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4.64/5 - 11 reviews

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Google Rating
4.9
Based on 2610 reviews
Comfort Matters Heating, Cooling, & Plumbing
Comfort Matters Heating, Cooling, & Plumbing
4.9
Marlene Salzer
Marlene Salzer
11:27 30 May 25
Technician, Eric Vang was friendly and informative. Arrived on time, explained the problem with Air conditioner, explained our options and installed the new part. He was very efficient.
Jean Klanica
Jean Klanica
23:45 29 May 25
John did a great job
peter james
peter james
01:51 29 May 25
great communication from the office and the service tech. fast and friendly, i highly recommend Comfort Matters
Mary Hannah
Mary Hannah
18:08 28 May 25
Young World Studios
Young World Studios
17:38 28 May 25
John was a great service Tec and was very knowledgeable. Would highly recommend and comfort matters is the company to hire for all HVAC and plumbing needs
Mina Shelley
Mina Shelley
22:21 27 May 25
Lyndon was easy to understand, thorough and knowledgeable.
Thuan Tran
Thuan Tran
22:20 27 May 25
Had our AC unit check up. Bee Yang was very professional, knowledgeable and friendly.
Lisa Park
Lisa Park
10:54 24 May 25
Jaydn was my service technician. He did a fantastic job servicing my two air conditioners. He completed routine service as well as inspections. He reviewed and explained thoroughly any issues he found, and gave professional and friendly advice. Thank you!
asher mason
asher mason
00:36 24 May 25
lianhua jingtu
lianhua jingtu
13:42 23 May 25
Very professional and courteous. The team worked efficiently, explained pricing clearly upfront, and got the job done right. I'm truly grateful for their excellent service.
Scott Nelson
Scott Nelson
11:13 23 May 25
I was very impressed with this company. Worked hard left no mess. Attention to details
Roger Faue
Roger Faue
01:39 23 May 25
Lyndon did an excellant jobLove to have him back for the fall tuneup
Jordan Schlichting
Jordan Schlichting
23:09 22 May 25
Did a great job with the service and took time afterwards to offer advice and answer all of my questions. There wasn’t a sales pitch at the end to add on a bunch of extra services. I’d highly recommend Comfort Matters!
Ayo Ayo
Ayo Ayo
21:09 22 May 25
Great service, very communicative and helpful! Lyndon, Jackson, and Brandon explained everything very clearly, including showing a diagram of the system. Couldn’t recommend more!
John Driscoll
John Driscoll
23:46 20 May 25
Joseph Ortmann
Joseph Ortmann
20:54 20 May 25
John was great and did a wonderful job! Appreciate everything he did and does.
Laura Nelson
Laura Nelson
19:37 20 May 25
Lyndon and Bee have been great to work with on heating and AC maintenance and repairs. Very knowledgeable and explain system concerns very thoroughly.
Ashley Johannes
Ashley Johannes
16:26 20 May 25
I always have a positive experience with Comfort Matters. John is great at explaining everything that was checked with the A/C unit and what potential issues could come up. I highly recommend Comfort Matters for any heating or cooling concerns!
Kristin Birkholtz
Kristin Birkholtz
16:16 20 May 25
Alakananda Nagaraj
Alakananda Nagaraj
12:51 20 May 25
Lyndon Yang did a great job! Definitely would recommend! Five star service for sure and very reasonably priced!
Kate Kaiser
Kate Kaiser
23:40 19 May 25
Paige Martin
Paige Martin
23:13 19 May 25
I called Comfort Matters first thing in the morning needing someone to come and fix our furnace. It's a busy time of year so I wasn't very hopeful that someone could come out same day. However, Comfort Matters had someone out that afternoon and we had heat restored within the hour. The tech they sent (Cody) was very professional, knowledgeable and personable. We will definitely be calling Comfort Matters moving forward.
