Had plumbing work done, was good. Then needed an entire system installed. Was also good. New furnace, new AC, new air exchanger. Installed in one day and is working and looking great so far. Would use again.

Andrew Johnson

15:44 12 Sep 25

Kaleb Jungclaus

00:56 12 Sep 25

Sergei Yakushev

23:26 11 Sep 25

I use Comfort Matters for 15 years. This company is the most reliable and responsible service among all others that provide support to homeowners.

Anne Wenner

22:30 11 Sep 25

This was our second experience with Comfort Matters (both in our old home and in our new home) and John was great both times! We would definitely recommend Comfort Matters!

Mary Hoover

19:19 11 Sep 25

John was great! He explained everything to me and showed me how to read the error messages on my furnace.

Jenna Aasen

18:34 11 Sep 25

Travis was great and helpful. Got the job done quickly

David Longren

13:15 11 Sep 25

Had a furnace and ac tune up as part of my maintenance plan. Took 2 1/2 hrs never adjusted the burn of the furnace or measured it. Last yr sold me an auto igniter to $400 at over priced and this year tried to tell me lots is wrong with my system trying to up sell me.Horrible experience. Asked about replacing a thermostat with a new one I purchased and install the c wire adapter I bought. - total effort is connect 4 wires to the thermostat and 4 to the adapter. Price quote for 10 -15?min of labor $350. I will never use them for any work!

Phil Hermann

01:27 11 Sep 25

John was a great tech!

Lee Luebke

23:17 10 Sep 25

Cody is always great to work with. He checks over our Geo and Furnace and tells what's needed and what isn't needed. I look forward to having Cody from Comfort Matters each year.

Jessica Barnes

23:00 10 Sep 25

John was knowledgeable, had great customer service, and educated me on every part of our furnace repair. There were no pressure sales either! Happy to recommend!

Chad Cooper

21:06 10 Sep 25

Michael Lampi

16:58 10 Sep 25

Chad came today to do our Fall furnace tune-up. He reached out ahead of time to let us know his expected time of arrival, which he hit spot on. He was extremely personable, careful about treating all areas of our house with respect, and appeared very knowledgeable about his work. He expedited his service thoroughly and efficiently, and then communicated his findings and recommendations, as well as explaining about the different promotions, both business and charitable, that are going on with his company at this time. We were delighted with his visit, and must say, he represents Comfort Matters extremely well!!!

J F

02:17 10 Sep 25

Nick P

21:47 09 Sep 25

Had a great experience with Lyndon and Mitchell. Friendly and quick service.

Dasia Heu

21:46 09 Sep 25

Chase was great!

Diane Heisel

20:17 09 Sep 25

Eric was friendly and efficient. He did a fantastic job!9-9-25Bee did an awesome job today! He was very thorough!

Lauren MacLeod

17:47 09 Sep 25

Lyndon and Alex from Comfort Matters were super helpful and friendly! We have worked with Lyndon multiple times over the years and he is always so knowledgeable and explains everything in a way that makes it easy to understand. We had a great experience and would highly recommend their services to everyone!

Josh Wielgus

23:14 08 Sep 25

John was super knowledgeable and helpful, great service!

Randal Byron

19:39 08 Sep 25

Got a new furnace installed. Brad W and Keith R were the 2 gentleman for the job. They were very professional. After a little bit of workorder review, they jumped right in and got straight to work. They knew their craft and their product. Fully explained functionality and new features. My wife and myself are very pleased. Job well done!!!

Jake Peterson

19:27 08 Sep 25

Have used them a few times now. Always transparent and easy to work with.

Mark Larson

18:45 08 Sep 25

They were great! Very professional and thorough in explaining everything. Bee was great to work with. Very nice guy.

Sam

17:29 08 Sep 25

I had a furnace tune-up with Lyndon today and was very impressed. He was professional, trustworthy, and took the time to explain everything in a way that was easy to understand. He gave me all the options without any pressure, which I really appreciated. A fantastic experience, and I would highly recommend him.

Zach Barthel

17:22 08 Sep 25

Chad was excellent!

Tim Lodholz

20:44 05 Sep 25

Chad did a great job servicing my heater and explaining all my options.

Michael Resnick

12:22 05 Sep 25

Comfort Matters did our Furnace Tune-up and Plumbing Inspection yesterday as we are members of the Sunshine Club. Bee and Seng were professional, communicative, thorough and responsive to any questions and concerns we had. By having our regular inspections we know that our home will be in good shape for the upcoming season. I highly recommend Comfort Matters as every person that has been at our home has high standards and an high level of integrity. These qualities are rare in the service industry and very much appreciated. Thank you Bee and Seng!

