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(763) 445-4725
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4.83/5 - 24 reviews

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Google Rating
4.9
Based on 2928 reviews
Comfort Matters Heating, Cooling, & Plumbing
Comfort Matters Heating, Cooling, & Plumbing
4.9
Arielle Farness
Arielle Farness
16:26 10 Dec 25
Travis was awesome!! As new homeowners, he helped answer our questions and provide us with confidence that everything is running properly in our home! Highly recommend!
Gordon Wickland (Tony)
Gordon Wickland (Tony)
15:23 10 Dec 25
The crew was very friendly, cordial, and considerate not to mention professional, they got the job done in a reasonable time frame. They used tarps to keep my wood floors clean and unmarked. Jimmy was great to work with, very knowledgeable and explained my new water softner and water heater functions thoroughly.I can't review the actual product for they were just installed. Time will tell if my choices were good.
Jennifer Thull
Jennifer Thull
19:59 09 Dec 25
Courteous, timely, efficient!
Rob Wagenbach
Rob Wagenbach
23:05 08 Dec 25
John was super knowledgeable and friendly. He was able to fix my furnace the same day I called
Sarah Holmberg
Sarah Holmberg
22:44 08 Dec 25
Bee was awesome! Talked me through all the options, made sure I understood what was being reviewed, was considerate of the house and kind to my daughter.
Will Lato
Will Lato
16:59 08 Dec 25
When my heat went out overnight on Sunday, I scheduled the first available appointment for Monday morning. Lyndon arrived promptly **before 8:00 AM**, which was already impressive. He carefully diagnosed the issue, explained everything clearly, and answered all of my questions without ever seeming rushed. His professionalism, patience, and thoroughness truly stood out.Just three hours later, my heat was fully restored. I couldn’t recommend Comfort Matters more — exceptional service from start to finish!
Gay Morris
Gay Morris
00:53 08 Dec 25
Claire Taylor
Claire Taylor
20:03 07 Dec 25
David Slatosky
David Slatosky
00:59 06 Dec 25
Comfort Matters installed our furnace and continues to be our partner in keeping our house warm in the winter and cool in the summer.
David Lindblom
David Lindblom
20:57 05 Dec 25
Nic did a great job would strongly recommend him
Phil Hoffman
Phil Hoffman
18:34 05 Dec 25
Excellent service! Jaydn Munnelly was courteous, professional, and thorough.
Paul Duerr
Paul Duerr
15:28 05 Dec 25
Robert Briggs II
Robert Briggs II
02:24 05 Dec 25
John was very friendly and professional; he was excellent at troubleshooting the problem and making the repairs. Local family owned and operated is the way to go.
Robert Nicholson
Robert Nicholson
00:10 05 Dec 25
The person who came out to do the service was exceptionally knowledgeable.
Elisa Peterson
Elisa Peterson
22:52 04 Dec 25
Alex Houlihan from Comfort Matters was so polite and so professional. He walked me through everything and even pointed out a way I could save by joining their sunshine club. He did a great job.
Linda Yang
Linda Yang
22:35 04 Dec 25
Brandon did an amazing job today installing our new air exchanger and humidifier. He was very polite, professional, and did a great job explaining everything. Thank you, Brandon!
Nick Johnson
Nick Johnson
19:52 04 Dec 25
Travis did a fantastic job and he represents Comfort Matters in a professional and friendly matter. Give this man a raise!
Kim Lysaker
Kim Lysaker
17:47 04 Dec 25
John was great! He took the time to chat with my husband over the phone after already going over everything with me. Above and beyond expectations! He was here for a tune-up on our 25 year-old furnace. No surprise it needed some cleaning and had some issues. He was efficient, friendly and seemed very honest and down-to-earth. My husband said, "that guy was probably the best tech we've ever had in our home"
Sean Corrigan
Sean Corrigan
16:25 04 Dec 25
Alex H from Comfort Matters did our winter maintenance for our HVAC system today. He was thorough, professional, courteous, and communicated with us effectively about our system and some opportunities to make improvements. He did a great job! We are very happy with our membership with Comfort Matters and how easy they have made things for us over the last few years in a new house and replacement of the HVAC system.
Michelle Duncombe
Michelle Duncombe
19:13 03 Dec 25
Great customer service and professionalism. We have been satisfied every time we have needed their services and they are great to work with. Highly recommend!! Travis Ruotsalainen was very friendly and had great customer service.