Jason Luftman
Jason Luftman
12:32 19 May 25
Excellent Service
Kelly Krohn
Kelly Krohn
20:41 18 May 25
Aaron T
Aaron T
20:12 18 May 25
Tech was great and gave recommendations. Only issue I have is the part that needed replacing (capacitor) costs $15 on Amazon and anyone can easily replace in 5-10 min yet they wanted $625. Pretty standard probably for AC places but think it's ridiculous. Would have gave 4 or 5 stars if not for the quoted price for 5 min of work.
Kelly Ukes
Kelly Ukes
01:59 18 May 25
Cody was awesome. Excellent service and very smart and respectful.
Jay Hultman
Jay Hultman
12:10 17 May 25
Great experience. They were able to provide same day service, quickly found the problem, and replaced the failed part with a new part from the inventory the service tech had in the van
Russ C
Russ C
22:51 16 May 25
After having another HVAC company push out my appointment two days in a row I called Comfort Matters. They scheduled me two days out and gave a guaranteed 3 hour appointment window. I got a call from the Technician when he was on his way. He was prompt, professional and listened to my concerns. He was able to quickly diagnose and show me video of the issue with my AC unit and explain what was happening and what needed to be fixed. I got the quote on the spot and was able to have the system fixed within 30 minutes. Great experience. Would recommend Comfort Matters.
Jim Mitzel
Jim Mitzel
20:37 16 May 25
Rob Johnson
Rob Johnson
17:40 16 May 25
Great service!
Rob Johnson (NoDakNinja203)
Rob Johnson (NoDakNinja203)
17:40 16 May 25
Jimmie was great! Very professional, friendly, and knowledgeable. Interacted well with me and did a great job, fast service, on time, highly recommended!!!
Shelly Green
Shelly Green
01:33 16 May 25
I am very impressed with how quickly Comfort Matters were able to come out and look at my furnace/air conditioning system. Lyndon Yang was highly professional and very good at explaining what needed to be done to my system. My system is 20 yrs old and I knew it was coming but I’ve decided to purchase a new system with them. They have been very good at providing me with my options.
Kyle P.
Kyle P.
22:04 15 May 25
Technician L. Yang was very helpful and knowledgeable on all aspects of HVAC. I have had great experiences with this company and would recommend them for anyone in need of HVAC maintenance and replacement.
Kaileigh Nesenson
Kaileigh Nesenson
02:19 15 May 25
Very friendly, and knowledgeable! Came within 48hrs of me calling, as a new customer and were booked all week. They answered all my questions and were great with my two little boys running around bugging him asking him questions. Reasonably priced and would recommend to anyone!
Arthur Isaacson
Arthur Isaacson
00:10 14 May 25
Brandon and Jackson did an excellent job. Our new AC gave them some trouble with the install, they ran down the issues like pros and got everything working. Thank you so much for all the hard work.
Fr. Sean Magnuson
Fr. Sean Magnuson
20:19 13 May 25
Technicians were honest about issues and provided all available repair/replace options with costs up front. Very satisfied.
Aaron Hanson
Aaron Hanson
18:36 13 May 25
Dax Johnson
Dax Johnson
17:51 13 May 25
John helped us out with our 30 year old AC and got it running.
Tim Huff
Tim Huff
10:28 13 May 25
Katie Olson
Katie Olson
04:09 13 May 25
*Updated 5/10/25* I've used Comfort Matters for 6 years now and they are hands down the best! My family has used them for or ac, furnace, plumbing and duct cleaning. All of the technicians are always friendly and they make sure to explain everything very well. 🤗 Lyndon and Jaydn came out this week and as always they were great! I highly recommend Comfort Matters to everyone for all of your heating, cooling, duct and plumbing needs!
