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Independence, MN

4.76/5 - 17 reviews

Leave a Review

Google Rating
4.9
Based on 2770 reviews
Comfort Matters Heating, Cooling, & Plumbing
Comfort Matters Heating, Cooling, & Plumbing
4.9
Benton Jackson
Benton Jackson
02:52 30 Aug 25
Installed new electronic anode rod to replace completely used up anode rod.Also got a check of my plumbing system and he showed me how to flush the water heater.
Stuart Kardian
Stuart Kardian
00:52 30 Aug 25
Nick G. was great! He listened to our concerns, then inspected and explained the complicated situations with our water system from the hot water tank through the farthest sink and shower. He provided a plethora of information in a clear and professional manner. Then performed the repairs fast and efficient manner. Thanks Nick for all the help!!
Anthony Olson
Anthony Olson
00:35 30 Aug 25
The technician that worked with my AC unit was Wes. Wes was thorough and was detailed in letting me know what my issues were. He was very specific and honest with what needs to be done and what could wait. He was very patient with me and all of my questions and answered them thoroughly. This service visit was beyond my expectations and I will be calling Comfort Matters for all of my future appointments. Thank you Wes, for your had work and honesty.8/25/2023. Lyndon was the maintenance specialist that came and did a tune-up on my furnace and ac unit. He was very professional and courteous throughout. Lyndon was thorough and provided me with very good practical knowledge based on the questions I asked him. I had a great experience overall and will continue to recommend Comfort Matters..8/29/25. Bee was here today to complete a tune-up of my ac and furnace. Bee was very professional and knowledgeable and showed genuine interest in me as well, asking questions and becoming familiar with me which made the interaction fun. Bee provided thorough education on how my system works and common areas to watch for to ensure I'm knowledgeable of preventative measures to take for my system upkeep. Bee went above and beyond, even sprayed WD-40 on some of my squeaky entry doors to fix those; after asking for permission of course. Honestly have had great interactions and service from the technicians all the way to the scheduling team at Comfort Matters. Very solid and friendly business through and through and will always recommend their services.
Samuel Gordon
Samuel Gordon
21:14 29 Aug 25
Brian
Brian
20:46 29 Aug 25
I would highly recommend Comfort Matters. Nic notified me when he was on the way and once he arrived, did a great job of explaining everything and answering any questions I had. He was very professional and great to work with.
Louis Weinhagen
Louis Weinhagen
18:34 29 Aug 25
We had our AC tune up with Bee and happy to say A+ with no problems and just up coming routine maintenance next time. We have had Comfort matters for many years and will always recommend them for service anytime. Bee did a great job for service and explaining things.
John Hu
John Hu
18:01 29 Aug 25
Prompt and courteous tech thar came to the house to do the plumbing inspection. Provided some good insights on condition of our equipment and provided an estimate to replace some items if we wanted to do it. No pressure. Appreciate the good customer service these guys provide their customers.
Ali & Walker Keoraj
Ali & Walker Keoraj
21:59 28 Aug 25
Mitchell & Drew came and replaced the entire HVAC for our storage facility and did a fantastic job! Very communicative and professional the entire time. Always cleaned up after themselves. Give them a shout!
Charles Philstrom
Charles Philstrom
21:53 28 Aug 25
John was on-time, friendly and professional. We have peace of mind with our Sunshine Club membership. Thank you Comfort Matters!
Jan Janos
Jan Janos
19:50 28 Aug 25
Bee was great!Very knowledgeable!
Scott Bartos
Scott Bartos
18:56 28 Aug 25
Very friendly service. From Lydon and Alex.
Mike Welvaert
Mike Welvaert
16:32 28 Aug 25
Routine furnace tune-up and Chad really took good care of me and my HVAC system. Took time to explain everything and showed me items to keep an eye on. He even sprayed the wasp nest in my air intake! Highly Recommended!!
Robert Bunting
Robert Bunting
15:57 28 Aug 25
Nate Pelto
Nate Pelto
03:10 28 Aug 25
John was thorough with his inspection and service. He explained the issues with our furnace clearly and offered reasonable solutions. We appreciate his professionalism and clear communication.
dan gilbertson
dan gilbertson
23:53 27 Aug 25
8/27/25 -I was happy with Lyndon.