David Dawson

00:50 05 Sep 25

Lyndon was the best technician- so polite and so knowledgeable about the needs of our home!!

R

22:42 04 Sep 25

Bee Yang did a great job going through maintenance for our AC and furnace. He was ver y knowledgeable and explained a preventative options to keep our system in good shape.

Greg Evans

20:56 04 Sep 25

Lyndon was great. Highly recommend.

Troy Lenger

23:07 03 Sep 25

Very good service, always happy the way they take care of me

Susan Field

17:12 03 Sep 25

Debbie Rogers

18:11 02 Sep 25

John did a great job, very thorough. He went over the checklist in great detail, even with pictures.

Paul Parliament

18:03 02 Sep 25

Lyndon and Alex did a great job of explaining issues and options. Very professional.

Virgil Casper

19:22 01 Sep 25

Amazing work from Eric as always!

Dan Blashack

14:11 30 Aug 25

The service was prompt and professional. Lyndon Yang did an excellent job.

R.C. Champagne

13:53 30 Aug 25

Bee did a great job coming by for seasonal maintenance and check up. Great to know exactly how the system. Is doing and to keep it well maintained.

Benton Jackson

02:52 30 Aug 25

Installed new electronic anode rod to replace completely used up anode rod.Also got a check of my plumbing system and he showed me how to flush the water heater.

Stuart Kardian

00:52 30 Aug 25

Nick G. was great! He listened to our concerns, then inspected and explained the complicated situations with our water system from the hot water tank through the farthest sink and shower. He provided a plethora of information in a clear and professional manner. Then performed the repairs fast and efficient manner. Thanks Nick for all the help!!

Anthony Olson

00:35 30 Aug 25

The technician that worked with my AC unit was Wes. Wes was thorough and was detailed in letting me know what my issues were. He was very specific and honest with what needs to be done and what could wait. He was very patient with me and all of my questions and answered them thoroughly. This service visit was beyond my expectations and I will be calling Comfort Matters for all of my future appointments. Thank you Wes, for your had work and honesty.8/25/2023. Lyndon was the maintenance specialist that came and did a tune-up on my furnace and ac unit. He was very professional and courteous throughout. Lyndon was thorough and provided me with very good practical knowledge based on the questions I asked him. I had a great experience overall and will continue to recommend Comfort Matters..8/29/25. Bee was here today to complete a tune-up of my ac and furnace. Bee was very professional and knowledgeable and showed genuine interest in me as well, asking questions and becoming familiar with me which made the interaction fun. Bee provided thorough education on how my system works and common areas to watch for to ensure I'm knowledgeable of preventative measures to take for my system upkeep. Bee went above and beyond, even sprayed WD-40 on some of my squeaky entry doors to fix those; after asking for permission of course. Honestly have had great interactions and service from the technicians all the way to the scheduling team at Comfort Matters. Very solid and friendly business through and through and will always recommend their services.

Samuel Gordon

21:14 29 Aug 25

Brian

20:46 29 Aug 25

I would highly recommend Comfort Matters. Nic notified me when he was on the way and once he arrived, did a great job of explaining everything and answering any questions I had. He was very professional and great to work with.

Louis Weinhagen

18:34 29 Aug 25

We had our AC tune up with Bee and happy to say A+ with no problems and just up coming routine maintenance next time. We have had Comfort matters for many years and will always recommend them for service anytime. Bee did a great job for service and explaining things.

John Hu

18:01 29 Aug 25

Prompt and courteous tech thar came to the house to do the plumbing inspection. Provided some good insights on condition of our equipment and provided an estimate to replace some items if we wanted to do it. No pressure. Appreciate the good customer service these guys provide their customers.

Ali & Walker Keoraj

21:59 28 Aug 25

Mitchell & Drew came and replaced the entire HVAC for our storage facility and did a fantastic job! Very communicative and professional the entire time. Always cleaned up after themselves. Give them a shout!

Charles Philstrom

21:53 28 Aug 25

John was on-time, friendly and professional. We have peace of mind with our Sunshine Club membership. Thank you Comfort Matters!

Jan Janos

19:50 28 Aug 25

Bee was great!Very knowledgeable!

Scott Bartos

18:56 28 Aug 25

Very friendly service. From Lydon and Alex.

Mike Welvaert

16:32 28 Aug 25

Routine furnace tune-up and Chad really took good care of me and my HVAC system. Took time to explain everything and showed me items to keep an eye on. He even sprayed the wasp nest in my air intake! Highly Recommended!!

