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Water Heater Repair in Maple Grove, MN 55311

December 1, 2025

“Jimmy was here for my water heater, got up and heating in minutes. Very Very happy!!!!!! Thanks Jimmy”

- Robert P.

« Gas Furnace Maintenance in Plymouth, MN 55446

4.83/5 - 24 reviews

Google Rating

4.9

Based on 2906 reviews

Comfort Matters Heating, Cooling, & Plumbing

4.9

18:43 01 Dec 25

Travis was great!

18:06 01 Dec 25

John did a great job fixing my furnace and telling/how to fix it when and if it does goes out again. Also pointing out other things that need to be fix but not necessary to fix atm.

12:20 01 Dec 25

Our experience with Comfort Matters was really great. Super informational and provided information that guided us to a decision on our furnace. I will continue working with Comfort Matters and recommend to friends and neighbors.

09:26 30 Nov 25

Now owned by private equity firm Legacy Service Partners. If you wonder why private equity owning your plumber is a bad thing, look to what happened to MN Rusco earlier this year closing unexpectedly after private equity bought them. Hundreds of customers who already paid and no work completed, dont get me started on what that might imply for warranties. I can assure you whats great for board members isnt good for customers or employees. Be very cautious about doing business with or working as an employee for this new conglomerate. Private equity has no place in the trades.

Julie Van Dover

20:58 29 Nov 25

Do not do business with this company. If you do, and they offer a credit check to tell you “what your payment would be,” don’t do it. They will submit a loan application on your behalf, even if you do not choose them to do the work. Reporting them to the BBB.

21:39 26 Nov 25

On-time, efficient tune-up and assessment, and provided helpful information. Will work with them when we are exploring an new system next year.

21:25 26 Nov 25

We had our annual plumbing inspection, which is a service included with our Sunshine Membership. Jimmy was great, and very friendly! He called me about 20 minutes prior to showing up to let me know he was on his way. He explained things very clearly to me before he started, during the work and after he was done. He was great to work with! Thanks to him, I would work with Comfort Matters again in the future! All the techs that work for Comfort Matters, along with the office support staff, are always super friendly and accommodating! Highly recommend!!

20:10 25 Nov 25

Excellent service, excellent crew. Good people who care. Bee and Vang were great!

00:06 25 Nov 25

Very impressed with comfort matters services! We had Lyndon Yang out to help with the furnace and humidifier. He was very thorough, friendly and knowledgeable!

21:01 24 Nov 25

lyndon is fantastic. you are so lucky to have him. he exlpained everything to us. very knowledgeable and very patient

19:29 24 Nov 25

Had annual furnace checkup. Alex did a great job, explained everything and was able to do a few additional things so we didn't have to make another apppintment.

14:33 24 Nov 25

Cody was thorough, patient, and very knowledgeable when it came to discussing our 17 year old furnace with us. Let us know what repairs were needed now, but which ones weren't worth it due to the age. Thanks Cody!

14:31 22 Nov 25

Bruce and the installation team were fantastic! They made sure we had all the information we needed and were very professional throughout the process. We’re especially happy that we were able to switch to an air source heat pump for our heating and cooling needs. I highly recommend Comfort Matters for your HVAC needs!

Nathaniel Herbst

21:43 21 Nov 25

Alex with Comfort Matters did a great job! Showed up on time and was professional throughout the visit.

20:23 21 Nov 25

We've been using Comfort Matters for years. They are always professional, respectful and kind. Today Lyndon was at our place for a furnace tune-up and really helped us out with a UV light for allergies. He was able to install it today even! (We've had the UV light in the past, and I can attest that it really helped my allergies!) Thanks to Lyndon for the great service!

19:39 21 Nov 25

Alex and Nick did a fantastic job! Friendly and knowledgeable

16:39 21 Nov 25

Lyndon did a great job fixing our whole house humidifier! We’re grateful for the expertise!

Brandon Reinschmidt

15:53 21 Nov 25

Technician Alex was great. Thorough and did a good job explaining his services.

15:25 21 Nov 25

With my boiler not working, it is not a pleasant in the colder months. With getting in contact with comfort matters and sending Cody, a knowledgeable technician to identify and fix the problem! Greatly appreciated for the team at Comfort Matters and for a wonderful technician I am comfortable in my own home once again!