Mike Lowe
Mike Lowe
21:43 27 Aug 25
Great company. We’ve done business with Comfort Matters for a few years now. Every interaction has been professional and all of their employees are very friendly and knowledgeable. Couldn’t recommend more.
Dale Barthel
Dale Barthel
21:13 27 Aug 25
Jimmy D came and did the annual plumbing inspection. I am glad he did because he walked me through the two areas of concern I had. He will be back to fix them. I trust him and Comfort Matters.
Brandi Schmitz
Brandi Schmitz
17:08 27 Aug 25
Bee was on time, efficient and friendly. Took the time to explain the work he completed during our AC tuneup and options to keep it running well. Will continue to use Comfort Matters for all our HVAC needs.
Adam Cich
Adam Cich
23:04 26 Aug 25
Chad did a really good job making sure our AC furnace are running well and was very helpful pointing out things we can do to make sure it keeps running well.
Pavel Iassonov
Pavel Iassonov
21:51 26 Aug 25
Wes was able to pinpoint the culprits of my furnace and water heater problems on first visit (it was not easy, btw), and fixed them on subsequent appointments (special order parts were needed, thus slight delay), while providing detailed explanation of the work to be done and the reasons for it (with a walk-through and pointing to evidence of the problems; he also provided his expert opinion and offered several options for solution). More so, he went far beyond expected to investigate a noise problem in vent ducts, and found a solution yet again!I believe that Wes is a true professional who really cares about quality of his work, and I can wholeheartedly recommend his services. Thank you, Wesley!Comfort Matters pricing policies are very reasonable: no "hourly charge" BS on a service call - only flat fee, and technician is there to find the root cause of the problem for as long as it takes; same applies to repair work - exact estimate upfront, no gimmicks, no extra charges, no push to sell you something that you do not really need. Personally, I think that it is an indication of professionalism and commitment to providing good and honest service - a rare quality nowadays.Draw your own conclusions, but if/when HVAC-related problem happens in my house again, I will be calling Comfort Matters!March 17, 2025: problem with the heater. Technician was dispatched same day, no exuberant fees,; found the problem and fixed it in under an hour. Did other checkups and AC prep and fix as well, worked overtime. Thank you, Lyndon Yang!2025.08.26. Nick was very thorough in checking the main plumbing systems in our house, attentive to details, and polite. For free! Side note - I am paying for the "preferred customer" subscription, but I'd say that so far it paid off big time, with furnace and ac tune-ups and discounts on new installs, and now even this service. Not an advertisement, I've been CM customer for over a decade. Seriously, I am paying them, and they did not pay me to leave this reviews - just my appreciation of quality work and quick response.
Aly Geertsema
Aly Geertsema
19:59 26 Aug 25
We were very impressed by Comfort Matters. Our technician Eric was very professional and knowledgeable. We will definitely be using them again!
Craig Whetston
Craig Whetston
19:43 26 Aug 25
Kerry Kramp
Kerry Kramp
21:12 25 Aug 25
Cody was our I’m service person and he performed our Spring start-up service changing all filters, checking all systems, and ensuring that everything was working effectively. He was considerate - definitely wanted to ensure that we were set up for Summer, and was professional in the whole process. We are very pleased with Comfort Matters and trust them to oversee our heat and air conditioning needs!!! Very happy!
Michael Roedl
Michael Roedl
20:55 25 Aug 25
John did an awesome job.
Jane Halverson
Jane Halverson
12:23 25 Aug 25
Always extremely professional yet with definite personality that undoubtedly adds to the experience. They get an "A" with five stars trailing behind it!!!
Karen Mason
Karen Mason
21:13 24 Aug 25
Lyndon was very respectful, kind and explained everything in great detail. Very thorough.