Tracey B
Tracey B
07:28 12 May 25
Purchased new AC and furnace in August of 2023. Have had nothing but problems since!The AC does not cool our home in the least and our home is always hotter than it is outside. For example….it is currently after 2AM and our home is currently at 78° while it is less than 70° outside.We have kept up on maintenance and have called Comfort Matters out multiple times every summer!Last summer, they finally found that whoever originally installed the system left the paperwork attached the inside and that was causing airflow problems. Had to call them out again last summer because the system still was not keeping up and was told to do an air duct cleaning for around $1,000.Overall very frustrating given the cost of the new unit, the fact that our previous unit that was much older cooled our home significantly better prior to going out in the middle of a heat wave in 2023 and we have gotten nothing but the runaround since purchase and installation as well as nothing but excuses from this company as to why our new unit has NEVER worked!The unit isn’t even 2 years old and we’ve had to call this company out every summer since installation with no resolution. They are coming out again tomorrow and I’m sure it will be a waste of our time and our family will continue to suffer in summers :/
steve m
steve m
22:16 09 May 25
We started using Comfort Matters a couple of years ago when we had AC problem and they got things taken care of right away. Now we have maintenance contracts with them for heating, cooling and plumbing. They’re always professional and do a great job explaining everything. Lyndon has been out several times and goes above and beyond to get things done. A big thank you to the entire team!
Charles Deng
Charles Deng
07:09 09 May 25
Excellent service.
Laura Gruman
Laura Gruman
22:27 08 May 25
John
Tamara Kuchar
Tamara Kuchar
19:25 08 May 25
John did a good, thorough job.
Jon & Liz Steinmetz
Jon & Liz Steinmetz
00:41 08 May 25
John provided excellent service for us. Answered our questions and gave us ideas to solve some of our heating and cooling concerns. We bought our hvac system from them and have always received top notch service.
Lissa Grabowski
Lissa Grabowski
20:57 07 May 25
Excellent service and thorough explanations. Came out next day for AC repair and Eric Vang did a very good job!
Blake Duncan
Blake Duncan
20:13 07 May 25
Brandon and Jackson from Comfort Matters did an excellent job installing our new furnace. They were professional, efficient, and made sure everything was working perfectly before they left. Highly recommend their service!
Erik Bushnell
Erik Bushnell
19:09 07 May 25
Lyndon and Jackson both provided excellent service. Even though we were scheduled for a diagnostic on Weds, Comfort called up Tues evening saying they were available then and Lyndon came out shortly after. We had an ongoing issue from last fall that a different company had charged us money for, did not fix, and became difficult to get a hold of. Lyndon was all over our system and laid out the options for us along with his professional opinion. We were so happy with the drastically better service that we signed up for the service plan and a new AC. After walking through the various options as well as some food for though for later improvements, Lyndon gave us the expectation that it would likely be early the next week but he would call then and there to get the install scheduled despite it being almost 9 at night (after asking us if it was ok that he was still here). Amazingly they were able to schedule the install the next day. The unit arrived around 8am and about 9:30 Jackson was on-site to install. By about 1 we had a newer better AC and Jackson walked through some new features and any questions I had about that as well as some other unrelated HVAC questions I had. I'm looking forward to having Comfort Matters maintain my systems as well as some other project work I have coming down the line based on this experience.
Chad Hudalla
Chad Hudalla
18:50 07 May 25
Comfort matters provides excellent maintenance services for both heating and cooling. Technicians are professional, detailed and efficient.
April Seifert
April Seifert
01:06 07 May 25
Tom Zyla
Tom Zyla
19:00 06 May 25
Comfort Matters crew were very professional and took the time to explain what exactly needed to be done.
Emily Atmore
Emily Atmore
01:14 06 May 25
I called Comfort Matters based on records available from a previous owner of my home. I had a bad experience with a large HVAC company previously so I was apprehensive but our AC was broken and we needed help. I was pleasantly surprised I was able to schedule an appointment within 24 hours and with only a 4 hour window and for the evening hours. I even received a call back on a Sunday. Lyndon Yang came out to service our unit and was so friendly and easy to talk to. He did a thorough job explaining the issue and was so helpful in breaking down all of our options and weighing the pros and cons of each based on our specific situation. It was nothing like my previous experience with an HVAC company. I would definitely recommend Comfort Matters and specifically Lyndon Yang.
Amanda Kruse
Amanda Kruse
19:10 05 May 25
John was very thorough and helpful in my repair of my A/C! He was very knowledgeable and explained everything wonderfully! He completed the repair in the time he said he would and overall was great service!