02:51 21 Nov 25

Shout out to Cody from Comfort Matters for his excellent customer service. Cody was very friendly, thorough and knowledgeable, I would definitely recommend him.

00:41 21 Nov 25

Lyndon did a great job explaining all the options for a new furnace. Very personable and efficient. Answered all our questions.

23:18 20 Nov 25

John came out on short notice and diagnosed the issues quickly and gave us all our options. The extent of work necessary was more work than could be done on the visit and he was able to get us on the schedule for the very next day to be back up and running.

21:12 20 Nov 25

We have been customers of Comfort Matters for over 15 years and we keep going back to them! Travis provided prompt, courteous service (with a smile and very fun to chat with) today on our HVAC maintenance check up. He was wonderful to work with and we trust the Comfort Matters team completely with our home systems! We highly recommend anyone in need of HVAC services to entrust you home in their care! Thank you, Comfort Matters! Todd & Kym Weiland | November 2025

20:51 20 Nov 25

Bee was very thorough and provided helpful information.

17:19 20 Nov 25

It started out with yearly maintenance. We had worked with Lyndon when we replaced our AC unit and he was the maintenance tech that inspected our furnace. Our furnace was twenty-one years old this year and I had noticed some combustion issues with it. Lyndon did testing and found that our furnace wasn't exhausting CO due to age and corrosion issues with our heat exchanger in the furnace. I was skeptical at first thinking he just want to sell us a furnace, but he showed me the readings. The CO readings should rise to 100ppm and then when the exhaust fan kicks in it should drop to 50ppm. Ours started at 50 and topped out at 950ppm. The safety threshold is 400ppm, anything greater and the furnace is "red tagged" and condemned. That kind of CO could travel into the ducts and throughout the house. Because we are members of the their Sunshine Club, we received the maintenance call, prioritization of replacement and discount on purchase of new equipment.It took about fourty-eight hours for the installation crew to arrive. Brady arrived first, then Joe. The install was a little complex because we were changing to a high efficiency furnace so we needed PVC run and intake ducting replaced, and all done with a furnace that was surrounded by three walls, so not much space to maneuver. Nick and Mitchell showed up to help with all the details when the day started to get late. All told it took about seven hours from start to finish. By the time they left, we had a new furnace, larger intake, and better filter. The financing was super easy and the cost of the different options for replacement was clear.We had a great conversation with Lyndon about what would work best for us and we never felt pressured to buy things we didn't need. Comfort Matters takes care of the entire process from start to finish. So while we weren't happy about having to buy a new furnace, Comfort Matters made the entire process simple and answered all of my questions before and during the process.We are pleased with our purchase and hope this is our next twenty year furnace.

15:55 20 Nov 25

Great communication and prompt service. Obnoxious noise the furnace was making is now fixed. Thank you Jaydn!

Francine Dupont

20:21 19 Nov 25

Jon was ontime, courteous, clean, and professional. After performing the maintenance check on my furnace, he reviewed with me all the essential components and how well they were working. For areas that needed some attention, he recommended options that I might consider to resolve the issues. He also checked my circuit breaker box to ensure it could handle any upgrades to my system I might be considering. I appreciated his time, professionalism, and expertise.

19:15 19 Nov 25

Eric Vang was at our house. He was on time, pleasant, and informative. He didn’t pressure us to make any unnecessary purchases but gave us our options thoroughly and helped with his professional opinion. We don’t have extensive experience with Comfort Matters, but if the other folks working with customers are anything like Eric, they’re really doing something right. Highly recommend.

The Roche Family

17:30 19 Nov 25

John came today to check our furnace. He was patient and able to explain its condition.Happy with his Service.Ryan came by to start the AC and he was wonderful and hard working.11-19-25Bee YangCame by to help with our winter furnace check up today and was careful, informative, and organized. Highly recommended him!

18:58 18 Nov 25

Eric and Travis were very helpful and got the furnace tune-up done quick and easy.

