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Andover, MN

Air Conditioning Maintenance in Andover, MN 55304

June 19, 2025

“Bee did a great job for us. Highly recommended!”

- Holly A.

4.81/5 - 21 reviews

Google Rating

4.9

Based on 2869 reviews

Comfort Matters Heating, Cooling, & Plumbing

4.9

01:49 04 Nov 25

John did a great work for me - make it easier to help understand what it took to fix the failing parts and understand what I should and must do to keep the life of the furnace further - very knowledgeable, happy with comfort matters a few times I took their service

00:52 04 Nov 25

Our entire HVAC system needed to be replaced and after 5 estimates Comfort Matters was the clear winner. They offered a superior system, quality build/parts, and best warranty coverage at a very competitive price. Bruce conducted a thorough estimate, clearly explained every detail and took the time to listen to my concerns and answer all of my questions, even after hours. Communication throughout the entire process was excellent and everything happened according to plan. Joe and Brandon showed up on time, we reviewed the layout of our home and they got right to work. Both of them are skilled craftsman of the trade, kind, courteous and left out home exactly the way they found it, some spots even cleaner! I’d highly recommend Comfort Matters for any and all of your HVAC needs.

23:40 02 Nov 25

John did a great job with the furnace and explaining the duct service We decided to purchase the heating , Air Conditioning & Plumbing service for a year and have our ducts cleaned as well

15:54 01 Nov 25

00:14 01 Nov 25

Our furnace wasn’t working. The technician came out the same day and did all he could to try and get it up and running. Lyndon was a very kind and considerate technician who was not trying to pressure us into changing our whole system. His integrity and professionalism was greatly appreciated!!

22:55 31 Oct 25

Lyndon did a great job on our furnace check up today!

19:42 31 Oct 25

Lyndon was awesome! Answered all my questions, quickly assessed the issue (furnace stopped working), and immediately had a solution. Even worked with the supplier to get the part covered under warranty which saved me over $500. We’ve had Comfort Matters for 2 years now and super impressed including today when they were able to come out same day. Again, Lyndon was awesome to work with, super helpful, and got our heat turned back on quickly. Thank you!

15:44 30 Oct 25

They went over and beyond my expectations. Initially, a part that was needed to connect out thermostats to WiFi was going to take a week to secure, but the service manager, Jordan lilland, able to find one that same day. They sent out the same wonderful tech Eric Vang and he did the job seamlessly and in good time. This was our first time using them and they won our business because we signed up for their service plan too.

00:49 30 Oct 25

Lyndon was great and took care of everything. Answered all my questions and did a terrific job.

00:36 30 Oct 25

18:09 29 Oct 25

Had our AC unit check up. Bee Yang was very professional, knowledgeable and friendly.10/29/25 Furnace check up today. Travis Ruotsalainen was very professional and pleasant.

Marvin Rathlisberger

17:27 29 Oct 25

12:04 29 Oct 25

We called Comfort Matters when we noticed our house wasn’t heating efficiently. With little ones in the house, it was important that we got it checked out ASAP. Comfort Matters sent a technician out the same day! They sent a bio for our tech to us beforehand so we knew who was coming & knew a bit about them.Our tech was very friendly, knowledgeable and explained everything to us before beginning any work. He ended up replacing our blower motor and while here, noticed that the company that installed our AC messed up some wiring, so he fixed that for us too!Would highly recommend Comfort Matters. They will be our first call the next time we have any HVAC issues.

18:05 27 Oct 25

Nathan Skramstad

01:21 25 Oct 25

Comfort Matters did a fantastic job replacing my furnace and AC. Joey, Brian and Bradley were excellent to work with and were patient to explain all the new features and cleaned up everything as if they were never here!

Matthew Menaquale

21:15 24 Oct 25

John was great today. He answered all my questions and was very helpful.

20:37 24 Oct 25

They responded quickly to my service need and performed the needed repair with expertise. Very reliable. Price for the repair was high but it was the main circuit board that was bad so it is understandable.

Marcus Cherwinka

16:04 24 Oct 25

The technician, Lyndon, was very professional. The explanation on my heating system was very informative and helpful, with no push to do work that wasn’t needed.

22:09 23 Oct 25

Nick was a fantastic service man. He should be praised for his dedication to detail.

