional. Clear explanations. Thank you. Today, it was Jaydn who came and checked out our HVAC systems. Thank you!
Holly Gilbert
Holly Gilbert
19:48 29 Apr 25
Lyndon was very professional and did a great job explaining his concerns with our a/c. I would definitely recommend!
Jim
Jim
21:46 28 Apr 25
The Schany Family
The Schany Family
16:37 28 Apr 25
Always prompt, great communication, polite, have used Comfort Matters exclusively for the past few years. I highly recommend them.
DAVID Schlosser
DAVID Schlosser
00:06 26 Apr 25
excellent service
Catherine Stone
Catherine Stone
23:21 25 Apr 25
4/25/25Lyndon did a Great job explaining everything that needed to be done. What was under warranty what wasn’t. And best of all he put on shoe covers so my house didn’t get dirtier than it is. He was very pleasant with whom to work.Jake explained everything so well and did not push purchases. He was very nice.
Aimee Blansette
Aimee Blansette
15:32 25 Apr 25
Kong and Brady arrived right on time, were very efficient, left the house looking like they found it and were very patient with my dog! Highly recommend!
Guy Johnson
Guy Johnson
22:15 24 Apr 25
John did a great job with my tune up. I highly recommend comfort matters
Eric Hissam
Eric Hissam
21:39 24 Apr 25
Thank you for the excellent service and the great air conditioning tune up.
Peggy Rein
Peggy Rein
19:44 24 Apr 25
John Reiter was excellent, helpful and extremely courteous!! We would highly recommend! Thank you!!!
Jason Steffens
Jason Steffens
18:11 24 Apr 25
Eric Vang did an outstanding job today and answered all my questions thoroughly. I hope to see him back here again in the future.
Josh Rieck
Josh Rieck
16:14 24 Apr 25
Lyndon Yang performed my A/C tune up. Lyndon did a great job of answering my questions and providing information on a range of preventive services to consider without being pushy. I recently switched to Comfort Matters from a competitor and have been happy with the change so far.
John Wenholz
John Wenholz
15:38 24 Apr 25
John Very professional and helpful!
Karen Berkner
Karen Berkner
22:32 23 Apr 25
John was very professional. He explained everything thoroughly
Ian Peters
Ian Peters
18:07 23 Apr 25
Lyndon Yang was great to work with. Great service!!
Bill Kucharski
Bill Kucharski
16:56 23 Apr 25
Jake at Comfort Matters has been out twice- new water heater and now new water treatment system. Competitive pricing, exceptional knowledge and work. Highly recommend for all your needs!
Vickie Bateman
Vickie Bateman
15:39 23 Apr 25
Jim D and his battle buddy did an AWESOME JOB!!! This company had come out last Monday to get me up and running but my hot water heater had other plans!!! I'm now up and running now and I couldn't be more pleased!!! Thank you to all involved!!!Vickie and Jasmine B.
Kerry Kramp
Kerry Kramp
10:53 23 Apr 25
Cody was our I’m service person and he performed our Spring start-up service changing all filters, checking all systems, and ensuring that everything was working effectively. He was considerate - definitely wanted to ensure that we were set up for Summer, and was professional in the whole process. We are very pleased with Comfort Matters and trust them to oversee our heat and air conditioning needs!!! Very happy!
Eric Bullen
Eric Bullen
00:37 23 Apr 25
John was great, thank you!
Diane Cooper
Diane Cooper
20:58 22 Apr 25
Jadyn serviced my air conditioner today, and he did an awesome job of checking it out and giving me a detailed explanation of what he found. He did a drain pan treatment for me. Thank you!!Seng Vang serviced my air conditioner as well. It’s ready for summer! Thank you!
Mindy Schroeder
Mindy Schroeder
20:09 22 Apr 25
Comfort Matters is a great company as are the Technicians. Jaydeb came out to complete our annual furnace and AC maintenance he was on time, professional and thorough. He took the time to make sure any and all questions I had were answered. He made a few recommendations and made sure he explained them and gave me options. I recommend Comfort Matters to anyone looking for any of the services they offer.