17:53 18 Nov 25

John was amazing. He took the time to explain all of my options in regards to my furnace and air conditioning. He inspected the furnace and vents to make sure everything is in working condition. There was no pressure to do anything more at this time but he was very honest about what should be done in the future due to the age of my furnace. I will definitely hire Comfort Matters again and I’ll ask for John!!!

17:27 18 Nov 25

From the initial reviews I read and trucks I've seen in my neighborhood, to the ease of online scheduling, I knew CM was the right choice - Chad called when he was 10mins out and was nothing shy of kind, considerate, and knowledgeable the entire visit - he gave me great info without pressure to buy - I never felt bad about the things I didn't know, he just listened and helped - I felt heard, valued, and trusted the details Chad provided - five stars easily!

15:24 18 Nov 25

Our furnace stopped working at the beginning of winter, and Comfort Matters came out that same day to get everything fixed! They were life savers!

13:54 18 Nov 25

00:09 18 Nov 25

John.R was great! He was patient with all my questions and took the time to explain all my options.

00:08 18 Nov 25

Lyndon Yang responded same day and did a great job describing all of the information on what repairs were necessary to get my unit up and running again.

19:19 17 Nov 25

Chris Anderson was fantastic. He took the time carefully explain what was needed and why it was needed. He was completely reliable and a true professional. Will definitely be calling him again for any future work.Update - Also just had another service done with Bee. Bee was equally fantastic. He carefully analyzed my entire system and made great improvements and recommendations. He also took the time to help me understand certain things with my system. 10/10. Great work again Bee and Comfort Matters!

21:38 15 Nov 25

Furnace tune up performed by Lyndon Yang.

00:33 15 Nov 25

Lyndon Yang was great! Getting a new furnace on Monday. He explained repair/vs replace. Honest good guy!

22:44 14 Nov 25

Great service today! Bee was courteous, professional and thorough, while giving good advice on our system for the future.

Mike Stollenwerk

17:28 14 Nov 25

Eric was excellent! Thank you for coming out for our furnace tune up and walking through what we need to do.

14:45 14 Nov 25

Nick, Brady, and crew completed a big job today removing my old furnace and heat pump then installing a new furnace and heat pump, plus new ventilation all in a days work! They did so with professionalism and skill! They were friendly, respectful, and cleaned up completely after themselves (you wouldn’t know they were here after they left except for the shiny new, way more efficient equipment they installed). Nick explained how the day would go in the morning and then walked us through everything when he was done with the install. Great job Nick and the Comfort Matters Team!

03:02 14 Nov 25

John was great! Not only was he friendly, he took the time to explain things in a way I easily understood. He was professional, kind and to the point about what I needed done and what could be postponed.

22:36 13 Nov 25

Alex did a great job maintaining our furnace and the whole team at Comfort Matters is very friendly and easy to work with!

Patrick Buffington

19:53 13 Nov 25

Eric Vang did a great job.

David J. Carter

15:45 12 Nov 25

Lyndon did excellent work. He is THE BEST!! Explained everything about our system. Very good communication. One of the best service techs we have had. Thank you Lyndon!Jon did a great job. He explained everything he was doing. Very professional. Thank you Jon!!

15:38 12 Nov 25

I used Comfort Matters as part of my WH home warranty. Joe and Brandon did a great job on my furnace install. They showed up on time and were professional throughout the job.

20:17 11 Nov 25

Very informative and polite good job Alex

17:57 11 Nov 25

Lyndon did a wonderful job repairing our furnace! He explained everything he was doing and got us up and running again, before it got super-cold. Thank you, Lyndon! 😊 🔥

13:53 11 Nov 25

they were here on time, careful to cover the floors and went rite to work. Friendly and very knowledgeable, Joe and his team were very polite and did a good job. No complaints what so ever.

21:54 07 Nov 25

great friendly service as always. alex was awesome and informative.

Zachary Skagerberg

00:17 07 Nov 25

John, Did a great job and was very thorough.

19:44 06 Nov 25

John did a great job with the furnace and explaining the duct service We decided to purchase the heating , Air Conditioning & Plumbing service for a year and have our ducts cleaned as wellUpdate: Today Alex and Mitchell came and cleaned our ducts and dryer vent. Both did an excellent job and are definitely an asset to Comfort Plus. We feel they did a 5 star job.