Diana Welsh
Diana Welsh
15:54 03 Dec 25
I am a first time customer at Comfort Matters. I called to have my furnace inspected before winter; yes I know winter is upon us now. To my surprise I was able to have a technician come out the very next week. Lyndon Yang arrived at my door with a smile on his face and ready to do the inspection. Lyndon was professional, knowledgeable, and educated me on everything with my furnace. He showed me the photos and explained the good and the bad. After the inspection, we talked about the pros and cons of fixing or replacing; there was no doubt in my mind that that I needed to replace the 27 year old furnace, air conditioner and water heater. This is where Lyndon listened to me and my situation. He took the time to evaluate everything and I am getting all new items NEXT WEEK , how about that for service! Everyone who I have had contact with has been friendly, patient, and understanding. I’m looking forward to the installation and hope they are as conscientious as Lyndon and the others I’ve dealt with. Also they have several ways to pay this huge bill, including zero percent financing for one year. Glad to have Comfort Matters taking care of my needs. Thank you! Glad to have you as a part of my team.
Jeff Payne
Jeff Payne
01:39 03 Dec 25
Lyndon Yang was great to work with super professional and great to work with.
Renee Dehn
Renee Dehn
18:43 01 Dec 25
Travis was great!
David Yang
David Yang
18:06 01 Dec 25
John did a great job fixing my furnace and telling/how to fix it when and if it does goes out again. Also pointing out other things that need to be fix but not necessary to fix atm.
Jill Dahler
Jill Dahler
12:20 01 Dec 25
Our experience with Comfort Matters was really great. Super informational and provided information that guided us to a decision on our furnace. I will continue working with Comfort Matters and recommend to friends and neighbors.
Julie Van Dover
Julie Van Dover
20:58 29 Nov 25
Do not do business with this company. If you do, and they offer a credit check to tell you “what your payment would be,” don’t do it. They will submit a loan application on your behalf, even if you do not choose them to do the work. Reporting them to the BBB.
Michael Porter
Michael Porter
21:39 26 Nov 25
On-time, efficient tune-up and assessment, and provided helpful information. Will work with them when we are exploring an new system next year.
Lynn Sanford
Lynn Sanford
21:25 26 Nov 25
We had our annual plumbing inspection, which is a service included with our Sunshine Membership. Jimmy was great, and very friendly! He called me about 20 minutes prior to showing up to let me know he was on his way. He explained things very clearly to me before he started, during the work and after he was done. He was great to work with! Thanks to him, I would work with Comfort Matters again in the future! All the techs that work for Comfort Matters, along with the office support staff, are always super friendly and accommodating! Highly recommend!!
Erik Kurt
Erik Kurt
20:10 25 Nov 25
Excellent service, excellent crew. Good people who care. Bee and Vang were great!
Amanda Okland
Amanda Okland
00:06 25 Nov 25
Very impressed with comfort matters services! We had Lyndon Yang out to help with the furnace and humidifier. He was very thorough, friendly and knowledgeable!
mary abbey
mary abbey
21:01 24 Nov 25
lyndon is fantastic. you are so lucky to have him. he exlpained everything to us. very knowledgeable and very patient
M R
M R
19:29 24 Nov 25
Had annual furnace checkup. Alex did a great job, explained everything and was able to do a few additional things so we didn't have to make another apppintment.
Ben Fehr
Ben Fehr
14:33 24 Nov 25
Cody was thorough, patient, and very knowledgeable when it came to discussing our 17 year old furnace with us. Let us know what repairs were needed now, but which ones weren't worth it due to the age. Thanks Cody!
Kristen Tibben
Kristen Tibben
14:31 22 Nov 25
Bruce and the installation team were fantastic! They made sure we had all the information we needed and were very professional throughout the process. We’re especially happy that we were able to switch to an air source heat pump for our heating and cooling needs. I highly recommend Comfort Matters for your HVAC needs!
Nathaniel Herbst
Nathaniel Herbst
21:43 21 Nov 25
Alex with Comfort Matters did a great job! Showed up on time and was professional throughout the visit.
Jessica Gaedke
Jessica Gaedke
20:23 21 Nov 25
We've been using Comfort Matters for years. They are always professional, respectful and kind. Today Lyndon was at our place for a furnace tune-up and really helped us out with a UV light for allergies. He was able to install it today even! (We've had the UV light in the past, and I can attest that it really helped my allergies!) Thanks to Lyndon for the great service!
Anthony
Anthony
19:39 21 Nov 25
Alex and Nick did a fantastic job! Friendly and knowledgeable
Robyn Godziek
Robyn Godziek
16:39 21 Nov 25
Lyndon did a great job fixing our whole house humidifier! We’re grateful for the expertise!
Brandon Reinschmidt
Brandon Reinschmidt
15:53 21 Nov 25
Technician Alex was great. Thorough and did a good job explaining his services.