Christina Sogn
Christina Sogn
17:35 05 May 25
Eric Vang was great to work with!
doreen grubbs
doreen grubbs
16:38 05 May 25
05/05/2025Lyndon and Bee were very friendly and knowledgeable. He took the time to show me everything and explain it in terms I could understand!! Thank you Lyndon and Bee
Kathy
Kathy
13:31 05 May 25
They were prompt about communicating when they were coming, and confirmed how to get to our home which is hard to find. Kyle was very professional, he worked efficiently and he was quite observant and made suggestions and recommendations of future options I might want to consider, and why, but wasn't pushy. Very courteous and considerate of my home, and he was working in a deluge.
Amy Amy
Amy Amy
02:32 05 May 25
Comfort Matters consistently provides impressive customer service.Most recently, I scheduled a system inspection with Jaydn and I cannot say enough good things about the experience. He’s courteous, professional, and clearly very knowledgeable. He took the time to thoroughly inspect the system and explained everything in a way that was easy to understand. I appreciate Jaydn’s attention to detail and commitment to quality. I highly recommend Comfort Matters!
Tracy Rowe
Tracy Rowe
19:36 04 May 25
Always the best customer service. Technicians genuinely care about you and meeting your needs. Everyone at Comfort Matters is courteous and kind and we are always satisfied with the job they do.
Randolph Hull
Randolph Hull
18:54 04 May 25
Comfort Matters has been our Heating & Cooling contractor since 2012. We have purchased a complete high efficiency Furnace, AC Unit, and Humidifier from them twice, in 2012 and in 2024 for installation in two separate houses. They have excellent service. Corey and all staff are excellent to work with.
Clint P
Clint P
14:56 03 May 25
Over ten years of great customer service! Had an entire HVAC system and duct work installed and have continued with regular maintenance over the years. The team at Comfort Matters is excellent!
John Knoedl
John Knoedl
04:29 03 May 25
The service was as good as ever. Of course that and the prices are wy I keep coming back
Tricia Keating
Tricia Keating
19:44 02 May 25
John was so helpful in explaining all the details to me. He was thorough and very quick at all repairs.Lyndon was great. He was very nice, quick at service and explained everything very well.
Paula Meyer Vatsveen
Paula Meyer Vatsveen
00:05 02 May 25
The Comfort Matters Tech was honest, knowledgeable, on time and did not try to over sell us on anything. He gave us options to improve our current furnace. Everyone at the company is friendly and easy to work with!
Tom Benson
Tom Benson
16:56 30 Apr 25
Jayden was prompt, knowledgeable, thorough and most of all courteous.
The Roche Family
The Roche Family
16:36 30 Apr 25
John came today to check our furnace. He was patient and able to explain its condition.Happy with his Service.Ryan came by to start the AC and he was wonderful and hard working.
Emily Volinkaty
Emily Volinkaty
02:11 30 Apr 25
John came out today to check out our furnace and humidifier. He was quick, informative and very helpful! Appreciate the great customer service!
Jennifer Manias
Jennifer Manias
22:50 29 Apr 25
We had Lyndon come do a checkup of our furnace, clean our ac unit, etc. He was so nice and walked me through everything and asked if I had any questions or anything and just did a very good thorough job with everything! I was very happy with his service!
Chris Olson
Chris Olson
20:36 29 Apr 25
We've used Comfort Matters for as long as we've owned this house. No complaints, ever. Loved that you put covers on your shoes while inside our home. Very professional. Clear explanations. Thank you. Today, it was Jaydn who came and checked out our HVAC systems. Thank you!
Holly Gilbert
Holly Gilbert
19:48 29 Apr 25
Lyndon was very professional and did a great job explaining his concerns with our a/c. I would definitely recommend!
Jim
Jim
21:46 28 Apr 25
The Schany Family
The Schany Family
16:37 28 Apr 25
Always prompt, great communication, polite, have used Comfort Matters exclusively for the past few years. I highly recommend them.
DAVID Schlosser
DAVID Schlosser
00:06 26 Apr 25
excellent service
Catherine Stone
Catherine Stone
23:21 25 Apr 25
4/25/25Lyndon did a Great job explaining everything that needed to be done. What was under warranty what wasn’t. And best of all he put on shoe covers so my house didn’t get dirtier than it is. He was very pleasant with whom to work.Jake explained everything so well and did not push purchases. He was very nice.