Karen Mickelson

19:53 05 Nov 25

Eric Vang with Comfort Matters just finished my furnace tune-up. He sure does a great job!! He’s so patient with all my questions!! He’s very knowledgeable and I really like how he shows me pictures of what he’s talking about. And he is so polite!!

17:34 05 Nov 25

Bee did a great job. Courteous and friendly.

17:10 05 Nov 25

Travis R. was great

21:02 04 Nov 25

We have worked with this company for years and have yet to be disappointed. Travis came out this year for our furnace tune up and was extremely professional. We needed a few extra services done and he took extra care to make sure our system was well maintained. We will be staying with this company going forward

20:58 04 Nov 25

Lyndon is awesome! He did our bi-annual service call this afternoon and is always very, thorough in his evaluation and instructive in the information provided. We are very comfortable having Lyndon in our home!

01:49 04 Nov 25

John did a great work for me - make it easier to help understand what it took to fix the failing parts and understand what I should and must do to keep the life of the furnace further - very knowledgeable, happy with comfort matters a few times I took their service

00:52 04 Nov 25

Our entire HVAC system needed to be replaced and after 5 estimates Comfort Matters was the clear winner. They offered a superior system, quality build/parts, and best warranty coverage at a very competitive price. Bruce conducted a thorough estimate, clearly explained every detail and took the time to listen to my concerns and answer all of my questions, even after hours. Communication throughout the entire process was excellent and everything happened according to plan. Joe and Brandon showed up on time, we reviewed the layout of our home and they got right to work. Both of them are skilled craftsman of the trade, kind, courteous and left out home exactly the way they found it, some spots even cleaner! I’d highly recommend Comfort Matters for any and all of your HVAC needs.

21:35 03 Nov 25

Lyndon was very, very helpful, informative, friendly. He answered all of our questions, showed us different options.

15:54 01 Nov 25

00:14 01 Nov 25

Our furnace wasn’t working. The technician came out the same day and did all he could to try and get it up and running. Lyndon was a very kind and considerate technician who was not trying to pressure us into changing our whole system. His integrity and professionalism was greatly appreciated!!

22:55 31 Oct 25

Lyndon did a great job on our furnace check up today!

19:42 31 Oct 25

Lyndon was awesome! Answered all my questions, quickly assessed the issue (furnace stopped working), and immediately had a solution. Even worked with the supplier to get the part covered under warranty which saved me over $500. We’ve had Comfort Matters for 2 years now and super impressed including today when they were able to come out same day. Again, Lyndon was awesome to work with, super helpful, and got our heat turned back on quickly. Thank you!

15:44 30 Oct 25

They went over and beyond my expectations. Initially, a part that was needed to connect out thermostats to WiFi was going to take a week to secure, but the service manager, Jordan lilland, able to find one that same day. They sent out the same wonderful tech Eric Vang and he did the job seamlessly and in good time. This was our first time using them and they won our business because we signed up for their service plan too.

00:49 30 Oct 25

Lyndon was great and took care of everything. Answered all my questions and did a terrific job.

00:36 30 Oct 25

18:09 29 Oct 25

Had our AC unit check up. Bee Yang was very professional, knowledgeable and friendly.10/29/25 Furnace check up today. Travis Ruotsalainen was very professional and pleasant.

Marvin Rathlisberger

17:27 29 Oct 25

12:04 29 Oct 25

We called Comfort Matters when we noticed our house wasn’t heating efficiently. With little ones in the house, it was important that we got it checked out ASAP. Comfort Matters sent a technician out the same day! They sent a bio for our tech to us beforehand so we knew who was coming & knew a bit about them.Our tech was very friendly, knowledgeable and explained everything to us before beginning any work. He ended up replacing our blower motor and while here, noticed that the company that installed our AC messed up some wiring, so he fixed that for us too!Would highly recommend Comfort Matters. They will be our first call the next time we have any HVAC issues.

18:05 27 Oct 25

Nathan Skramstad

01:21 25 Oct 25

Comfort Matters did a fantastic job replacing my furnace and AC. Joey, Brian and Bradley were excellent to work with and were patient to explain all the new features and cleaned up everything as if they were never here!