Robert Bunting

15:57 28 Aug 25

Nate Pelto

03:10 28 Aug 25

John was thorough with his inspection and service. He explained the issues with our furnace clearly and offered reasonable solutions. We appreciate his professionalism and clear communication.

dan gilbertson

23:53 27 Aug 25

8/27/25 -I was happy with Lyndon.

Mike Lowe

21:43 27 Aug 25

Great company. We’ve done business with Comfort Matters for a few years now. Every interaction has been professional and all of their employees are very friendly and knowledgeable. Couldn’t recommend more.

Dale Barthel

21:13 27 Aug 25

Jimmy D came and did the annual plumbing inspection. I am glad he did because he walked me through the two areas of concern I had. He will be back to fix them. I trust him and Comfort Matters.

Brandi Schmitz

17:08 27 Aug 25

Bee was on time, efficient and friendly. Took the time to explain the work he completed during our AC tuneup and options to keep it running well. Will continue to use Comfort Matters for all our HVAC needs.

Adam Cich

23:04 26 Aug 25

Chad did a really good job making sure our AC furnace are running well and was very helpful pointing out things we can do to make sure it keeps running well.

Pavel Iassonov

21:51 26 Aug 25

Wes was able to pinpoint the culprits of my furnace and water heater problems on first visit (it was not easy, btw), and fixed them on subsequent appointments (special order parts were needed, thus slight delay), while providing detailed explanation of the work to be done and the reasons for it (with a walk-through and pointing to evidence of the problems; he also provided his expert opinion and offered several options for solution). More so, he went far beyond expected to investigate a noise problem in vent ducts, and found a solution yet again!I believe that Wes is a true professional who really cares about quality of his work, and I can wholeheartedly recommend his services. Thank you, Wesley!Comfort Matters pricing policies are very reasonable: no "hourly charge" BS on a service call - only flat fee, and technician is there to find the root cause of the problem for as long as it takes; same applies to repair work - exact estimate upfront, no gimmicks, no extra charges, no push to sell you something that you do not really need. Personally, I think that it is an indication of professionalism and commitment to providing good and honest service - a rare quality nowadays.Draw your own conclusions, but if/when HVAC-related problem happens in my house again, I will be calling Comfort Matters!March 17, 2025: problem with the heater. Technician was dispatched same day, no exuberant fees,; found the problem and fixed it in under an hour. Did other checkups and AC prep and fix as well, worked overtime. Thank you, Lyndon Yang!2025.08.26. Nick was very thorough in checking the main plumbing systems in our house, attentive to details, and polite. For free! Side note - I am paying for the "preferred customer" subscription, but I'd say that so far it paid off big time, with furnace and ac tune-ups and discounts on new installs, and now even this service. Not an advertisement, I've been CM customer for over a decade. Seriously, I am paying them, and they did not pay me to leave this reviews - just my appreciation of quality work and quick response.

Aly Geertsema

19:59 26 Aug 25

We were very impressed by Comfort Matters. Our technician Eric was very professional and knowledgeable. We will definitely be using them again!

Craig Whetston

19:43 26 Aug 25

Kerry Kramp

21:12 25 Aug 25

Cody was our I’m service person and he performed our Spring start-up service changing all filters, checking all systems, and ensuring that everything was working effectively. He was considerate - definitely wanted to ensure that we were set up for Summer, and was professional in the whole process. We are very pleased with Comfort Matters and trust them to oversee our heat and air conditioning needs!!! Very happy!

Michael Roedl

20:55 25 Aug 25

John did an awesome job.

Jane Halverson

12:23 25 Aug 25

Always extremely professional yet with definite personality that undoubtedly adds to the experience. They get an "A" with five stars trailing behind it!!!

Karen Mason

21:13 24 Aug 25

Lyndon was very respectful, kind and explained everything in great detail. Very thorough.

Scott Martin

14:57 24 Aug 25

Follow up review; After my initial install of both air and heat units by Joe and Drew (who were total pros) I had a follow up call from their main office to see how things were running and if I had any questions. As it turns out, I had some questions about the most efficient operation of the unit that might involve an "in person" visit from a Tech. The office promptly scheduled an in home follow call on my MY first available day off and were at my house on time. Joe took a look and made some adjustments and I could not be happier!Everything about this business is professional, efficient, and extremely well managed.The owner (Corey Hickmann) actually did my quote because one of his sales team called in sick that day! In this day and age very few business owners are "hands on" and involved in the day today operations. I was also impressed that the main office did a follow up. (also professional and courteous) Most businesses these days operate on a "take the money and run" method of operation, but it appears that the entire team is really invested in the professional operation and success of this business.Job well done!!My technician was Lyndon and he did a great job. I am an "informed" home owner and I ask a lot of questions. ( Al ot of question!) Lyndon answered all of my questions with clear answers and I was satisfied that he did all that he could do.