Aimee Blansette
Aimee Blansette
15:32 25 Apr 25
Kong and Brady arrived right on time, were very efficient, left the house looking like they found it and were very patient with my dog! Highly recommend!
Guy Johnson
Guy Johnson
22:15 24 Apr 25
John did a great job with my tune up. I highly recommend comfort matters
Eric Hissam
Eric Hissam
21:39 24 Apr 25
Thank you for the excellent service and the great air conditioning tune up.
Peggy Rein
Peggy Rein
19:44 24 Apr 25
John Reiter was excellent, helpful and extremely courteous!! We would highly recommend! Thank you!!!
Jason Steffens
Jason Steffens
18:11 24 Apr 25
Eric Vang did an outstanding job today and answered all my questions thoroughly. I hope to see him back here again in the future.
Josh Rieck
Josh Rieck
16:14 24 Apr 25
Lyndon Yang performed my A/C tune up. Lyndon did a great job of answering my questions and providing information on a range of preventive services to consider without being pushy. I recently switched to Comfort Matters from a competitor and have been happy with the change so far.
John Wenholz
John Wenholz
15:38 24 Apr 25
John Very professional and helpful!
Karen Berkner
Karen Berkner
22:32 23 Apr 25
John was very professional. He explained everything thoroughly
Ian Peters
Ian Peters
18:07 23 Apr 25
Lyndon Yang was great to work with. Great service!!
Bill Kucharski
Bill Kucharski
16:56 23 Apr 25
Jake at Comfort Matters has been out twice- new water heater and now new water treatment system. Competitive pricing, exceptional knowledge and work. Highly recommend for all your needs!
Vickie Bateman
Vickie Bateman
15:39 23 Apr 25
Jim D and his battle buddy did an AWESOME JOB!!! This company had come out last Monday to get me up and running but my hot water heater had other plans!!! I'm now up and running now and I couldn't be more pleased!!! Thank you to all involved!!!Vickie and Jasmine B.
Kerry Kramp
Kerry Kramp
10:53 23 Apr 25
Cody was our I’m service person and he performed our Spring start-up service changing all filters, checking all systems, and ensuring that everything was working effectively. He was considerate - definitely wanted to ensure that we were set up for Summer, and was professional in the whole process. We are very pleased with Comfort Matters and trust them to oversee our heat and air conditioning needs!!! Very happy!
Eric Bullen
Eric Bullen
00:37 23 Apr 25
John was great, thank you!
Diane Cooper
Diane Cooper
20:58 22 Apr 25
Jadyn serviced my air conditioner today, and he did an awesome job of checking it out and giving me a detailed explanation of what he found. He did a drain pan treatment for me. Thank you!!Seng Vang serviced my air conditioner as well. It’s ready for summer! Thank you!
Mindy Schroeder
Mindy Schroeder
20:09 22 Apr 25
Comfort Matters is a great company as are the Technicians. Jaydeb came out to complete our annual furnace and AC maintenance he was on time, professional and thorough. He took the time to make sure any and all questions I had were answered. He made a few recommendations and made sure he explained them and gave me options. I recommend Comfort Matters to anyone looking for any of the services they offer.