16:55 23 Oct 25

Comfort Matters was referred to me by a neighbor and I am so glad I've now started my account with them! After years of working with one of the other big twin city HVAC companies, I am very much impressed with CM. Kyle was my tech and he is extremely knowledgeable and explained everything in easy to understand terms. He was very thorough and his passion for his work really stood out. He also signed me up to CM's Sunshine Club. This was a no brainer, something I wish I had done years ago!

16:11 22 Oct 25

Comfort Matters has maintained our HVAC system for several years. The service is always excellent. Our technician today, Travis R., was awesome! He was prompt, efficient, and friendly.

14:30 22 Oct 25

Everyone I dealt with at Comfort Matters was extremely competent and customer oriented. They gave me the most responsive high efficiency furnace bid at the best price of five bids solicited. The owner, Cory followed up on my questions and made sure the bid addressed them. The installation crew was the best I have ever had for a major appliance purchase. Drew arrived exactly on time and ensured that all traffic areas were covered and protected. He and his assistant both knew exactly what needed to be done and explained everything I needed to know.

20:40 21 Oct 25

Lyndon was a great technician and very thorough in explaining what was wrong with our furnace and our options for replacement

19:46 21 Oct 25

Nick was very knowledgeable and provided many details I needed for my new home!

18:54 21 Oct 25

Chad was great! Very informative, helpful and we felt honest.

18:28 21 Oct 25

Lyndon was very professional and efficient as always. The check-up and inspection are very thorough and Lyndon provided a detailed explanation of his findings.

01:21 21 Oct 25

Lyndon was awesome! Excellent customer service. Explained all our options thoughtfully and thoroughly. Highly recommend!

23:30 20 Oct 25

Brandon and Joe did a phenomenal job, would recommend this company and these guys. They explained everything and paid attention to small details. Ty

21:24 20 Oct 25

Lynden did a really great job on my furnace. I recommend him.

jeffory schiebel

21:14 20 Oct 25

14:40 20 Oct 25

John was super helpful.

Heather Montgomery

18:54 18 Oct 25

John R. Did a great job and was super helpful!

14:15 18 Oct 25

John did an excellent job went through everything was very thorough. Highly recommend.

Kelly Lindemann

01:52 18 Oct 25

22:15 17 Oct 25

Chad was great! Very cordial, professional, and did good work!!

16:01 17 Oct 25

I recently had a wonderful experience with Comfort Matters. They replaced both my Heat and Air Conditioning units, and did so within a single day. I was happy with both the sales and service the company was able to provide, and i feel like they were attentive to my needs and responsive to my particular wishes. Would gladly recommend this company to anyone.Thanks again, Comfort Matters Team!

01:20 17 Oct 25

Lyndon did a fantastic job explaining how a furnace and air conditioner work.he wasn't pushy and gave me many options of how to fix the furnace .

20:56 16 Oct 25

Lyndon is the best! Highly recommend!

16:51 16 Oct 25

01:29 16 Oct 25

Amazing customer service and fixed the issue!

Ryan Strassburg

22:12 15 Oct 25

Lyndon came out to a no heat call. He diagnosed the problem quickly and offered solutions. Very courteous and professional, just like everybody from Comfort Matters

20:35 15 Oct 25

Salesperson and installers were very professional. They answered all the questions I had completely. The work was done quickly, and the cleanup was done well.I really like that is a local company and the commercials I hear on 107.1 are very funny.

19:07 15 Oct 25

John was great. Very helpful

20:02 14 Oct 25

Bee was great!!!

17:28 14 Oct 25

We have used Comfort Matters for furnace and AC needs for several years and continue to be very happy. Lyndon was our technician today for our annual furnace tune up. He is a top notch technician and an asset to Comfort Matters.Lyndon is very professional, a great communicator and has strong technical knowledge. When explaining options for an issue, he is very thorough in describing the problem and the various options to consider. He also didn’t pressure us to make a decision on the spot.Highly recommend this company and Lyndon!

16:53 14 Oct 25

02:25 11 Oct 25

We were very happy with the service we got from all the employees at Comfort Matters. We appreciated the emailed bios of your techs. Nice touch! Lyndon was exceptional in exploring the idea of repairing our 30+ year old HVAC and giving us the options of the new systems. We chose to update with all new & had it installed the very next day! Nick & Joe worked so efficiently together and explained how to operate all its features.We would definitely recommend you check out Comfort Matters for your HVAC needs.