Scott Martin
Scott Martin
14:57 24 Aug 25
Follow up review; After my initial install of both air and heat units by Joe and Drew (who were total pros) I had a follow up call from their main office to see how things were running and if I had any questions. As it turns out, I had some questions about the most efficient operation of the unit that might involve an "in person" visit from a Tech. The office promptly scheduled an in home follow call on my MY first available day off and were at my house on time. Joe took a look and made some adjustments and I could not be happier!Everything about this business is professional, efficient, and extremely well managed.The owner (Corey Hickmann) actually did my quote because one of his sales team called in sick that day! In this day and age very few business owners are "hands on" and involved in the day today operations. I was also impressed that the main office did a follow up. (also professional and courteous) Most businesses these days operate on a "take the money and run" method of operation, but it appears that the entire team is really invested in the professional operation and success of this business.Job well done!!My technician was Lyndon and he did a great job. I am an "informed" home owner and I ask a lot of questions. ( Al ot of question!) Lyndon answered all of my questions with clear answers and I was satisfied that he did all that he could do.
Bruce Stuberud
Bruce Stuberud
23:52 23 Aug 25
John came out to do my AC service today. Very knowledgeable and professional and let me know it was time to replace some filters and bulbs for my UV system. Took great care of my system and was 100% professional. Definitely recommend Comfort Matters.
Samih Zaman
Samih Zaman
15:33 22 Aug 25
Were able to make a service call on short notice. Provided high quality, customer centered service.Great ongoing maintenance and tune up visits too. Thanks Jimmy!
Kyle Nees
Kyle Nees
14:24 22 Aug 25
Lyndon was great to work with. Very professional and respectful. Explained recommended service without being too pushy or aggressive.
Derek Adamczyk
Derek Adamczyk
16:41 21 Aug 25
Comfort Matters’ service techs are friendly and knowledgeable. Shout out to Chad, who recently completed an AC tuneup at my home. I appreciated how thorough he was in guiding me through the results.
B. Cain
B. Cain
04:19 21 Aug 25
Our AC unit stopped working on a hot weekend. Other AC companies promised fast responses, but gave me days or weeks before a technician would come out, many did not even have an agent I could speak to. Comfort Matters picked up the phone saturday morning and I spoke to Leti, who was kind, polite, and thoughtful. She promised a tech could arrive by Monday afternoonI got a message Monday morning that the tech, John had actually finished his work ahead of schedule and could arrive at my house immediately. I was especially pleased and Comfort even provided me a bio and the qualifications of John before he arrived. I was very impressed with this level of transparency and how the company wished to earn my confidence by introducing the technician beforehand.My confidence turned out to be well placed. John was extremely friendly, polite, and very diligent. He walked me through every step and the purpose of each component, and listened and addressed each concern. He never talked down or judged my own inexperience with the matter, he clearly demonstrated his extensive knowledge of the system and its maintenance and communicated it articulately and in a supportive friendly manner. I hope that John gets a raise for his diligence and efficient work, and customer care skills. I will be recommending Comfort Matters to my neighbors who are seeking these services.**Update**So after reviewing the status of our existing Furnace/AC setup, it was clear I would need to accelerate my plans to replace our heating/cooling system. I discussed my options with a few companies, and once again, Comfort Matters provided me with the best service. Brandon sat down with me and explained the difference between each of my furnace and AC options; the mechanical differences with each, they're power usage vs impact, and financing options for each. I was especially impressed to know that Comfort Matters was willing to file the necessary paperwork on my behalf for rebates and tax credits from our energy company and the state.Once I had decided upon the unit's I wanted installed, the work came together with clinical efficiency from the CM team. No sooner had I signed the work order on Friday, Monday at 8am, technicians Lucas and Nick arrived at my home to begin the work. Both guys were extremely friendly, knowledgable, and demonstrated great care in our home and interest in our thoughts and questions.Nick and Lucas both knew we would be having a 90 degree day that day, and so they resolved to complete the entire work process at once: the removal of the old AC and Furnace, the modifications to our ductwork, addition of an external exhaust port, and installation of the new units, thermostat, and testing of the system.Nick and Lucas worked with impressive diligence and efficiency. I came down to check in on them throughout the day, and they were working, preparing, and moving the entire 10 hours it took to complete the project. As a surprising addition, they also cleaned the work area in my utility room and the adjoining bathroom, leaving it actually cleaner than I had it initially- which was itself an immense help for me.Our new heating and cooling system is working flawlessly so far. But Nick and Lucas provided me business cards to reach them personally should I have a question on the thermostat system or any issues. They had provided me some very detailed knowledge for basic troubleshooting, and I appreciate being given those tools to help myself as well!A big shoutout to John, Brandon, Nick and Lucas for the amazing customer service, the warm and kind interactions, and the efficiency and effectiveness of their work. I can personally attest to this team's professional and personal quality, and I strongly believe Comfort Matters is one of, if not the best choice for AC and Furnace work in the Minneapolis area
Matt Schnell
Matt Schnell
20:24 20 Aug 25
Jeff was great, knowledgable, fast and a pleasure to work with!