Bruce Stuberud

23:52 23 Aug 25

John came out to do my AC service today. Very knowledgeable and professional and let me know it was time to replace some filters and bulbs for my UV system. Took great care of my system and was 100% professional. Definitely recommend Comfort Matters.

Samih Zaman

15:33 22 Aug 25

Were able to make a service call on short notice. Provided high quality, customer centered service.Great ongoing maintenance and tune up visits too. Thanks Jimmy!

Kyle Nees

14:24 22 Aug 25

Lyndon was great to work with. Very professional and respectful. Explained recommended service without being too pushy or aggressive.

Derek Adamczyk

16:41 21 Aug 25

Comfort Matters’ service techs are friendly and knowledgeable. Shout out to Chad, who recently completed an AC tuneup at my home. I appreciated how thorough he was in guiding me through the results.

B. Cain

04:19 21 Aug 25

Our AC unit stopped working on a hot weekend. Other AC companies promised fast responses, but gave me days or weeks before a technician would come out, many did not even have an agent I could speak to. Comfort Matters picked up the phone saturday morning and I spoke to Leti, who was kind, polite, and thoughtful. She promised a tech could arrive by Monday afternoonI got a message Monday morning that the tech, John had actually finished his work ahead of schedule and could arrive at my house immediately. I was especially pleased and Comfort even provided me a bio and the qualifications of John before he arrived. I was very impressed with this level of transparency and how the company wished to earn my confidence by introducing the technician beforehand.My confidence turned out to be well placed. John was extremely friendly, polite, and very diligent. He walked me through every step and the purpose of each component, and listened and addressed each concern. He never talked down or judged my own inexperience with the matter, he clearly demonstrated his extensive knowledge of the system and its maintenance and communicated it articulately and in a supportive friendly manner. I hope that John gets a raise for his diligence and efficient work, and customer care skills. I will be recommending Comfort Matters to my neighbors who are seeking these services.**Update**So after reviewing the status of our existing Furnace/AC setup, it was clear I would need to accelerate my plans to replace our heating/cooling system. I discussed my options with a few companies, and once again, Comfort Matters provided me with the best service. Brandon sat down with me and explained the difference between each of my furnace and AC options; the mechanical differences with each, they're power usage vs impact, and financing options for each. I was especially impressed to know that Comfort Matters was willing to file the necessary paperwork on my behalf for rebates and tax credits from our energy company and the state.Once I had decided upon the unit's I wanted installed, the work came together with clinical efficiency from the CM team. No sooner had I signed the work order on Friday, Monday at 8am, technicians Lucas and Nick arrived at my home to begin the work. Both guys were extremely friendly, knowledgable, and demonstrated great care in our home and interest in our thoughts and questions.Nick and Lucas both knew we would be having a 90 degree day that day, and so they resolved to complete the entire work process at once: the removal of the old AC and Furnace, the modifications to our ductwork, addition of an external exhaust port, and installation of the new units, thermostat, and testing of the system.Nick and Lucas worked with impressive diligence and efficiency. I came down to check in on them throughout the day, and they were working, preparing, and moving the entire 10 hours it took to complete the project. As a surprising addition, they also cleaned the work area in my utility room and the adjoining bathroom, leaving it actually cleaner than I had it initially- which was itself an immense help for me.Our new heating and cooling system is working flawlessly so far. But Nick and Lucas provided me business cards to reach them personally should I have a question on the thermostat system or any issues. They had provided me some very detailed knowledge for basic troubleshooting, and I appreciate being given those tools to help myself as well!A big shoutout to John, Brandon, Nick and Lucas for the amazing customer service, the warm and kind interactions, and the efficiency and effectiveness of their work. I can personally attest to this team's professional and personal quality, and I strongly believe Comfort Matters is one of, if not the best choice for AC and Furnace work in the Minneapolis area

Matt Schnell

20:24 20 Aug 25

Jeff was great, knowledgable, fast and a pleasure to work with!

L P

02:03 20 Aug 25

I've been using Comfort Matters for many years (A/C, heat pump, boiler, radiant floor), and I absolutely will not trust any other company to take care of my home. [Ask for Cody!]