Matthew Menaquale

21:15 24 Oct 25

John was great today. He answered all my questions and was very helpful.

20:37 24 Oct 25

They responded quickly to my service need and performed the needed repair with expertise. Very reliable. Price for the repair was high but it was the main circuit board that was bad so it is understandable.

Marcus Cherwinka

16:04 24 Oct 25

The technician, Lyndon, was very professional. The explanation on my heating system was very informative and helpful, with no push to do work that wasn’t needed.

22:09 23 Oct 25

Nick was a fantastic service man. He should be praised for his dedication to detail.

16:55 23 Oct 25

Comfort Matters was referred to me by a neighbor and I am so glad I've now started my account with them! After years of working with one of the other big twin city HVAC companies, I am very much impressed with CM. Kyle was my tech and he is extremely knowledgeable and explained everything in easy to understand terms. He was very thorough and his passion for his work really stood out. He also signed me up to CM's Sunshine Club. This was a no brainer, something I wish I had done years ago!

16:11 22 Oct 25

Comfort Matters has maintained our HVAC system for several years. The service is always excellent. Our technician today, Travis R., was awesome! He was prompt, efficient, and friendly.

14:30 22 Oct 25

Everyone I dealt with at Comfort Matters was extremely competent and customer oriented. They gave me the most responsive high efficiency furnace bid at the best price of five bids solicited. The owner, Cory followed up on my questions and made sure the bid addressed them. The installation crew was the best I have ever had for a major appliance purchase. Drew arrived exactly on time and ensured that all traffic areas were covered and protected. He and his assistant both knew exactly what needed to be done and explained everything I needed to know.

20:40 21 Oct 25

Lyndon was a great technician and very thorough in explaining what was wrong with our furnace and our options for replacement

19:46 21 Oct 25

Nick was very knowledgeable and provided many details I needed for my new home!

18:54 21 Oct 25

Chad was great! Very informative, helpful and we felt honest.

18:28 21 Oct 25

Lyndon was very professional and efficient as always. The check-up and inspection are very thorough and Lyndon provided a detailed explanation of his findings.

01:21 21 Oct 25

Lyndon was awesome! Excellent customer service. Explained all our options thoughtfully and thoroughly. Highly recommend!

23:30 20 Oct 25

Brandon and Joe did a phenomenal job, would recommend this company and these guys. They explained everything and paid attention to small details. Ty

21:24 20 Oct 25

Lynden did a really great job on my furnace. I recommend him.

jeffory schiebel

21:14 20 Oct 25

14:40 20 Oct 25

John was super helpful.

Heather Montgomery

18:54 18 Oct 25

John R. Did a great job and was super helpful!

14:15 18 Oct 25

John did an excellent job went through everything was very thorough. Highly recommend.

Kelly Lindemann

01:52 18 Oct 25

22:15 17 Oct 25

Chad was great! Very cordial, professional, and did good work!!

16:01 17 Oct 25

I recently had a wonderful experience with Comfort Matters. They replaced both my Heat and Air Conditioning units, and did so within a single day. I was happy with both the sales and service the company was able to provide, and i feel like they were attentive to my needs and responsive to my particular wishes. Would gladly recommend this company to anyone.Thanks again, Comfort Matters Team!

01:20 17 Oct 25

Lyndon did a fantastic job explaining how a furnace and air conditioner work.he wasn't pushy and gave me many options of how to fix the furnace .

20:56 16 Oct 25

Lyndon is the best! Highly recommend!

16:51 16 Oct 25

01:29 16 Oct 25

Amazing customer service and fixed the issue!

Ryan Strassburg

22:12 15 Oct 25

Lyndon came out to a no heat call. He diagnosed the problem quickly and offered solutions. Very courteous and professional, just like everybody from Comfort Matters

20:35 15 Oct 25

Salesperson and installers were very professional. They answered all the questions I had completely. The work was done quickly, and the cleanup was done well.I really like that is a local company and the commercials I hear on 107.1 are very funny.

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18071 Territorial Road , Maple Grove, MN 55369

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