L P
L P
02:03 20 Aug 25
I've been using Comfort Matters for many years (A/C, heat pump, boiler, radiant floor), and I absolutely will not trust any other company to take care of my home. [Ask for Cody!]
Susan Ritchie
Susan Ritchie
00:26 20 Aug 25
Had Comfort Matters come out today for a water heater flush and plumbing check. Nick the service guy explained everything about the work he would doing. He was very thorough and found some things that needed attending. I really appreciate Comfort Matters Sunshine program. They take care of things that I would otherwise neglect having such a busy schedule.
david forster
david forster
17:44 18 Aug 25
John did a great job serving our ac unit. I would definitely recommend John and his company
Alan Nees
Alan Nees
17:05 18 Aug 25
Eric was on time and efficient. He seemed knowledgeable and answered my questions completely.
Scott Beacher
Scott Beacher
14:39 18 Aug 25
Karla Menzel
Karla Menzel
13:22 18 Aug 25
Thank you Lyndon.
Aitch Pea
Aitch Pea
23:36 16 Aug 25
Jaydn was timely, communicative, knowledgable, and genuinely kind, courteous, and professional. I was able to make a same day appointment, and the gal on the phone was also top notch. While I don't look forward to future HVAC problems, I do look forward to knowing who I will call, and will share/recommend contact to friends. Thank you kindly!Heather
Stephen Couture
Stephen Couture
01:06 16 Aug 25
On time and did things as expected.
Rob Keiser
Rob Keiser
22:36 15 Aug 25
John Reiter III came to my house for a furnace system checkup. He was extremely knowledgeable, efficient and thorough. His friendly personality made this a very pleasant experience. I highly recommend John for any furnace work.Update 8/15/25 John came out again and worked on my a/c. As before, he was great. Worked steady and efficiently. Great personality and did a great job .
Scott Moe
Scott Moe
21:30 15 Aug 25
Chad did a fantastic job with my AC tune-up. Very quick and efficient knowing that I had another appointment to get to.
Keith Moerer
Keith Moerer
23:29 14 Aug 25
Clara Severson
Clara Severson
19:07 14 Aug 25
Eric was great to work with. He communicated very well about what was going on, found out the source of the outdoor unit dripping by cleaning our drain line, and was overall super nice. Loved working with him.
Jane Kvalheim
Jane Kvalheim
16:09 14 Aug 25
Bee was knowledgeable, kind and explained everything really well. Highly recommended Comfort Matters.
Leon Purcell
Leon Purcell
15:39 14 Aug 25
Josh Weber
Josh Weber
13:20 14 Aug 25
Had Comfort Matters install a heater in a garage. The installation team (Joe and Brandon) were very professional and did a great job. They explained everything they were doing and treated our home with respect. Really looking forward to using our garage year round in a comfortable temperature!
Deb Lutz
Deb Lutz
21:32 13 Aug 25
Comfort Matters has been taking care of my house for years. From a new furnace and AC to their check ups, you know you are in good hands with the Comfort Matters team.
Alison
Alison
18:42 13 Aug 25
Bee was great - friendly, thorough and explained everything really well! 10/10
Lauren
Lauren
22:07 12 Aug 25
John did a great job and was very informative when going over all the information.
Dayton Mercil
Dayton Mercil
01:01 09 Aug 25
Very professional, Chase, our sales rep very knowledgeable. The install crew was very courteous and professional as well. Would very much recommend the company and would use them again.
Pamela Sitts
Pamela Sitts
20:50 06 Aug 25
always nice, and friendly. Prompt service
Kelie Davis
Kelie Davis
01:42 06 Aug 25
John did a great job. Very thorough!