jackie white
jackie white
17:06 22 Apr 25
22-APR-2025: UV LIGHT REPLACEMENTEric Vang was here and was fantastic! He did a great and on top of that was a treat to chat with! Comfort Matters rocks!⭐️⭐️⭐️⭐️⭐️⭐️30-JAN-2024: ANNUAL HEATING CHECKUPLyndon was here and was PHENOMENAL! Our home is in such good hands with Comfort Matters!! SIX STARS ⭐️⭐️⭐️⭐️⭐️⭐️27-FEB-2023 : ANNUAL HEATING CHECKUPOnce again - - fantastic service from Comfort Matters. John was out and took very good care of us. Since contracting with Comfort Matters in 2016 we have found that we NEVER, EVER have to worry about heating and cooling issues, EVER. Comfort Matters takes care of our systems as if they lived here. THANK YOU AGAIN!ONGOING REVIEW - - Comfort Matters just continues to be TOP NOTCH! Great service, fair prices. Our totally trusted partner! Had Sam out today for regularly scheduled twice-yearly check and he was fantastic. Not only did he do a good job, but was super friendly and fun to talk with. We are SO HAPPY to have found this team.NEW REVIEW - after purchasing new system:When Will I See You Again???You guys TOTALLY ROCK! Every bit of our experience with your team has been 100% top notch. When it came time to replace our furnace and AC there was absolutely no question we were going with Comfort Matters as our vendor. The new system is FANTASTIC. So quiet. And we can definitely notice the quality of the air has improved in just 3 days! But now that it's in....when we will see you again?!?!?! I guess we will have to enjoy the twice yearly maintenance visits and say goodbye to our other repair calls!! (Hahaha - tough problem, right??) Thanks again for everything!INITIAL REVIEW - initial service call: I loved my entire experience with Comfort Matters. From my initial phone call and scheduling with Peggy thru the same day service done by Tony. Both Peggy and Tony were so professional and so friendly. You are very, very fortunate to have them working for you. Tony went out of his way to uncover ALL issues we might be having and went above and beyond understanding how he could help us with more than just what the original service call was for. I LOVE him....and you better know I will be insisting he always be sent to our home. Excellent service and very fair pricing!
Grey Campbell
Grey Campbell
16:07 22 Apr 25
John was great very professional.
shannon immer
shannon immer
19:26 21 Apr 25
Jack Arduini
Jack Arduini
16:28 21 Apr 25
Joh showed up on time, Got right to work. Job was done quickly. Will definitely use them again for future work.
Dale Barthel
Dale Barthel
16:10 21 Apr 25
Jimmy D came and did the annual plumbing inspection. I am glad he did because he walked me through the two areas of concern I had. He will be back to fix them. I trust him and Comfort Matters.
Jennifer Johnston
Jennifer Johnston
23:48 18 Apr 25
We were very pleased. Lyndon was a hard worker and extremely competent and attentive to detail. We would be pleased to have him work on our heating/cooling units again. He went above and beyond. Refreshing in today’s culture.Jayden did a fabulous job figuring out our fan issue! He was on time, courteous, respectful and competent. We would gladly have him come out as needed. We were in good hands!
Erik Thompson
Erik Thompson
23:32 18 Apr 25
Great service. Fair and honest assessment of furnace and A/C.
Joanne Thorson
Joanne Thorson
21:40 18 Apr 25
Great job Jayden and Bee... thanks
Brandon Larsen
Brandon Larsen
20:01 18 Apr 25
Lyndon was great! Very knowledgeable and helpful.
Kevin Heilman
Kevin Heilman
18:45 18 Apr 25
UPDATE: Have you had your AC system checked for summer? We just did, and Lyndon Yang from Comfort Matters did an excellent job checking it over. He did all of his checks, then reviewed everything with us. THIS is why we stick with Comfort Matters. Great service from great folks, like Lyndon.Here is why we keep coming back to Comfort Matters: THEY CARE. Every interaction with the Comfort Matters team is polite and professional. We have them do semi-annual checkups on our system, and we have had them replace our AC. Today, we had them replace our furnace. They had spotted a troubling issue on a recent checkup, and we decide to get it replaced. The install team was Ian Holt and Nolan, both of whom were professional and competent technicians. They did an amazing job on the installation. And Ian inspected our system thoroughly, and ensured any issues were properly resolved. They cared about the work they were doing. Lots of places SAY they care about doing a good job. Comfort Matters proved they actually DO care about doing a good job. And that is why we keep coming back to them. So when you finally get tired of other hvac companies giving you shoddy work, call Comfort Matters. You’ll be glad you did.
Sue Hagen
Sue Hagen
21:55 17 Apr 25
He did a wonderful job. Very friendly and knowledgeable!!