20:57 10 Oct 25

The whole experience was marked by GREAT customer service. From scheduling a convenient time for our family to sending the outstanding technician (Trever) who provided us a great education and provided great service. Comfort Matters is a premier provider. Lyndon was outstanding and extremely professional

Linda VonRueden

18:14 10 Oct 25

Jimmy and Travis did a thorough maintenance inspection today! Highly recommend!

Robertidybobito Berquiste

01:31 10 Oct 25

Lyndon was clear and professional, he gave good recommendations for my 13 year old furnace. As a first time homeowner, I will be using Comfort Matters for the foreseeable future.

22:22 09 Oct 25

The tech was very helpful. He was on time like they promised.

Raghavendra Joshi

21:34 08 Oct 25

We have been engaging Comfort Matters for our HVAC maintenance, plumbing needs. In the last 3 years, their technicians have come out for tune up and maintenance of our home systems. I would say the engagement has been absolutely fantastic. It’s very easy to schedule with them, they send out prompt communication about the time, the bio of their technicians, an email invoice and worksheet of their job. Each of their technicians are absolutely qualified and capable. We have had truly great experience with each of their technicians who have serviced our home. I am very happy with Comfort Matters and will continue to engage with them in future.

19:48 08 Oct 25

10/8Lyndon Y. was very knowledgeable and easy to work with. He noticed a zone damper was not opening all the way and gave me a tip on how to fix it. Comfort Matters is the best HVAC company I've worked with.John R. was extremely knowledgeable and took the time to explain the issues he saw during the furnace tune up and answered all my questions. He noticed things missed by another tech from another company and didn't tell me I needed to replace my furnace like the other tech did. Just need a few repairs and tweaks. I highly recommend Comfort Matters!

23:12 06 Oct 25

Comfort Matters as a company appears very organized and customer satisfaction oriented. The are very good at communicating information related to an up coming inspection and repairs visits.

20:56 06 Oct 25

My technician, Nic Stoddard, did a wonderful job, very professional. Knew exactly what he was doing, was timely, professional, polite, courteous and did an overall exemplary job. Explained everything he did and what he recommended for the future and sent me an email with quotes for a possible new water heater we discussed along with photos of everything he did which made me feel very safe that my furnace is now running at peak efficiency. Will be hiring comfort matters in the future as well. I thought the text before he arrived with Nic's bio was pretty cool. Nice company touch....Thank you Nic and may you have a wonderful holiday season with your family.Bob Wilson, satisfied customer

15:20 06 Oct 25

Bee was careful and thorough with my furnace tune up and explained what he did, as well as additional options to consider to further improve my system.

22:27 05 Oct 25

The office staff and installers did a very nice job and were very accommodating.

15:49 04 Oct 25

Lyndon did a great job, explained everything clearly and answered all my questions thoroughly.

Antoine Chaanine

15:43 04 Oct 25

Excellent customer service.

22:04 03 Oct 25

Lyndon did a great job with diagnosing the issue we had. He communicated well and was very thorough!

16:32 03 Oct 25

Laydon Yang was professional and helpful. Explained the whole process during our time up appointment. Also explained what we needed and didn’t need for future planning.

13:54 03 Oct 25

John was very helpful and courteous. He clearly explained what service occurred and future actions.Cory was very helpful and courteous. He clearly explained what service occurred and future actions.

11:49 03 Oct 25

17:11 02 Oct 25

Brandon & Brady professional, polite and answered all my questions.

16:47 02 Oct 25

Bee was great, thank you! Very friendly and professional.

23:35 01 Oct 25

Excellent service 👍

22:11 01 Oct 25

Showed me the camera findings from within the furnace, which had never happened before with other technicians. Very friendly and knew his stuff! Lyndon was very helpful and courteous!

21:26 01 Oct 25

Great experience with Chad. Very knowledgeable and incredibly professional. Reviewed our HVAC systems as we are new to area and to our home. Explained how things work and what to watch for. Highly recommend!

16:16 01 Oct 25

10/1/25 - Lyndon Yang did a great job making sure I understood the current status of all the components of my A/C & Heating system. He took care of some general maintenance items for us and provided some recommendations for future consideration. Lyndon was very courteous and professional throughout the visit .Nathan was very professional and friendly. I've been having maintenance done through Comfort Matters for heating and A/C and it's always professional courteous service each and every time. Thanks

15:09 01 Oct 25

No matter what our HVAC issue might be, Comfort Matters continues to provide top notch service technicians to perform the work. Travis R. came out today for our annual furnace tune up. He was professional, knowledgeable and courteous. I appreciated how he took the time to give a comprehensive explanation of the work performed. Nice job!