Harshil Chahal
Harshil Chahal
23:37 05 Aug 25
Eric was absolutely awesome, highly recommend getting him as a tech. The $95 tune up is hard to beat.
marlene smith
marlene smith
22:12 05 Aug 25
8/5- John and team did an amazing job. Didn’t waste a min and replaced my whole house dehumidifier with a great new one . It was amazing ing they could do it all today
Carl Juenemann
Carl Juenemann
21:50 05 Aug 25
Our tech was extremely knowledgeable and told us what we needed.
David Jaeger
David Jaeger
20:56 05 Aug 25
I have had several technicians here. All have been great to work with.
Gina Reiman
Gina Reiman
22:49 04 Aug 25
We had our HVAC system serviced recently, and John was our technician. He was prompt, very professional, and incredibly courteous throughout the visit. He took the time to explain everything clearly and made sure we understood what was being done. Excellent service from start to finish!
Ron Williams
Ron Williams
20:08 04 Aug 25
Owen Johnson
Owen Johnson
19:19 04 Aug 25
Technician (Eric)was polite appeared to do a thorough job. No complaints.
Tom Harber
Tom Harber
17:59 04 Aug 25
Excellent service from the 2 techs that came out. Very prompt and also found an issue I wasn’t aware of and repaired all issues same day.
Bob Freitag
Bob Freitag
17:35 04 Aug 25
Fabulous costumer service, detailed about the services preformed. Asked us about the Sunshine club, which will call once we are at our new home.
Mary Hannah
Mary Hannah
12:38 03 Aug 25
My recently installed thermostat was acting up and Comfort Matters came to replace it the next day after my call. Their customer service is the best.
Sherm Sievers
Sherm Sievers
20:25 02 Aug 25
Sam did an efficient job of checking the A/C and cleaning it. He went above and beyond by securing the power supply to the A/C which had apparently been loosened when siding was replaced. Very courteous and friendly.John checked the furnace and showed photos of problem areas. He explained well the remedies and expected costs. He was very pleasant and efficient.Lyndon was personable and friendly. He was very thorough and knowledgeable, even finding miswiring of our HVAC system when it was installed in 2016. We do not blame him but when many things are checked, it seems likely that many problems will be found and recommended repairs from these checks have been running well over $1000.Grant is very personable and I appreciate his showing me where a problem exists with the furnace!Bradley did an efficient and skilled replacement of our water heater after the old one leaked this morning. Many thanks to him. Also thanks to Cody who came over on short notice and diagnosed the problem as well as explaining our opinions without pressure.Lyndon returned to tune up the furnace. He is again very friendly and personable and explained things very clearly. He offered options but was polite and not pushy. He worked carefully and thoroughly. Thanks for his work!Nick and Brandon did a neat and professional job of replacing our furnace and air conditioner with a quieter and more efficient furnace and a quiet and capable heat pump. They were courteous and responsive to our many questions. After the install, Nick showed us the features of our new smart thermostat and helped me install the app on my phone. He also described cleaning the important components on the heat pump and changing the air filter. First rate work.
Chad Rawson
Chad Rawson
23:07 01 Aug 25
I'll gladly refer others in the area to use Comfort Matters for their HVAC needs! Nick and his team did a phenomenal job installing three minisplit ductless systems in our home. They cool super quickly and quietly. The installation went smoothly, respectfully and cleanly. The guys were polite, informative and Nick gave me a good tutorial on the new system. Very happy with their service.The initial consultation for a new system was done by their great rep, Brandon Frakes who was easy to work with, gave us fair pricing and was able to answer all my questions quickly and easily. He even showed up during installation to check in and make sure everything was going well.Most recently, we had a water heater failure. I set an appointment late Wednesday night to have it looked at and Friday morning at 8 AM (their soonest opening), their technician, Jake Kothrade, was at my door happy to diagnose the problem and replace the failed water heater. He explained what happened that caused the failure. He offered me four different options for replacement water heaters and once I picked one, he got it shipped in from their warehouse right away and installed before noon. The work was done with an excellent level of care and promptness. This is my first time using Comfort Matters for a plumbing issue and I will gladly use them next time I have an issue. Great service from Comfort Matters!8/1/25-Bee Yang came out today to do the annual checkup for my HVAC system. He was informative, helpful, friendly and easy to talk with. They've sure got some nice technicians at this company!