Dee Browning
Dee Browning
17:18 17 Apr 25
Anthony came out to clean the heads of my mini split system. He was knowledgeable and performed the task efficiently. Anthony is respectful and was a joy to have in my home.He will be back in the fall for mantinance. Thank you Comfort Matters for being a company that remembers your customers. 💓Was great having Anthony out to check out the boiler before winter. He is so knowledgeable and respectful. Thank you Anthony and Comfort Matters.Jake came out to drain the water heater and replaced some parts. He also gave me information on additional items I am concerned about. Jake did a great job. Thank you Jake and Comfort Matters.It was great meeting Lyndon today. He did a great job making sure the mini-split system is ready for the summer.He also looked up information on an air purification for me. Thank you Lyndon and Comfort Matters.Nathan was out this week to check the mini split. He was very good at making sure the cooling system was working as it should.He cleaned the outside unit and the filters inside. Thank you for the great service Nathan, and the conversation about the maintenance on the mini split. Hope to see you again.Josh was out today to make sure the high efficient boiler is working properly for the coming winter. Josh was punual, experienced, and friendly. He gave me information about the boiler, gauges to keep an eye on etc. Josh you did a great job, thank you!!!!!!Jaydn checked out the mini-split. He did some cleaning, took values, and also replaced some insulation. It was a pleasure having Jaydn in my home. Good job, hope to see you again.
Irmgard Farah
Irmgard Farah
16:27 17 Apr 25
Eric was very pleasant and efficient. He explained the issues very well.
Paul Norasingh
Paul Norasingh
22:20 16 Apr 25
Laydon Yang was professional and helpful. Explained the whole process during our time up appointment. Also explained what we needed and didn’t need for future planning.
mike davis
mike davis
20:21 16 Apr 25
Lyndon & Bee were super helpful. Explained everything very well and a pleasure to have in my home.
Linda Sershen
Linda Sershen
18:12 16 Apr 25
Jayden was great to work with. He was very professional. He explained everything that I had questions about. Thank you Jayden for great job!
Jeanette Harris
Jeanette Harris
14:28 16 Apr 25
4/16/25. Lyndon and Bee were awesome.Very polite staff. Easy to schedule appointments. No “hard sale” just provide suggestions.
Philip Coler
Philip Coler
21:56 15 Apr 25
We've worked with Comfort Matters a few times. They have been professional at every turn. Their flexibility with scheduling made it easy to work appointments into our schedule. We've had to be reactive in our appliance fixing/replacing and Comfort Matters has made that experience much more bearable.
Twylah Adkins
Twylah Adkins
17:06 15 Apr 25
John did a super job. Explained everything very well and everything left clean. Very nice guy.
Jeff Emerson
Jeff Emerson
00:01 15 Apr 25
Replaced broken air exchange
Natalie Baker
Natalie Baker
21:10 14 Apr 25
Routine maintenance appointment, Eric was on time and courteous. Comfort Matters continues to be a solid provider for our HVAC system.
Therese L
Therese L
01:12 13 Apr 25
Jordan took the time to educate us about our air conditioning system. We highly recommend him and his work. Jordan was on time, professional, courteous and gave great information which we appreciate.
Patrick Cullen
Patrick Cullen
22:29 12 Apr 25
Professional and quality work as always.Highly recommend them, and I'm picky!
Steven Freitag
Steven Freitag
13:22 12 Apr 25
Jimmy came in and solved our problem with our kitchen faucet. Great job Jimmy!
Pat Morgan
Pat Morgan
22:48 11 Apr 25
John was very helpful and courteous. He clearly explained what service occurred and future actions.
Terri Nielson
Terri Nielson
18:49 11 Apr 25
John did a very good job at explaining everything
Don Piche
Don Piche
17:40 11 Apr 25
Good Service and values. Jimmy is well-mannered and very respectful!
James Wiencke
James Wiencke
16:19 11 Apr 25
Great job!
Karen Zigan
Karen Zigan
15:28 11 Apr 25
Very professional and informative.
Mike Quesnell
Mike Quesnell
00:38 11 Apr 25
Cody was on time and did a great job. Very friendly.
Troy Lenger
Troy Lenger
22:22 10 Apr 25
Very good service, always happy the way they take care of me
Theresa Christofferson
Theresa Christofferson
15:57 10 Apr 25
John did a great job!!
Jason Miller
Jason Miller
23:43 09 Apr 25
This is a great company to work with. They do all the little things right which is a big deal. From the initial phone call to the service stop, the people are kind, courteous and very patient when they explain what's going on.
Melissa Szczech
Melissa Szczech
19:49 09 Apr 25
Great, friendly, personable!