21:49 30 Sep 25

Excellent service provided by Comfort Matters and specifically from Lyndon Yang. He was timely, and completed the inspection within an hour. As we are looking to replace our water heater, he explained all of our options thoroughly and provided us with his honest opinion on what options would be best for our house. Greatly appreciated.

21:43 30 Sep 25

Bee Yang was exceptional in tuning up our HVAC system and going over recommendations

Jonathan Nelson

17:15 30 Sep 25

We always have a great experience with Comfort Matters. Eric Vang came to service our AC for the summer and was nothing short of awesome. Thank you Eric and Comfort Matters for giving us VIP treatment every time!

16:01 30 Sep 25

Lyndon did a thorough job with our annual furnace tune-up. Very professional and great personality. U

15:43 30 Sep 25

Chad did an awesome job. We always get great service from the team at Comfort Matters!

14:15 30 Sep 25

01:09 30 Sep 25

Great experience! Travis Ruotsalainen was friendly and efficient!

14:29 29 Sep 25

We had a tankless water heater installed recently and we are very happy with the results. They were friendly, helpful and informative and very quick to respond to the old leaking water heater. We highly recommend them!

23:26 27 Sep 25

He came just for furnace seasonal check up but helped me remove and clean the condensate pump and redesigned the drain line to make removal & clean easier next time. That was great ! Then he helped me remove a plumbing snake I got stuck trying to clean as shower drain. All this at 8:00 pmWhat’s next - ha!

12:41 27 Sep 25

Professional and quality work as always.Highly recommend them, and I'm picky!

William Harding

11:52 27 Sep 25

My water heater quit on a Thursday evening and by Friday afternoon, the next day, Nick Goth had installed a new one as well as other, needed, modifications. As well as bi-yearly tune-ups, they continue to do a great job.

20:25 25 Sep 25

Chad was efficient, knowledgeable, and very pleasant.

19:55 25 Sep 25

We are on the service plan and it has taken good care of our hvac over the years- it pays to maintain your home. You also get a good discount on other services. The staff are always super friendly, clean, and and explain everything well (shout out to Bee who goes above and beyond).

19:23 25 Sep 25

Had a furnace and ac tune up as part of my maintenance plan. Took 2 1/2 hrs never adjusted the burn of the furnace or measured it. Last yr sold me an auto igniter to $400 at over priced and this year tried to tell me lots is wrong with my system trying to up sell me.Horrible experience. Asked about replacing a thermostat with a new one I purchased and install the c wire adapter I bought. - total effort is connect 4 wires to the thermostat and 4 to the adapter. Price quote for 10 -15?min of labor $350. I will never use them for any work!Update, I just have my furnace tuned up by the firm that I have used for many years.They adjusted the burn checked everything. It is working fine. No need for any of workI personally installed the thermostat. No additional work was required. The C wire was available and it took less than 15 to install and program. The technician was conveniently wrong!

19:05 25 Sep 25

Lyndon Yang performed my A/C tune up. Lyndon did a great job of answering my questions and providing information on a range of preventive services to consider without being pushy. I recently switched to Comfort Matters from a competitor and have been happy with the change so far.9/25/2025 update: Lyndon and Drew installed an additional return, whole home dehumidifier, electronic air cleaner, and HEPA bypass. They answered my questions and did a great job keeping me in the loop on duct routing, etc.

Brittany Svendsen

18:44 25 Sep 25

We had Comfort Matters out for our HVAC tune up and plumbing inspection as part of the Sunshine Club membership. Travis and Seng were both great! So kind and knowledgeable.

17:17 25 Sep 25

Bee was very courteous, professional, and knowledgeable.

22:58 24 Sep 25

Jimmy completed install and very satisfied with him and service. Cudos for him!

21:59 24 Sep 25

Lyndon was fantastic!!!!!!!! He explained everything with great detail. He is very knowledgeable, professional and personable.We were very pleased. Thank you Comfort Matters.John R. was exceptional!!!!! He went above and beyond. We never felt rushed. He is very knowledgeable!!!!!! He explained everything to us in detail - answered our questions. He showed us pictures of our equipment. He is very personable and it was a pleasure meeting him. He also spoke very highly of the company and said he has been with Comfort Matters for 6 years. I wish we could give him 10 stars.