Kyle Moss
Kyle Moss
21:19 01 Aug 25
Comfort matters does great work and all the employees are very nice and knowledgeable. I would highly recommend them to anyone needing furnace and/or A/C work. Bee was great on maintenance as well
Kristy Harrington
Kristy Harrington
19:09 01 Aug 25
I've had Comfort Matters for several years and have always had a great experience. Chad came out today for an AC Tune-up. He took the time to explain the areas of concern and what options I had and cost. There was no pressure to make a decision today and he provided options to schedule services if I decided to move forward.
Anna Ozolins
Anna Ozolins
17:20 01 Aug 25
John was able to get our air conditioner up and running within an hour! Explained everything thoroughly and made sure we understood the repairs that were being made. Very professional and friendly! We will recommend Comfort Matters to anyone, especially thanks to the HVAC tech, John.Today we had Lyndon come out and he was phenomenal!! Very professional and friendly! We will recommend Comfort Matters to anyone.
Glenn Knight
Glenn Knight
14:44 01 Aug 25
Excellent prompt service.Very professional and thorough.Lyndon is the best!
Jon Muncy
Jon Muncy
02:05 01 Aug 25
Both the sales person and installers were very good at what they do.
Marge Kreger
Marge Kreger
00:02 01 Aug 25
Nancy G
Nancy G
22:07 31 Jul 25
John was fantastic. He explained everything that was a problem with my unit. With no coercion from him, I decided to get a new unit. John again explained the pros and cons of different units. He is very knowledgeable and is a very nice person.
Joe Shoults
Joe Shoults
17:30 31 Jul 25
Easy to schedule. Was able to be seen in a timely manner. Technician was on-time and did a great job.
Adam Martin
Adam Martin
17:13 31 Jul 25
Lyndon was great. He did a great job explaining the issues we had and had several recommendations on how to address those issues. I would highly recommend Comfort Matters.
k H
k H
16:09 31 Jul 25
Gotta be kidding. His shotty coil replace,I'm out over 2 months, you charged more than double, don't offer at least portable and my contents, food, shoes rot...I wish you live in 88f 10 weeks!!Then threatened to lien for taking him 5d to verify, what others diagnosed I sent him pictures , he refused to just order coil,, still wanting to charge me to verify new leak after not changing copper filter shorty soder
Randy Redden
Randy Redden
01:21 31 Jul 25
The tech, John, was absolutely awesome! He explained everything in detail and performed the service with great efficiency without sacrificing the quality of the service. I would definitely recommend John and the team at Comfort Matters Heating, Cooling, and Plumbing!
Jamie Goodchild
Jamie Goodchild
23:58 30 Jul 25
Been with CM for years now, always courteous professional and on time!
Peter Mullin
Peter Mullin
21:39 30 Jul 25
Jordan pulled a marathon diagnostic for us after a standard look at our furnace initially turned up nothing. He is a very friendly guy. It’s worth noting that we had three visits from Comfort Matters - two of which did not turn up anything. The problem was we woke up to a cold home - twice. And we did not want it happening during a bitter cold week, again. When Jordan found nothing on the second visit we persisted with Comfort because of their Satisfaction Guarantee and Promise. It took a long night and deep diagnostic, but we couldn’t be more thrilled. KudosJuly 2025: John was in and great!
Sally R. Tobin
Sally R. Tobin
17:52 30 Jul 25
New to area and called based on reviews. I wasn’t disappointed! Cory was patient, thorough, professional and cordial in our interaction. He offered an immediate mitigation for my issue as well as two, longer term solutions. I was very pleased with the services offered!
Karen Gliddon
Karen Gliddon
12:20 30 Jul 25
Anthony Segale
Anthony Segale
02:21 30 Jul 25
The experience I had with Comfort Matters was excellent. The technician, Nick was very professional, I found out he had 9 years of service with the company. He took care to make sure that the new furnace was operating and communicating with the inteli heat pump your company installed 3 years ago. Nick was very knowledgeable.