Sarah Wittman
Sarah Wittman
15:25 21 Nov 25
With my boiler not working, it is not a pleasant in the colder months. With getting in contact with comfort matters and sending Cody, a knowledgeable technician to identify and fix the problem! Greatly appreciated for the team at Comfort Matters and for a wonderful technician I am comfortable in my own home once again!
Stacey Nelson
Stacey Nelson
02:51 21 Nov 25
Shout out to Cody from Comfort Matters for his excellent customer service. Cody was very friendly, thorough and knowledgeable, I would definitely recommend him.
Karen K
Karen K
00:41 21 Nov 25
Lyndon did a great job explaining all the options for a new furnace. Very personable and efficient. Answered all our questions.
Josh Wachter
Josh Wachter
23:18 20 Nov 25
John came out on short notice and diagnosed the issues quickly and gave us all our options. The extent of work necessary was more work than could be done on the visit and he was able to get us on the schedule for the very next day to be back up and running.
Kym Weiland
Kym Weiland
21:12 20 Nov 25
We have been customers of Comfort Matters for over 15 years and we keep going back to them! Travis provided prompt, courteous service (with a smile and very fun to chat with) today on our HVAC maintenance check up. He was wonderful to work with and we trust the Comfort Matters team completely with our home systems! We highly recommend anyone in need of HVAC services to entrust you home in their care! Thank you, Comfort Matters! Todd & Kym Weiland | November 2025
Rodger Smith
Rodger Smith
20:51 20 Nov 25
Bee was very thorough and provided helpful information.
Michael Kinch
Michael Kinch
17:19 20 Nov 25
It started out with yearly maintenance. We had worked with Lyndon when we replaced our AC unit and he was the maintenance tech that inspected our furnace. Our furnace was twenty-one years old this year and I had noticed some combustion issues with it. Lyndon did testing and found that our furnace wasn't exhausting CO due to age and corrosion issues with our heat exchanger in the furnace. I was skeptical at first thinking he just want to sell us a furnace, but he showed me the readings. The CO readings should rise to 100ppm and then when the exhaust fan kicks in it should drop to 50ppm. Ours started at 50 and topped out at 950ppm. The safety threshold is 400ppm, anything greater and the furnace is "red tagged" and condemned. That kind of CO could travel into the ducts and throughout the house. Because we are members of the their Sunshine Club, we received the maintenance call, prioritization of replacement and discount on purchase of new equipment.It took about fourty-eight hours for the installation crew to arrive. Brady arrived first, then Joe. The install was a little complex because we were changing to a high efficiency furnace so we needed PVC run and intake ducting replaced, and all done with a furnace that was surrounded by three walls, so not much space to maneuver. Nick and Mitchell showed up to help with all the details when the day started to get late. All told it took about seven hours from start to finish. By the time they left, we had a new furnace, larger intake, and better filter. The financing was super easy and the cost of the different options for replacement was clear.We had a great conversation with Lyndon about what would work best for us and we never felt pressured to buy things we didn't need. Comfort Matters takes care of the entire process from start to finish. So while we weren't happy about having to buy a new furnace, Comfort Matters made the entire process simple and answered all of my questions before and during the process.We are pleased with our purchase and hope this is our next twenty year furnace.
Jane Erdman
Jane Erdman
15:55 20 Nov 25
Great communication and prompt service. Obnoxious noise the furnace was making is now fixed. Thank you Jaydn!
Francine Dupont
Francine Dupont
20:21 19 Nov 25
Jon was ontime, courteous, clean, and professional. After performing the maintenance check on my furnace, he reviewed with me all the essential components and how well they were working. For areas that needed some attention, he recommended options that I might consider to resolve the issues. He also checked my circuit breaker box to ensure it could handle any upgrades to my system I might be considering. I appreciated his time, professionalism, and expertise.
Geoff R
Geoff R
19:15 19 Nov 25
Eric Vang was at our house. He was on time, pleasant, and informative. He didn’t pressure us to make any unnecessary purchases but gave us our options thoroughly and helped with his professional opinion. We don’t have extensive experience with Comfort Matters, but if the other folks working with customers are anything like Eric, they’re really doing something right. Highly recommend.
The Roche Family
The Roche Family
17:30 19 Nov 25
John came today to check our furnace. He was patient and able to explain its condition.Happy with his Service.Ryan came by to start the AC and he was wonderful and hard working.11-19-25Bee YangCame by to help with our winter furnace check up today and was careful, informative, and organized. Highly recommended him!
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18071 Territorial Road , Maple Grove, MN 55369

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