18:45 24 Sep 25

24-SEP-2025: FALL TUNE-UPJAYDN is terrific! Knowledgeable, efficient, so so friendly and engaging. He is a phenomenal face for Comfort Matters. We pinch ourselves because we can’t believe how consistent your good service has been. Thank you SO MUCH!22-APR-2025: UV LIGHT REPLACEMENTEric Vang was here and was fantastic! He did a great and on top of that was a treat to chat with! Comfort Matters rocks!⭐️⭐️⭐️⭐️⭐️⭐️30-JAN-2024: ANNUAL HEATING CHECKUPLyndon was here and was PHENOMENAL! Our home is in such good hands with Comfort Matters!! SIX STARS ⭐️⭐️⭐️⭐️⭐️⭐️27-FEB-2023 : ANNUAL HEATING CHECKUPOnce again - - fantastic service from Comfort Matters. John was out and took very good care of us. Since contracting with Comfort Matters in 2016 we have found that we NEVER, EVER have to worry about heating and cooling issues, EVER. Comfort Matters takes care of our systems as if they lived here. THANK YOU AGAIN!ONGOING REVIEW - - Comfort Matters just continues to be TOP NOTCH! Great service, fair prices. Our totally trusted partner! Had Sam out today for regularly scheduled twice-yearly check and he was fantastic. Not only did he do a good job, but was super friendly and fun to talk with. We are SO HAPPY to have found this team.NEW REVIEW - after purchasing new system:When Will I See You Again???You guys TOTALLY ROCK! Every bit of our experience with your team has been 100% top notch. When it came time to replace our furnace and AC there was absolutely no question we were going with Comfort Matters as our vendor. The new system is FANTASTIC. So quiet. And we can definitely notice the quality of the air has improved in just 3 days! But now that it's in....when we will see you again?!?!?! I guess we will have to enjoy the twice yearly maintenance visits and say goodbye to our other repair calls!! (Hahaha - tough problem, right??) Thanks again for everything!INITIAL REVIEW - initial service call: I loved my entire experience with Comfort Matters. From my initial phone call and scheduling with Peggy thru the same day service done by Tony. Both Peggy and Tony were so professional and so friendly. You are very, very fortunate to have them working for you. Tony went out of his way to uncover ALL issues we might be having and went above and beyond understanding how he could help us with more than just what the original service call was for. I LOVE him....and you better know I will be insisting he always be sent to our home. Excellent service and very fair pricing!

Elizabeth Andress

18:44 24 Sep 25

Always good service, good communication.Lyndon did our annual furnace check-up / maintenance today. He's thorough and shows / explains everything. I appreciate that he's been here multiple times so he knows our system well. I'll request him in the future.

21:08 23 Sep 25

Danene Kaminski

12:29 23 Sep 25

Very thorough maintenance checkup o furnace and air conditioning systems. Very informative. Great staff.

01:17 23 Sep 25

Lyndon was very thorough and explained everything.

Jennifer Krueger

22:05 22 Sep 25

Chad is professional, positive, thorough, friendly, and knowledgeable! Thanks for taking care of us!

16:56 22 Sep 25

Travis was my service technician. He did a fantastic job servicing my two furnaces. He completed routine service as well as inspections. He reviewed and explained thoroughly the work that he did. Thank you!

15:46 22 Sep 25

100 percent satisfied. Lyndon is a great problem solver. And is very through going thru the a.c. and furnace tuneup. Good people person and a good listener too. Lyndon has strong product knowledge as well

02:16 22 Sep 25

I was impressed that I received a very fast response. The repair man was very thorough and knowledgeable. Very nice to work with.

Jeanette Harris

21:54 20 Sep 25

9/20/25. Received a text asking if I wanted to schedule fall furnace check as part of my service contract.. Responded yes and Chad came out 3 hours later on a Saturday. Got right to it and no hard sales.

21:14 20 Sep 25

Comfort Mattersers' technician Kyle Christopher did a fantastic job! He was friendly and knew his stuff, answering our questions and getting the job done quickly. He left us with smiles and peace of mind. He cleaned an inspected the AC unit outside and inside, treated the AC drip pan to prevent bacteria etc., installed a furnace surge protector, and did a pre-winter furnace tune up.

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18071 Territorial Road , Maple Grove, MN 55369

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