Rick Best
Rick Best
01:36 30 Jul 25
Just had service with Lyndon Yang. He was great to learn from, explained everything in detail and went over all options with me. Very knowledgeable, friendly and professional! True asset to Comfort Matters!
Ericka Walz
Ericka Walz
22:26 29 Jul 25
Chad was very knowledgeable and professional. Great service as always.
paul vajgrt
paul vajgrt
17:21 29 Jul 25
Kyle diagnosed and fixed our AC. He went through a very detailed and structured diagnostic approach which should really reduce callbacks. Kyle was very professional, friendly, and honest. I was impressed. It is very clear that Comfort Matters trains their employees extremely well. Best of all, the repair worked!
david brooks
david brooks
13:58 29 Jul 25
Great service men John was great give him a raise
Scott G
Scott G
17:44 28 Jul 25
Eric Vang did a great job. Very personable and explained everything he found and serviced really well. Very knowledgeable and took time to better explain how to operate the zone system we had installed awhile back.
Mark Kondziolka
Mark Kondziolka
16:02 28 Jul 25
Everything is great. Service done by Your technician Kyle who was extremely knowledgeable and courteous. I truly trust your customer
Ashley Thome
Ashley Thome
15:47 28 Jul 25
Our technician, Chad, was excellent! He was very thorough and personable and taught me how to clean the AC between visits (we have several cottonwood trees). Great service all around!
Karen Pape
Karen Pape
15:15 28 Jul 25
Very professional, friendly, quality workmanship.John did great !
Nathaniel Jonet
Nathaniel Jonet
13:32 27 Jul 25
Jeff G
Jeff G
03:27 27 Jul 25
Our AC was out on a Saturday evening and John came by and got it all straightened out! Appreciated the detailed work and explanation of the problem.
Brian Tryke
Brian Tryke
21:47 26 Jul 25
Same day service was fast. Repair took only 2 hours and my place is now cooling down on this hot 90° summer day. Thank-you so much!
ryan mikota
ryan mikota
20:32 26 Jul 25
John did great job. He took his time to throughly answer all my questions and provided multiple different options for me. Thanks John!
Keith Propson
Keith Propson
23:36 25 Jul 25
Eric Vang did a great job! His work was great and went the extra mile to make sure everything was done correctly.
sarah ziehl
sarah ziehl
14:28 25 Jul 25
Kyle came out late in the evening to trouble shoot and fix my ac that wasn’t turning on. It ended up being the thermostat. He replaced the thermostat and made sure everything was operating properly. He was very professional and knowledgeable. A huge thank you to Kyle and the comfort matters team!
Megan Steen
Megan Steen
12:28 25 Jul 25
Bee was really great to work with! He explained things in way that was easy to understand. He took the time to explain what and why he was doing things, as well as what can happen to your A/C/Furnace if you don’t do routine maintenance.Comfort Matters always sends you a picture of who you should expect at your home. They also send a bio…Bee’s bio said he could do a back flip and I didn’t ask him to do one! Maybe next time he’s out to look at our HVAC stuff!
Kelly Swanson
Kelly Swanson
00:17 25 Jul 25
Lyndon was very informative!
Bob Jasper
Bob Jasper
21:15 24 Jul 25
Nic was awesome and always kept us advised of options! Highly recommend.
Sarah Nelson
Sarah Nelson
20:38 24 Jul 25
Update 2025 - Another great tuneup with the team! Lyndon and Mitchell were thorough and informative, as usual. Service doesn’t get better than this!Update 2024 - We have been using Comfort Matters for almost 4 years and their service is unbeatable. Technicians and staff are always friendly and very knowledgeable about our heating, cooling, and plumbing systems. Highly recommend!!We were ultra impressed with every element of our service with Comfort Matters! After purchasing our home, we needed a boiler tune-up and value replacement. From the initial booking, appointment confirmation, personalized service, friendly and knowledgeable technician, to immediate follow up afterwards... Comfort Matters goes above and beyond! We will definitely book again when we need service.
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18071 Territorial Road , Maple Grove, MN 55369

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