Susan Ritchie

00:26 20 Aug 25

Had Comfort Matters come out today for a water heater flush and plumbing check. Nick the service guy explained everything about the work he would doing. He was very thorough and found some things that needed attending. I really appreciate Comfort Matters Sunshine program. They take care of things that I would otherwise neglect having such a busy schedule.

david forster

17:44 18 Aug 25

John did a great job serving our ac unit. I would definitely recommend John and his company

Alan Nees

17:05 18 Aug 25

Eric was on time and efficient. He seemed knowledgeable and answered my questions completely.

Scott Beacher

14:39 18 Aug 25

Karla Menzel

13:22 18 Aug 25

Thank you Lyndon.

Aitch Pea

23:36 16 Aug 25

Jaydn was timely, communicative, knowledgable, and genuinely kind, courteous, and professional. I was able to make a same day appointment, and the gal on the phone was also top notch. While I don't look forward to future HVAC problems, I do look forward to knowing who I will call, and will share/recommend contact to friends. Thank you kindly!Heather

Stephen Couture

01:06 16 Aug 25

On time and did things as expected.

Rob Keiser

22:36 15 Aug 25

John Reiter III came to my house for a furnace system checkup. He was extremely knowledgeable, efficient and thorough. His friendly personality made this a very pleasant experience. I highly recommend John for any furnace work.Update 8/15/25 John came out again and worked on my a/c. As before, he was great. Worked steady and efficiently. Great personality and did a great job .

Scott Moe

21:30 15 Aug 25

Chad did a fantastic job with my AC tune-up. Very quick and efficient knowing that I had another appointment to get to.

Keith Moerer

23:29 14 Aug 25

Clara Severson

19:07 14 Aug 25

Eric was great to work with. He communicated very well about what was going on, found out the source of the outdoor unit dripping by cleaning our drain line, and was overall super nice. Loved working with him.

Jane Kvalheim

16:09 14 Aug 25

Bee was knowledgeable, kind and explained everything really well. Highly recommended Comfort Matters.

Leon Purcell

15:39 14 Aug 25

Josh Weber

13:20 14 Aug 25

Had Comfort Matters install a heater in a garage. The installation team (Joe and Brandon) were very professional and did a great job. They explained everything they were doing and treated our home with respect. Really looking forward to using our garage year round in a comfortable temperature!

Deb Lutz

21:32 13 Aug 25

Comfort Matters has been taking care of my house for years. From a new furnace and AC to their check ups, you know you are in good hands with the Comfort Matters team.

Alison

18:42 13 Aug 25

Bee was great - friendly, thorough and explained everything really well! 10/10

Lauren

22:07 12 Aug 25

John did a great job and was very informative when going over all the information.

Dayton Mercil

01:01 09 Aug 25

Very professional, Chase, our sales rep very knowledgeable. The install crew was very courteous and professional as well. Would very much recommend the company and would use them again.

Pamela Sitts

20:50 06 Aug 25

always nice, and friendly. Prompt service

Kelie Davis

01:42 06 Aug 25

John did a great job. Very thorough!

Harshil Chahal

23:37 05 Aug 25

Eric was absolutely awesome, highly recommend getting him as a tech. The $95 tune up is hard to beat.

marlene smith

22:12 05 Aug 25

8/5- John and team did an amazing job. Didn’t waste a min and replaced my whole house dehumidifier with a great new one . It was amazing ing they could do it all today

Carl Juenemann

21:50 05 Aug 25

Our tech was extremely knowledgeable and told us what we needed.

David Jaeger

20:56 05 Aug 25

I have had several technicians here. All have been great to work with.

Gina Reiman

22:49 04 Aug 25

We had our HVAC system serviced recently, and John was our technician. He was prompt, very professional, and incredibly courteous throughout the visit. He took the time to explain everything clearly and made sure we understood what was being done. Excellent service from start to finish!

Ron Williams

20:08 04 Aug 25

Owen Johnson

19:19 04 Aug 25

Technician (Eric)was polite appeared to do a thorough job. No complaints.

Tom Harber

17:59 04 Aug 25

Excellent service from the 2 techs that came out. Very prompt and also found an issue I wasn’t aware of and repaired all issues same day.

Bob Freitag

17:35 04 Aug 25

Fabulous costumer service, detailed about the services preformed. Asked us about the Sunshine club, which will call once we are at our new home.

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(763) 445-4725

18071 Territorial Road , Maple Grove, MN 55369

* All statements, claims, and guarantees are made subject to applicable terms and conditions. These terms are designed to ensure transparency and fairness while protecting both the business and its customers. We encourage you to contact us directly for more details or if you have any questions. Please note that these guarantees are subject to specific criteria, and we reserve the right to update or modify terms at our discretion to maintain integrity and compliance.

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(763) 445-4725