Nithin Joseph
Nithin Joseph
00:58 09 Apr 25
James Narragon
James Narragon
00:53 09 Apr 25
Seng Vang from Comfort Matters performed a water heater flush and plumbing inspection this morning. He did a very good job and was friendly and professional. I ended up signing up for the annual maintenance inspection. All went well, thank you, Jim Narragon
Mona Trebesch
Mona Trebesch
00:41 09 Apr 25
Lyndon was very thorough in doing our air conditioner inspection. He provided complete recommendations for what we might need to do in the future. We always trust the work completed by the Comfort Matters Team.
William Harding
William Harding
21:44 08 Apr 25
I took advantage of my tuneup, they've done a thorough job, including checking for CO monitors.
Peter Sedlacek
Peter Sedlacek
19:21 08 Apr 25
These folks are great, always explain things and very patient. Upfront about prices and not pushy with sales.
Jim Martin
Jim Martin
16:58 08 Apr 25
Always a great experience with Comfort Matters. John was great and explained everything in detail. John provided different options and answered all of my questions.
Toni Seroshek
Toni Seroshek
05:01 08 Apr 25
As always, great service, great communication for our spring AC tune up. Highly recommend.Nov 2024 Eric just serviced our furnace and replaced the flame sensor. Very professional, knowledgeable, friendly.Highly recommend Comfort Matters!Cody just provided our Spring AC check. He was efficient, explained things well. He also advised me re our humidifier. Such a nice guy! Our dog loved him! Once again, Comfort Matters hits the highest mark!Jon was just here (Jan 2024) to service our furnace. Great guy! Great service! He explained everything well. Did a thorough check up.We are extremely happy with anything/everything Comfort Matters has done for us! We highly recommend them!Replaced our old AC. Nick and Ian were great! Professional, really good communicators, knowledgeable, friendly, polite. Very happy with their service! Appreciate too that they live locally.
Jana Morrison
Jana Morrison
14:48 07 Apr 25
Lyndon Y. came to our home to do a check-up and safety inspection and he was wonderful to work with. He was respectful, knowledgable and did a great job walking me through his checklist of findings! We are fortunate to have a great company keeping our family informed on safety precautions when it comes to all things heating and cooling.
Bill Isch
Bill Isch
21:30 06 Apr 25
Did an excellent job
Sharon Edelman
Sharon Edelman
17:13 06 Apr 25
Thank you for the continued service on my mechanical needs. Your team is awesome to work with.
Shahani Farmer
Shahani Farmer
06:26 05 Apr 25
Fixed my unit, air feels great!
Jacob Cummings
Jacob Cummings
01:52 05 Apr 25
Lyndon got the job done well
Allan E David
Allan E David
23:10 03 Apr 25
Great job by Lyndon.
Roger Hanson
Roger Hanson
21:17 03 Apr 25
I'm very satisfied with the Comfort matters sunshine club inspection and safety check. Your technician performed a very in depth thorough check and answered all of my questions. Your service was above and beyond what I expected. Thanks, I intend to continue using the inspection program.
C T
C T
18:54 03 Apr 25
Lyndon came out today to do a furnace tune up. He took the time to explain why a new furnace was recommended, showed me pictures of wear and tear on the furnace and how this could affect the equipment. He provided knowledgeable responses to my questions and walked through options and pricing without being aggressive or pushy. I have only had Comfort Matters come to my home twice and each time I have been extremely pleased with the service and the professionalism of their employees.
Acen Turner
Acen Turner
17:04 03 Apr 25
We’ve been with Comfort Matters Heating, Cooling & Plumbing for the past five years, and I truly can’t say enough good things about them. They’ve been consistently excellent in every way.Professionally, they’re dependable and respectful of your time, they always show up when they say they will. Before each appointment, you get a thoughtful text introducing your technician, complete with a bio, which I really appreciate. It adds a personal touch and a sense of comfort knowing who will be coming to your home.On the technical side, their work speaks for itself. You can tell they know what they’re doing, and they take the time to be thorough and do things right. We signed up for their service program a while back, and it’s honestly been worth every penny. It includes A/C and furnace tune-ups along with full inspections, and it’s given us real peace of mind.A special shoutout to Jimmy Darlington, he’s one of the technicians we’ve had the pleasure of working with, and he’s absolutely fantastic at what he does. Comfort Matters is fortunate to have him on their team.
Carol Jullie
Carol Jullie
20:27 02 Apr 25
Aaron Amdor
Aaron Amdor
17:44 02 Apr 25
Guys did a good job installing a new humidifier.
Mike Mortensen
Mike Mortensen
20:37 01 Apr 25
John was fantastic. Very personable and professional. Would definitely recommend.
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Logo for Comfort Matters Heating & Cooling in Maple Grove, MN.

18071 Territorial Road , Maple Grove, MN 55369

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