jackie white
jackie white
17:06 22 Apr 25
22-APR-2025: UV LIGHT REPLACEMENTEric Vang was here and was fantastic! He did a great and on top of that was a treat to chat with! Comfort Matters rocks!⭐️⭐️⭐️⭐️⭐️⭐️30-JAN-2024: ANNUAL HEATING CHECKUPLyndon was here and was PHENOMENAL! Our home is in such good hands with Comfort Matters!! SIX STARS ⭐️⭐️⭐️⭐️⭐️⭐️27-FEB-2023 : ANNUAL HEATING CHECKUPOnce again - - fantastic service from Comfort Matters. John was out and took very good care of us. Since contracting with Comfort Matters in 2016 we have found that we NEVER, EVER have to worry about heating and cooling issues, EVER. Comfort Matters takes care of our systems as if they lived here. THANK YOU AGAIN!ONGOING REVIEW - - Comfort Matters just continues to be TOP NOTCH! Great service, fair prices. Our totally trusted partner! Had Sam out today for regularly scheduled twice-yearly check and he was fantastic. Not only did he do a good job, but was super friendly and fun to talk with. We are SO HAPPY to have found this team.NEW REVIEW - after purchasing new system:When Will I See You Again???You guys TOTALLY ROCK! Every bit of our experience with your team has been 100% top notch. When it came time to replace our furnace and AC there was absolutely no question we were going with Comfort Matters as our vendor. The new system is FANTASTIC. So quiet. And we can definitely notice the quality of the air has improved in just 3 days! But now that it's in....when we will see you again?!?!?! I guess we will have to enjoy the twice yearly maintenance visits and say goodbye to our other repair calls!! (Hahaha - tough problem, right??) Thanks again for everything!INITIAL REVIEW - initial service call: I loved my entire experience with Comfort Matters. From my initial phone call and scheduling with Peggy thru the same day service done by Tony. Both Peggy and Tony were so professional and so friendly. You are very, very fortunate to have them working for you. Tony went out of his way to uncover ALL issues we might be having and went above and beyond understanding how he could help us with more than just what the original service call was for. I LOVE him....and you better know I will be insisting he always be sent to our home. Excellent service and very fair pricing!
Grey Campbell
Grey Campbell
16:07 22 Apr 25
John was great very professional.
shannon immer
shannon immer
19:26 21 Apr 25
Jack Arduini
Jack Arduini
16:28 21 Apr 25
Joh showed up on time, Got right to work. Job was done quickly. Will definitely use them again for future work.
Dale Barthel
Dale Barthel
16:10 21 Apr 25
Jimmy D came and did the annual plumbing inspection. I am glad he did because he walked me through the two areas of concern I had. He will be back to fix them. I trust him and Comfort Matters.
Jennifer Johnston
Jennifer Johnston
23:48 18 Apr 25
We were very pleased. Lyndon was a hard worker and extremely competent and attentive to detail. We would be pleased to have him work on our heating/cooling units again. He went above and beyond. Refreshing in today’s culture.Jayden did a fabulous job figuring out our fan issue! He was on time, courteous, respectful and competent. We would gladly have him come out as needed. We were in good hands!
Erik Thompson
Erik Thompson
23:32 18 Apr 25
Great service. Fair and honest assessment of furnace and A/C.
Joanne Thorson
Joanne Thorson
21:40 18 Apr 25
Great job Jayden and Bee... thanks
Brandon Larsen
Brandon Larsen
20:01 18 Apr 25
Lyndon was great! Very knowledgeable and helpful.
Kevin Heilman
Kevin Heilman
18:45 18 Apr 25
UPDATE: Have you had your AC system checked for summer? We just did, and Lyndon Yang from Comfort Matters did an excellent job checking it over. He did all of his checks, then reviewed everything with us. THIS is why we stick with Comfort Matters. Great service from great folks, like Lyndon.Here is why we keep coming back to Comfort Matters: THEY CARE. Every interaction with the Comfort Matters team is polite and professional. We have them do semi-annual checkups on our system, and we have had them replace our AC. Today, we had them replace our furnace. They had spotted a troubling issue on a recent checkup, and we decide to get it replaced. The install team was Ian Holt and Nolan, both of whom were professional and competent technicians. They did an amazing job on the installation. And Ian inspected our system thoroughly, and ensured any issues were properly resolved. They cared about the work they were doing. Lots of places SAY they care about doing a good job. Comfort Matters proved they actually DO care about doing a good job. And that is why we keep coming back to them. So when you finally get tired of other hvac companies giving you shoddy work, call Comfort Matters. You’ll be glad you did.
Sue Hagen
Sue Hagen
21:55 17 Apr 25
He did a wonderful job. Very friendly and knowledgeable!!
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18071 Territorial Road , Maple Grove, MN 55369

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